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Seeing the Immaterial: A New Instrument for Evaluating Integrated Management Systems’ Maturity

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  • Mihai Dragomir

    (Department of Design Engineering and Robotics, Technical University of Cluj-Napoca, 103-105 Muncii Blvd., 400641 Cluj-Napoca, Romania)

  • Sorin Popescu

    (Department of Design Engineering and Robotics, Technical University of Cluj-Napoca, 103-105 Muncii Blvd., 400641 Cluj-Napoca, Romania)

  • Călin Neamțu

    (Department of Design Engineering and Robotics, Technical University of Cluj-Napoca, 103-105 Muncii Blvd., 400641 Cluj-Napoca, Romania)

  • Diana Dragomir

    (Department of Design Engineering and Robotics, Technical University of Cluj-Napoca, 103-105 Muncii Blvd., 400641 Cluj-Napoca, Romania)

  • Ștefan Bodi

    (Department of Design Engineering and Robotics, Technical University of Cluj-Napoca, 103-105 Muncii Blvd., 400641 Cluj-Napoca, Romania)

Abstract

Integrated management systems (IMSs) can already be considered a proven tool to help companies cope with the challenges associated with staying competitive in the face of dynamic stakeholder requirements. The present paper proposes a new instrument designed to evaluate and communicate the maturity achieved by an integrated management system (IMS) for responding properly to the requirements of its reference standards in a consolidated manner. The approach mainly aims to highlight the level of integration achieved on common requirements of the component standards and to determine the extent to which they work together as a whole. At the same time, it is useful to identify the needs for improvement in the system as a whole or in its sub-systems. The proposed methodology uses the transmutation in the RGB color space (red–green–blue) of the process audits’ results achieved under each standard, followed by the analysis of the IMS characteristics, with tools specific to the color space, based on the affinities between the two domains. To sustain the thoroughness of this approach, a case study of an integrated system for an industrial company is presented, analyzing the situation from two different evolution stages of the IMS. The approach is presented as a proof-of-concept, without large scale validation.

Suggested Citation

  • Mihai Dragomir & Sorin Popescu & Călin Neamțu & Diana Dragomir & Ștefan Bodi, 2017. "Seeing the Immaterial: A New Instrument for Evaluating Integrated Management Systems’ Maturity," Sustainability, MDPI, vol. 9(9), pages 1-14, September.
    • Handle: RePEc:gam:jsusta:v:9:y:2017:i:9:p:1643-:d:112342
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    References listed on IDEAS

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    1. Umit S. Bititci & Patrizia Garengo & Aylin Ates & Sai S. Nudurupati, 2015. "Value of maturity models in performance measurement," International Journal of Production Research, Taylor & Francis Journals, vol. 53(10), pages 3062-3085, May.
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    1. Thaís Vieira Nunhes & Maximilian Espuny & Thalita Lauá Reis Campos & Gilberto Santos & Merce Bernardo & Otávio José Oliveira, 2022. "Guidelines to build the bridge between sustainability and integrated management systems: A way to increase stakeholder engagement toward sustainable development," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(5), pages 1617-1635, September.

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