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The Impact of Job Enrichment on Employees’ Performance: A Survey Study on Jordan Customs Employees in Aqaba

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  • Saud Saleh Abu Tayeh

Abstract

The research aimed to identify the role of job enrichment with dimensions (diversity of skills, autonomy, and feedback), on job performance of the administrative employees at Aqaba Jordan customs. The study population consisted of all 213 administrative employees. The researcher applied the descriptive- analytical approach, where questionnaire forms were distributed to a random sample of 138 employees, while131 forms were responded by a response rate of 94.9%. SPSS was applied to analyze data. The study concluded that there was a positive significant relationship between the dimensions of job enrichment and job performance of employees at Aqaba Jordan Customs, which confirms the need to pay more attention to this administrative approach in order to improve the level of job performance of employees in organizations in general.

Suggested Citation

  • Saud Saleh Abu Tayeh, 2023. "The Impact of Job Enrichment on Employees’ Performance: A Survey Study on Jordan Customs Employees in Aqaba," International Journal of Business and Management, Canadian Center of Science and Education, vol. 16(3), pages 1-1, April.
  • Handle: RePEc:ibn:ijbmjn:v:16:y:2023:i:3:p:1
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    References listed on IDEAS

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    1. Odunayo SALAU & Anthonia ADENIJI & Adebukola OYEWUNMI, 2014. "Relationship Between Elements Of Job Enrichment And Organizational Performance Among The Non Academic Staff In Nigerian Public Universities," Management and Marketing Journal, University of Craiova, Faculty of Economics and Business Administration, vol. 0(2), pages 173-189, November.
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    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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