IDEAS home Printed from https://ideas.repec.org/a/igg/jeis00/v19y2023i1p1-29.html
   My bibliography  Save this article

The Impact of ERP Systems on Organizational Performance: The Role of Antecedents and Moderators

Author

Listed:
  • Mohamed Abdalla Nour

    (The University of Sharjah, UAE)

Abstract

Research on the link between investments in ERP systems and organizational performance has often led to mixed results. Besides internal organizational factors, many external contextual factors come into play. This study examined the role of firm size, industry, and duration of ERP system's use in influencing the performance impact of ERP systems through moderating the relationships between antecedent variables, ERP-induced benefits, and improvement in overall organizational performance. Using a sample of 200 participant firms, and structural equation modeling (SEM) analysis, the author confirmed the significant role of business process re-engineering and organizational fit and alignment as antecedents to ERP-induced benefits in information quality, and coordination/integration. Data and information quality was in turn confirmed as a significant predictor of organizational performance. Furthermore, the roles of industry, firm size, and time elapsed were also confirmed as significant moderators to the influence of the antecedent variables on ERP benefits and organizational performance.

Suggested Citation

  • Mohamed Abdalla Nour, 2023. "The Impact of ERP Systems on Organizational Performance: The Role of Antecedents and Moderators," International Journal of Enterprise Information Systems (IJEIS), IGI Global Scientific Publishing, vol. 19(1), pages 1-29, January.
    • Handle: RePEc:igg:jeis00:v:19:y:2023:i:1:p:1-29
    as

    Download full text from publisher

    File URL: https://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IJEIS.329960
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Godwin Banafo Akrong & Yunfei Shao & Ebenezer Owusu, 2021. "Assessing the Impact of System Quality, Information Quality, and Service Quality on Enterprise Resource Planning (ERP) Systems," International Journal of Enterprise Information Systems (IJEIS), IGI Global Scientific Publishing, vol. 17(4), pages 69-84, October.
    2. Elbashir, Mohamed Z. & Collier, Philip A. & Davern, Michael J., 2008. "Measuring the effects of business intelligence systems: The relationship between business process and organizational performance," International Journal of Accounting Information Systems, Elsevier, vol. 9(3), pages 135-153.
    3. Ahmad Saleh Shatat & Abdallah Saleh Shatat, 2021. "Cloud-Based ERP Systems Implementation: Major Challenges and Critical Success Factors," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 20(03), pages 1-31, September.
    4. Mohamed A. Nour & Samar Mouakket, 2011. "A Classification Framework of Critical Success Factors for ERP Systems Implementation: A Multi-Stakeholder Perspective," International Journal of Enterprise Information Systems (IJEIS), IGI Global Scientific Publishing, vol. 7(1), pages 56-71, January.
    5. Godwin Banafo Akrong & Yunfei Shao & Ebenezer Owusu, 2022. "Overcoming the Challenges of Enterprise Resource Planning (ERP): A Systematic Review Approach," International Journal of Enterprise Information Systems (IJEIS), IGI Global Scientific Publishing, vol. 18(1), pages 1-41, January.
    6. Ruben Wahyu Santoso & Hotlan Siagian & Zeplin Jiwa Husada Tarigan & Ferry Jie, 2022. "Assessing the Benefit of Adopting ERP Technology and Practicing Green Supply Chain Management toward Operational Performance: An Evidence from Indonesia," Sustainability, MDPI, vol. 14(9), pages 1-21, April.
    7. Acar, M. Fatih & Tarim, Merve & Zaim, Halil & Zaim, Selim & Delen, Dursun, 2017. "Knowledge management and ERP: Complementary or contradictory?," International Journal of Information Management, Elsevier, vol. 37(6), pages 703-712.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mercedes Elena Martínez Zabaleta & Raúl Enrique Rodríguez Luna, 2023. "Inteligencia empresarial y su rol en la generación de valor en los procesos de negocios," Revista Tendencias, Universidad de Narino, vol. 24(1), pages 226-251.
    2. Peters, Matt D. & Wieder, Bernhard & Sutton, Steve G. & Wakefield, James, 2016. "Business intelligence systems use in performance measurement capabilities: Implications for enhanced competitive advantage," International Journal of Accounting Information Systems, Elsevier, vol. 21(C), pages 1-17.
    3. Oliver KOPF & Daniel HOMOCIANU, 2016. "The Business Intelligence Based Business Process Management Challenge," Informatica Economica, Academy of Economic Studies - Bucharest, Romania, vol. 20(1), pages 7-19.
    4. Mahdi Salehi, 2011. "A study of the barriers of implementation of accounting information system: Case of listed companies in Tehran Stock Exchange," Journal of Economics and Behavioral Studies, AMH International, vol. 2(2), pages 76-85.
    5. repec:vrs:wsbjbf:v:58:y:2024:i:1:p:80-96:n:1009 is not listed on IDEAS
    6. Francesco Capalbo & Adelaide Ippolito & Margherita Smarra & Marco Sorrentino, 2023. "Il ruolo strategico dei Sistemi di Misurazione delle Performance nelle aziende sanitarie. Un caso studio," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2023(1), pages 119-142.
    7. Davern, Michael J. & Wilkin, Carla L., 2010. "Towards an integrated view of IT value measurement," International Journal of Accounting Information Systems, Elsevier, vol. 11(1), pages 42-60.
    8. Mayank Kejriwal & Pedro Szekely, 2019. "myDIG: Personalized Illicit Domain-Specific Knowledge Discovery with No Programming," Future Internet, MDPI, vol. 11(3), pages 1-23, March.
    9. Laura Barna & Bogdan Ionescu, 2021. "The Impact Of Accounting Information Systems On Understanding Business Processes," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(1), pages 164-170, July.
    10. Acheampong Owusu, 2017. "Business intelligence systems and bank performance in Ghana: The balanced scorecard approach," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1364056-136, January.
    11. Dow, Kevin E. & Watson, Marcia Weidenmier & Shea, Vincent J., 2017. "Riding the waves of technology through the decades: The relation between industry-level information technology intensity and the cost of equity capital," International Journal of Accounting Information Systems, Elsevier, vol. 25(C), pages 18-28.
    12. Mohamed Rafik Noor Mohamed Qureshi, 2022. "Evaluating Enterprise Resource Planning (ERP) Implementation for Sustainable Supply Chain Management," Sustainability, MDPI, vol. 14(22), pages 1-21, November.
    13. Peters, Twan & Işık, Öykü & Tona, Olgerta & Popovič, Aleš, 2016. "How system quality influences mobile BI use: The mediating role of engagement," International Journal of Information Management, Elsevier, vol. 36(5), pages 773-783.
    14. Önder Şahınaslan & Ahmet Şahin & Ender Şahinaslan, 2023. "Bibliometric Analysis and Mapping of the Benefits and Challenges of Cloud ERP Systems," Istanbul Business Research, Istanbul University Business School, vol. 52(2), pages 301-325, August.
    15. Nielsen Peter & Do Ngoc Anh Dung & Eriksen Thomas & Nielsen Izabela, 2014. "Towards an Analysis Methodology for Identifying Root Causes of Poor Delivery Performance," Foundations of Management, Sciendo, vol. 6(2), pages 31-42, December.
    16. Božič, Katerina & Dimovski, Vlado, 2019. "Business intelligence and analytics for value creation: The role of absorptive capacity," International Journal of Information Management, Elsevier, vol. 46(C), pages 93-103.
    17. Adeel Ahmed & Saleem Zubair Ahmad & Muhammad Waseem Iqbal & Sabah Arif, 2024. "Department of Computer Science & Information Technology, Superior University, Lahore-54000, Pakistan," Bulletin of Business and Economics (BBE), Research Foundation for Humanity (RFH), vol. 13(2), pages 999-1004.
    18. Mohamed Z. Elbashir & Steve G. Sutton & Habib Mahama & Vicky Arnold, 2021. "Unravelling the integrated information systems and management control paradox: enhancing dynamic capability through business intelligence," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 61(S1), pages 1775-1814, April.
    19. Mareike Bergmann & Christian Brück & Thorsten Knauer & Anja Schwering, 2020. "Digitization of the budgeting process: determinants of the use of business analytics and its effect on satisfaction with the budgeting process," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 31(1), pages 25-54, April.
    20. Md. Mominur Rahman, 2023. "The Effect of Business Intelligence on Bank Operational Efficiency and Perceptions of Profitability," FinTech, MDPI, vol. 2(1), pages 1-21, February.
    21. Erkan Bayraktar & Ekrem Tatoglu & Arafat Salih Aydiner & Dursun Delen, 2024. "Business Analytics Adoption and Technological Intensity: An Efficiency Analysis," Information Systems Frontiers, Springer, vol. 26(4), pages 1509-1526, August.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:jeis00:v:19:y:2023:i:1:p:1-29. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.