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Innovation in the U.S. Service Sector

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  • Michael Gallaher
  • Jeffrey Petrusa

Abstract

This paper contributes to ard a better understanding of innovation in the service sector by focusing on the disparate nature of R&D in the U.S. service sector as learned through case studies of the U.S. telecommunications, financial services, systems integration services, and research and development testing services industries. Based on this understanding of the nature and scope of R&D therein, a new policy-oriented model of innovation specific to the service sector is posited. Also, policy recommendations are offered with regard to the public sector’s collection and interpretation of R&D data related to the service sector. Copyright Springer Science+Business Media, LLC 2006

Suggested Citation

  • Michael Gallaher & Jeffrey Petrusa, 2006. "Innovation in the U.S. Service Sector," The Journal of Technology Transfer, Springer, vol. 31(6), pages 611-628, November.
    • Handle: RePEc:kap:jtecht:v:31:y:2006:i:6:p:611-628
    DOI: 10.1007/s10961-006-0018-4
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    References listed on IDEAS

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    1. Albert N. Link, 2005. "Economic Factors Related to the Development and Commercialization of Biotechnologies," Technical Reports 050204, Brandmeyer Center for Applied Economics, School of Business, University of Kansas.
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    Cited by:

    1. Anders Broström & Eric Giertz, 2021. "Service development accounts for an even smaller share of European R&D investments than we may think," The Journal of Technology Transfer, Springer, vol. 46(4), pages 1256-1267, August.
    2. Kelsi G. Hobbs & Albert N. Link & John T. Scott, 2017. "The growth of US science and technology parks: does proximity to a university matter?," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 59(2), pages 495-511, September.
    3. Barry Bozeman & Albert N. Link, 2015. "Toward an assessment of impacts from US technology and innovation policies," Science and Public Policy, Oxford University Press, vol. 42(3), pages 369-376.
    4. Muller, Emmanuel & Doloreux, David, 2009. "What we should know about knowledge-intensive business services," Technology in Society, Elsevier, vol. 31(1), pages 64-72.
    5. Ljiljana Božić & Pierre Mohnen, 2016. "Determinants of Innovation in Croatian SMEs – Comparison of Service and Manufacturing Firms," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 28(1), pages 7-27.
    6. Link, Albert N. & Scott, John T., 2011. "Research, Science, and Technology Parks: Vehicles for Technology Transfer," UNCG Economics Working Papers 11-22, University of North Carolina at Greensboro, Department of Economics.
    7. Roger Geiger, 2012. "University supply and corporate demand for academic research," The Journal of Technology Transfer, Springer, vol. 37(2), pages 175-191, April.
    8. Ratinho, Tiago & Amezcua, Alejandro & Honig, Benson & Zeng, Zhaocheng, 2020. "Supporting entrepreneurs: A systematic review of literature and an agenda for research," Technological Forecasting and Social Change, Elsevier, vol. 154(C).
    9. Anna-Leena Asikainen, 2015. "Innovation modes and strategies in knowledge intensive business services," Service Business, Springer;Pan-Pacific Business Association, vol. 9(1), pages 77-95, March.

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    More about this item

    Keywords

    R&D; Innovation; Service Sector; O30; O31;
    All these keywords.

    JEL classification:

    • O30 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - General
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives

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