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The Impact of Political Trust on E-Government Services Adoption

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  • Isaac Kofi Mensah

    (School of Economics and Management, Jiangxi University of Science and Technology, China)

Abstract

This study explored the impact of political trust on the adoption of e-government services in China. The data for this study was generated through a research questionnaire instrument. The technology acceptance model (TAM) was used as the theoretical framework for the study while the analysis was done with SPSS. The results indicated that political trust is a significant predictor of the intention to use e-government services. The results also demonstrated that whilst political trust was not significant in predicting the perceived usefulness of e-government services, it was significant in determining the perceived ease of use of e-government services. In addition, this study has shown that political trust has a significant moderating effect on both the impact of perceived usefulness and perceived ease of use on the intention to use e-government services. The implications of these findings are discussed.

Suggested Citation

  • Isaac Kofi Mensah, 2020. "The Impact of Political Trust on E-Government Services Adoption," International Journal of Technology Diffusion (IJTD), IGI Global, vol. 11(4), pages 27-47, October.
    • Handle: RePEc:igg:jtd000:v:11:y:2020:i:4:p:27-47
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    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJTD.2020100102
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    Cited by:

    1. Alba Vázquez-López & Martín Barrasa-Rioja & Manuel Marey-Perez, 2021. "ICT in Rural Areas from the Perspective of Dairy Farming: A Systematic Review," Future Internet, MDPI, vol. 13(4), pages 1-18, April.
    2. Alaa Deef & Mohamed Sami Radi, 2022. "Adopting IFRS as a Moderating Variable on the Relationship Between Accounting Information and Market Responses: An Empirical Evidence from The Saudi Capital Market," International Journal of Customer Relationship Marketing and Management (IJCRMM), IGI Global, vol. 13(1), pages 1-15, January.
    3. Mosleh Zeebaree & Mary Agoyi & Musbah Aqel, 2022. "Sustainable Adoption of E-Government from the UTAUT Perspective," Sustainability, MDPI, vol. 14(9), pages 1-24, April.
    4. Isaac Kofi Mensah & Guohua Zeng & Chuanyong Luo & Mengqiu Lu & Zhi-Wu Xiao, 2022. "Exploring the E-Learning Adoption Intentions of College Students Amidst the COVID-19 Epidemic Outbreak in China," SAGE Open, , vol. 12(2), pages 21582440221, April.

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