IDEAS home Printed from https://ideas.repec.org/a/igg/jissc0/v16y2025i1p1-36.html
   My bibliography  Save this article

Co-Digitalization: A Participatory Maturity Model for Digital Transformation

Author

Listed:
  • Jan M. Pawlowski

    (Hochschule Ruhr West, Germany)

  • Seyma Kocak

    (Hochschule Ruhr West, Germany & University of Jyväskylä, Finland)

  • Lukas Hellwig

    (Hochschule Ruhr West, Germany & University of Jyväskylä, Finland)

  • Irawan Nurhas

    (IMC Information Multimedia Communication Ag, Germany)

Abstract

Digital transformation, especially in the age of (generative) artificial intelligence, has led to many opportunities and threads for organizations, particularly with the emergence of new artificial intelligence technologies and tools. Many organizational and individual barriers have been observed in the transformation process. The solution to these is incorporated in the concept of co-digitalization using a maturity model to assess the status of digital transformation: the approach is based on the assumption that transformation processes need to be initiated, created, and adopted by the stakeholders, in particular the employees and partners of organizations. An online survey was used to test the factors and categories according to their importance statistically and to analyze the relationships between the components using correlations. The model was successfully validated in a practical setting.

Suggested Citation

  • Jan M. Pawlowski & Seyma Kocak & Lukas Hellwig & Irawan Nurhas, 2025. "Co-Digitalization: A Participatory Maturity Model for Digital Transformation," International Journal of Information Systems and Social Change (IJISSC), IGI Global, vol. 16(1), pages 1-36, January.
    • Handle: RePEc:igg:jissc0:v:16:y:2025:i:1:p:1-36
    as

    Download full text from publisher

    File URL: https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJISSC.374217
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Peter Hofmann & Caroline Samp & Nils Urbach, 2020. "Robotic process automation," Electronic Markets, Springer;IIM University of St. Gallen, vol. 30(1), pages 99-106, March.
    2. Cabiddu, Francesca & Carlo, Manuela De & Piccoli, Gabriele, 2014. "Social media affordances: Enabling customer engagement," Annals of Tourism Research, Elsevier, vol. 48(C), pages 175-192.
    3. Daniel Schallmo & Christopher A. Williams & Luke Boardman, 2017. "Digital Transformation Of Business Models — Best Practice, Enablers, And Roadmap," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(08), pages 1-17, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Rainer Alt, 2021. "Electronic Markets on robotics," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(3), pages 465-471, September.
    2. Uklańska Anna, 2023. "Robotic Process Automation (RPA) – Bibliometric Analysis and Literature Review," Foundations of Management, Sciendo, vol. 15(1), pages 129-140, January.
    3. Carmen Gerea & Valeria Herskovic & María Fernanda Rodríguez & Gabriela Cajamarca & Rodrigo Gajardo, 2023. "New Paths in Small Manufacturing: How is Digital Transformation Shaping Collaboration Between Designers and Craftspeople?," SAGE Open, , vol. 13(3), pages 21582440231, September.
    4. Ancillai, Chiara & Sabatini, Andrea & Gatti, Marco & Perna, Andrea, 2023. "Digital technology and business model innovation: A systematic literature review and future research agenda," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    5. Elias G. Carayannis & David F. J. Campbell, 2021. "Democracy of Climate and Climate for Democracy: the Evolution of Quadruple and Quintuple Helix Innovation Systems," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(4), pages 2050-2082, December.
    6. Sabrina Hoessler & Claus-Christian Carbon, 2024. "Digital transformation in incumbent companies: a qualitative study on exploration and exploitation activities in innovation," Journal of Innovation and Entrepreneurship, Springer, vol. 13(1), pages 1-31, December.
    7. Burström, Thommie & Parida, Vinit & Lahti, Tom & Wincent, Joakim, 2021. "AI-enabled business-model innovation and transformation in industrial ecosystems: A framework, model and outline for further research," Journal of Business Research, Elsevier, vol. 127(C), pages 85-95.
    8. Marek Jabłoński & Adam Jabłoński, 2019. "Social Factors as a Basic Driver of the Digitalization of the Business Models of Railway Companies," Sustainability, MDPI, vol. 11(12), pages 1-29, June.
    9. Xuesong Zhou & Zhengyang Chen & Xiang Zhan & S. BalaMurugan & K. Deepa Thilak, 2023. "RETRACTED ARTICLE: Improved policy mechanisms for the promotion of future digital business economy during covid-19 pandemic," Electronic Commerce Research, Springer, vol. 23(1), pages 75-95, March.
    10. Nilesh Saraf & Pratyush Bharati & T. Ravichandran, 2023. "Does Social Capital Arise from Enterprise or Public Social Media Use? A Model of Social Media Antecedents and Consequences," Information Systems Frontiers, Springer, vol. 25(6), pages 2353-2375, December.
    11. Theerasak Nitlarp & Supaporn Kiattisin, 2022. "The Impact Factors of Industry 4.0 on ESG in the Energy Sector," Sustainability, MDPI, vol. 14(15), pages 1-19, July.
    12. Alberto Michele Felicetti & Vincenzo Corvello & Salvatore Ammirato, 2024. "Digital innovation in entrepreneurial firms: a systematic literature review," Review of Managerial Science, Springer, vol. 18(2), pages 315-362, February.
    13. Yao Wu & Satish Nambisan & Jinghua Xiao & Kang Xie, 2022. "Consumer resource integration and service innovation in social commerce: the role of social media influencers," Journal of the Academy of Marketing Science, Springer, vol. 50(3), pages 429-459, May.
    14. Fatuma Namisango & Kyeong Kang & Ghassan Beydoun, 2022. "How the Structures Provided by Social Media Enable Collaborative Outcomes: A Study of Service Co-creation in Nonprofits," Information Systems Frontiers, Springer, vol. 24(2), pages 517-535, April.
    15. Rainer Alt & Jan Marco Leimeister & Thomas Priemuth & Stephan Sachse & Nils Urbach & Nico Wunderlich, 2020. "Software-Defined Business," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 62(6), pages 609-621, December.
    16. Kai Wang & Jeffrey C. F. Tai & Hsin-Lu Chang, 2021. "Influences of place attachment and social media affordances on online brand community continuance," Information Systems and e-Business Management, Springer, vol. 19(2), pages 459-493, June.
    17. Rainer Alt, 2020. "Evolution and perspectives of electronic markets," Electronic Markets, Springer;IIM University of St. Gallen, vol. 30(1), pages 1-13, March.
    18. Ching-Hung Lee & Dianni Wang & Kevin C. Desouza & Richard Evans, 2021. "Digital Transformation and the New Normal in China: How Can Enterprises Use Digital Technologies to Respond to COVID-19?," Sustainability, MDPI, vol. 13(18), pages 1-11, September.
    19. Zhai, Huayun & Yang, Min & Chan, Kam C., 2022. "Does digital transformation enhance a firm's performance? Evidence from China," Technology in Society, Elsevier, vol. 68(C).
    20. Ludovica Moi & Moreno Frau & Francesca Cabiddu, 2018. "Exploring the Role of NVivo Software in Marketing Research," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2018(4), pages 65-86.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jissc0:v:16:y:2025:i:1:p:1-36. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.