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Configuring software, reconfiguring memories: the influence of integrated systems on the reproduction of knowledge and routines

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  • Luciana D'Adderio

Abstract

Recent advances in information and communication technologies have provided a substantial push towards the codification of organizational knowledge and practices. It is argued that codification, and the subsequent delegation of organizational memory to software, entails fundamental structural transformations to knowledge and routines as these are reconfigured and replicated in the form of new computer-embedded representations. The paper demonstrates that the process of embedding knowledge and routines in software holds fundamental implications for the ability of heterogeneous organizational groups, functions and communities to co-ordinate their efforts and share knowledge across function-, discipline- and task-specific boundaries. Copyright 2003, Oxford University Press.

Suggested Citation

  • Luciana D'Adderio, 2003. "Configuring software, reconfiguring memories: the influence of integrated systems on the reproduction of knowledge and routines," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 12(2), pages 321-350, April.
  • Handle: RePEc:oup:indcch:v:12:y:2003:i:2:p:321-350
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    Cited by:

    1. Gilstrap, J. Bruce & Hart, Timothy A., 2020. "How employee behaviors effect organizational change and stability," Journal of Business Research, Elsevier, vol. 109(C), pages 120-131.
    2. Mike Hales & Joe Tidd, 2007. "Routines and representations at work - observing the architecture of conceptual design," SPRU Working Paper Series 157, SPRU - Science Policy Research Unit, University of Sussex Business School.
    3. D'Adderio, Luciana, 2008. "The performativity of routines: Theorising the influence of artefacts and distributed agencies on routines dynamics," Research Policy, Elsevier, vol. 37(5), pages 769-789, June.
    4. Vaccaro, Antonino & Veloso, Francisco & Brusoni, Stefano, 2009. "The impact of virtual technologies on knowledge-based processes: An empirical study," Research Policy, Elsevier, vol. 38(8), pages 1278-1287, October.
    5. Cacciatori, Eugenia, 2008. "Memory objects in project environments: Storing, retrieving and adapting learning in project-based firms," Research Policy, Elsevier, vol. 37(9), pages 1591-1601, October.
    6. Eugenia Cacciatori, 2004. "Organisational Memory and Innovation Across Projects: Integrated Service Provision in Engineering Design Firms," SPRU Working Paper Series 117, SPRU - Science Policy Research Unit, University of Sussex Business School.
    7. Nathalie Lazaric & Blandine Denis, 2005. "Routinisation and memorisation of tasks inside a workshop: the case of the introduction of ISO norms," Post-Print hal-00457079, HAL.

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