IDEAS home Printed from https://ideas.repec.org/a/ids/eujine/v6y2012i1p118-137.html
   My bibliography  Save this article

Lean Six Sigma (LSS): an implementation experience

Author

Listed:
  • Satya S. Chakravorty
  • Aakash D. Shah

Abstract

The purpose of this study is to show how Lean and Six Sigma (LSS) improvement events were implemented to improve the performance of a home furnishing manufacturing operation. Each LSS improvement event was conducted at the targeted shop by an experienced facilitator with a team of workers from the shop. An improvement event consisted of a host of activities involving five phases which were completed over an eight-week period. The first four weeks included four phases: 1) planning and discovery; 2) training and opportunity finding; 3) refinement and preparation; 4) implementation and changes. The last four weeks included one phase: 5) enhancement and transfer of ownership. The facilitator was responsible for the first phase and the workers were responsible for all other phases, although the facilitator also played an important role in those phases. With some variation, the workers spent 100% of their time in activities related to phases 2 and 4, and 20% of their time in activities related to phases 3 and 5. Important to both practitioners and academicians, we discuss many implications of LSS event implementation and include directions for future research. [Received: 18 August 2009; Accepted: 01 August 2010]

Suggested Citation

  • Satya S. Chakravorty & Aakash D. Shah, 2012. "Lean Six Sigma (LSS): an implementation experience," European Journal of Industrial Engineering, Inderscience Enterprises Ltd, vol. 6(1), pages 118-137.
    • Handle: RePEc:ids:eujine:v:6:y:2012:i:1:p:118-137
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=44813
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Satya S. Chakravorty & Richard M. Franza, 2009. "The implementation of Design for Six Sigma: a development experience," International Journal of Product Development, Inderscience Enterprises Ltd, vol. 9(4), pages 329-342.
    2. Satya S. Chakravorty & Douglas N. Hales & James I. Herbert, 2008. "How problem-solving really works," International Journal of Data Analysis Techniques and Strategies, Inderscience Enterprises Ltd, vol. 1(1), pages 44-59.
    3. Chakravorty, Satya S. & Hales, Douglas N., 2008. "The evolution of manufacturing cells: An action research study," European Journal of Operational Research, Elsevier, vol. 188(1), pages 153-168, July.
    4. Chakravorty, Satya S. & Hales, Douglas N., 2004. "Implications of cell design implementation: A case study and analysis," European Journal of Operational Research, Elsevier, vol. 152(3), pages 602-614, February.
    5. Satya S. Chakravorty & Ronald E. Dulaney, 2010. "ERP systems: an implementation experience," International Journal of Business Excellence, Inderscience Enterprises Ltd, vol. 3(2), pages 163-185.
    6. Satya S. Chakravorty, 2010. "An implementation model for lean programmes," European Journal of Industrial Engineering, Inderscience Enterprises Ltd, vol. 4(2), pages 228-248.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Abdulaziz M. Almutairi & Mohammed Almanei & Ahmed Al-Ashaab & Konstantinos Salonitis, 2021. "Prioritized Solutions for Overcoming Barriers When Implementing Lean in the Healthcare Supply Chain: A Saudi Perspective," Logistics, MDPI, vol. 5(1), pages 1-16, February.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chakravorty, Satya S., 2009. "Improving distribution operations: Implementation of material handling systems," International Journal of Production Economics, Elsevier, vol. 122(1), pages 89-106, November.
    2. Dekkers, Rob, 2018. "Group technology: Amalgamation with design of organisational structures," International Journal of Production Economics, Elsevier, vol. 200(C), pages 262-277.
    3. Cayir, Sinan & Basoglu, Nuri & Daim, Tugrul U., 2016. "A study on the relationship between task, information, and individual performance," Technology in Society, Elsevier, vol. 46(C), pages 1-9.
    4. A. Attila İşlier, 2015. "Cellular Manufacturing Systems: Organization, Trends and Innovative Methods," Alphanumeric Journal, Bahadir Fatih Yildirim, vol. 3(2), pages 13-26, December.
    5. Hales, Douglas N. & Chakravorty, Satya S., 2016. "Creating high reliability organizations using mindfulness," Journal of Business Research, Elsevier, vol. 69(8), pages 2873-2881.
    6. Mourad Makaci & Paul J. Reaidy & Karine Evrard Samuel & Valérie Botta-Genoulaz & Thibaud Monteiro, 2017. "Pooled warehouse management : An empirical study," Post-Print hal-01531304, HAL.
    7. R Bhatnagar & V Saddikuti, 2010. "Models for cellular manufacturing systems design: matching processing requirements and operator capabilities," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 61(5), pages 827-839, May.
    8. Hales, Douglas N. & Kroes, James & Chen, Yuwen & Kang, Kyung Woo (David), 2012. "The cost of mindfulness: A case study," Journal of Business Research, Elsevier, vol. 65(4), pages 570-578.
    9. Chakravorty, Satya S. & Hales, Douglas N., 2008. "The evolution of manufacturing cells: An action research study," European Journal of Operational Research, Elsevier, vol. 188(1), pages 153-168, July.
    10. Sorin BRICIU & Dimi OFILEANU, 2015. "Value Stream Mappingin The Romanian Footwear Industry," SEA - Practical Application of Science, Romanian Foundation for Business Intelligence, Editorial Department, issue 7, pages 121-128, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:eujine:v:6:y:2012:i:1:p:118-137. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=210 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.