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Increasing Citizen Engagement and Participation through eGovernment in Jordan

Author

Listed:
  • Raed Kareem Kanaan
  • Ra’ed Masa’deh

Abstract

Supporters of e-Government believe that this technology will be a panacea for enhancing the engagement and participation of citizens in politics and government. However, there is little empirical support for this assertion. Due to the rapid proliferation of e-Government in Jordan there is an impetus to determine how e-Government impacts citizen participation and engagement in politics and government within the country. Using qualitative phenomenological focus group interviews with 40 citizens who utilize e-Government, an effort was made to understand how this technology influences outcomes with regard to participation and engagement with government. The results indicate that those using e-Government were politically active before using the technology and have extensive experience with technology use. E-Government for the politically active serves to extend participation in the process. For individuals that lack technological savvy and/or are not politically active, e-Government alone may not be enough to increase citizen engagement and participation in politics and government.

Suggested Citation

  • Raed Kareem Kanaan & Ra’ed Masa’deh, 2018. "Increasing Citizen Engagement and Participation through eGovernment in Jordan," Modern Applied Science, Canadian Center of Science and Education, vol. 12(11), pages 351-351, November.
    • Handle: RePEc:ibn:masjnl:v:12:y:2018:i:11:p:351
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    References listed on IDEAS

    as
    1. Sufian Khwaldeh & Issam Al-Hadid & Ra’ed Masa’deh & Ala'aldin Alrowwad, 2017. "The Association between E-Services Web Portals Information Quality and ICT Competence in the Jordanian Universities," Asian Social Science, Canadian Center of Science and Education, vol. 13(3), pages 156-156, March.
    2. Dr. Dmaithan Abdelkarim Almajali & Dr. Ra'ed (Moh'd Taisir) Masa'deh & Dr. Rand Hani Al-Dmour, 2016. "The Role of Information Technology in motivating students to accept e-learning adoption in universities: A case study in Jordanian universities," Journal of Business & Management (COES&RJ-JBM), , vol. 4(1), pages 36-46, January.
    3. Ra’ed Masa’deh & Ala'aldin Alrowwad & Forat Alkhalafat & Bader Obeidat & Shadi Abualoush, 2018. "The Role of Corporate Social Responsibility in Enhancing Firm Performance from the Perspective of IT Employees in Jordanian Banking Sector: The Mediating Effect of Transformational Leadership," Modern Applied Science, Canadian Center of Science and Education, vol. 12(7), pages 1-1, July.
    4. Christine Sarah Fidler & Raed Kareem Kanaan & Simon Rogerson, 2011. "Barriers to e-Government Implementation in Jordan: The Role of Wasta," International Journal of Technology and Human Interaction (IJTHI), IGI Global, vol. 7(2), pages 9-20, April.
    5. repec:jso:coejbm:v:3:y:2015:i:4:p:36-46 is not listed on IDEAS
    6. Ali Tarhini & Ra¡¯ed Masa¡¯deh & Ali Al-Badi & Majdolen Almajali & Sufian Hussien Alrabayaah, 2017. "Factors Influencing Employees¡¯ Intention to Use Cloud Computing," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 8(2), pages 47-62, May.
    7. Jaber AlHrassi & Ra’ed Masa’deh & Musa Al-Lozi & Hani Irtaimeh, 2016. "The Impact of Management Innovation and Technological Innovation on Organizational Effectiveness: An Empirical Study from Managerial Staff Perspective in Sultan Qaboos University," Journal of Social Sciences (COES&RJ-JSS), , vol. 5(3), pages 309-339, July.
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    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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