English for University Administrative Work: English Officialization Policy and Foreign Language Learning Motivation

This study examines how the English officialization policy of higher education in an EFL context interplays with administrative workers’ motivational orientations towards English learning. The data consisted of questionnaire responses of 117 administrative members with undergraduate degrees and qualitative interviews with 9 who answered the questionnaires. The descriptive and correlation analyses showed that the participants interested in learning English-speaking countries’ cultures did not perceive much benefit of the English officialization policy (EOP) in increasing their motivation to learn English. On the contrary, those who appreciated the EOP tended to be motivated to learn English for external rewards. A striking finding was that those who related the EOP to increased motivation also showed a lack of motivation to learn English. Also noteworthy was that their motivation correlated significantly with their own perceived English speaking competence. The results corroborate the significant role of the perception of English speaking competence and the context of English use in language learning motivation at the post-tertiary level. The participants expressed feelings of confusion regarding the role of English in everyday work performance. The implications of these findings are discussed with a view toward the enhanced implementation of EOP policy in an EFL context.