IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v17y2025i9p3841-d1641565.html
   My bibliography  Save this article

New Era of Tourism: Innovative Transformation Through Industry 4.0 and Sustainability

Author

Listed:
  • Marija Bratić

    (Department of Geography, Faculty of Sciences and Mathematics, University of Nis, 18000 Niš, Serbia)

  • Anđelina Marić Stanković

    (Department of Geography, Faculty of Sciences and Mathematics, University of Nis, 18000 Niš, Serbia)

  • Danijel Pavlović

    (Academy for Hospitality, Tourism and Wellness, 11000 Belgrade, Serbia)

  • Tatjana Pivac

    (Faculty of Natural Sciences and Mathematics, University of Novi Sad, 21000 Novi Sad, Serbia)

  • Sanja Kovačić

    (Faculty of Natural Sciences and Mathematics, University of Novi Sad, 21000 Novi Sad, Serbia)

  • Tamara Surla

    (Faculty of Natural Sciences and Mathematics, University of Novi Sad, 21000 Novi Sad, Serbia)

  • Slobodan Čerović

    (Academy for Hospitality, Tourism and Wellness, 11000 Belgrade, Serbia)

  • Sonja Zlatanov

    (Academy for Hospitality, Tourism and Wellness, 11000 Belgrade, Serbia)

Abstract

At the beginning of the third millennium, human civilization faces a paradox of significant proportions: on one hand, industrial and technological growth is causing extensive environmental degradation, threatening both current and future generations. On the other hand, the acceleration of industrial and technological development is essential, requiring a profound transformation of society as the only viable solution. With the advent of the Fourth Industrial Revolution and shifts in the economy, especially regarding sustainability, the process of transformative tourism becomes crucial. Transformative tourism not only aligns with sustainable principles but also fosters a deeper connection between economic development and the preservation of natural resources, ensuring that progress benefits both humanity and the planet. The goal of this research is to identify how the key factors of Industry 4.0 can contribute to the development of sustainable and transformative tourism. The methodological approach of this study uses a systematic literature review (SLR), which allows for a detailed analysis of existing scientific papers and the identification of key trends and challenges in this field. The literature review included scientific papers published between 2013 and 2025, applying predefined criteria of relevance, quality, and focus on sustainability and digitalization in tourism. The key findings of the research indicate that digitalization and automation contribute to improving tourist experiences, optimizing destination management and reducing the ecological footprint of tourism. This research analyses how changes prompted by the Fourth Industrial Revolution can contribute to the sustainability of tourism as the fastest-growing global economic activity. The findings of this paper stem from a literature review that focuses closely on the key aspects of Industry 4.0, including digitization, automation, and the use of innovative technologies in tourism. The results indicate that the benefits arising from the Fourth Industrial Revolution include improvements in tourist experiences, the enhancement of management and marketing activities in tourism, and implications through the ecological impacts of tourism. The paper provides an overview of how the effects of Industry 4.0 are transforming tourism, enabling it to become more resilient and sustainable in the face of the challenges posed by the modern world.

Suggested Citation

  • Marija Bratić & Anđelina Marić Stanković & Danijel Pavlović & Tatjana Pivac & Sanja Kovačić & Tamara Surla & Slobodan Čerović & Sonja Zlatanov, 2025. "New Era of Tourism: Innovative Transformation Through Industry 4.0 and Sustainability," Sustainability, MDPI, vol. 17(9), pages 1-22, April.
  • Handle: RePEc:gam:jsusta:v:17:y:2025:i:9:p:3841-:d:1641565
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/17/9/3841/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/17/9/3841/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Chen-Kuo Pai & Yumeng Liu & Sangguk Kang & Anna Dai, 2020. "The Role of Perceived Smart Tourism Technology Experience for Tourist Satisfaction, Happiness and Revisit Intention," Sustainability, MDPI, vol. 12(16), pages 1-14, August.
    2. Anna Polukhina & Marina Sheresheva & Dmitry Napolskikh & Vladimir Lezhnin, 2025. "Digital Solutions in Tourism as a Way to Boost Sustainable Development: Evidence from a Transition Economy," Sustainability, MDPI, vol. 17(3), pages 1-34, January.
    3. Khaled Naser Yousef Magableh & Selvi Kannan & Aladeen Yousef Rashid Hmoud, 2024. "Innovation Business Model: Adoption of Blockchain Technology and Big Data Analytics," Sustainability, MDPI, vol. 16(14), pages 1-25, July.
    4. Shuxian Li & Shan Jiang, 2023. "The Technology Acceptance on AR Memorable Tourism Experience—The Empirical Evidence from China," Sustainability, MDPI, vol. 15(18), pages 1-19, September.
    5. Piotr F. Borowski, 2021. "Digitization, Digital Twins, Blockchain, and Industry 4.0 as Elements of Management Process in Enterprises in the Energy Sector," Energies, MDPI, vol. 14(7), pages 1-20, March.
    6. Dejan Križaj & Miha Bratec & Peter Kopić & Tadej Rogelja, 2021. "A Technology-Based Innovation Adoption and Implementation Analysis of European Smart Tourism Projects: Towards a Smart Actionable Classification Model (SACM)," Sustainability, MDPI, vol. 13(18), pages 1-19, September.
    7. Xia Wang & Feng Zhen & Jia Tang & Lizhen Shen & Danli Liu, 2022. "Applications, Experiences, and Challenges of Smart Tourism Development in China," Journal of Urban Technology, Taylor & Francis Journals, vol. 29(4), pages 101-126, October.
    8. Shiwei Shen & Marios Sotiriadis & Qing Zhou, 2020. "Could Smart Tourists Be Sustainable and Responsible as Well? The Contribution of Social Networking Sites to Improving Their Sustainable and Responsible Behavior," Sustainability, MDPI, vol. 12(4), pages 1-21, February.
    9. Tanja Mihalic, 2024. "Trends in Sustainable Tourism Paradigm: Resilience and Adaptation," Sustainability, MDPI, vol. 16(17), pages 1-17, September.
    10. Sunil Tiwari & Joanna Rosak-Szyrocka & Justyna Żywiołek, 2022. "Internet of Things as a Sustainable Energy Management Solution at Tourism Destinations in India," Energies, MDPI, vol. 15(7), pages 1-20, March.
    11. Katie K. Arkema & David M. Fisher & Katherine Wyatt & Spencer A. Wood & Hanna J. Payne, 2021. "Advancing Sustainable Development and Protected Area Management with Social Media-Based Tourism Data," Sustainability, MDPI, vol. 13(5), pages 1-18, February.
    12. Asif Razzaq & Arshian Sharif & Paiman Ahmad & Kittisak Jermsittiparsert, 2021. "Asymmetric role of tourism development and technology innovation on carbon dioxide emission reduction in the Chinese economy: Fresh insights from QARDL approach," Sustainable Development, John Wiley & Sons, Ltd., vol. 29(1), pages 176-193, January.
    13. Ke Wang & Yafei Zhao & Rajan Kumar Gangadhari & Zhixing Li, 2021. "Analyzing the Adoption Challenges of the Internet of Things (IoT) and Artificial Intelligence (AI) for Smart Cities in China," Sustainability, MDPI, vol. 13(19), pages 1-35, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Wei, Xuecheng & Hu, Weihua, 2023. "Revisiting resources curse hypothesis in China: Exploring the asymmetric effect of green investment and green innovation," Resources Policy, Elsevier, vol. 85(PB).
    2. Arshian Sharif & Usman Mehmood & Sunil Tiwari, 2024. "A step towards sustainable development: role of green energy and environmental innovation," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 26(4), pages 9603-9624, April.
    3. Vitor Rodrigues & Celeste Eusébio & Zélia Breda, 2023. "Enhancing sustainable development through tourism digitalisation: a systematic literature review," Information Technology & Tourism, Springer, vol. 25(1), pages 13-45, March.
    4. Xu, Ru-Yu & Wang, Ke-Liang & Miao, Zhuang, 2024. "The impact of digital technology innovation on green total-factor energy efficiency in China: Does economic development matter?," Energy Policy, Elsevier, vol. 194(C).
    5. Charfeddine, Lanouar & Umlai, Mohamed, 2023. "ICT sector, digitization and environmental sustainability: A systematic review of the literature from 2000 to 2022," Renewable and Sustainable Energy Reviews, Elsevier, vol. 184(C).
    6. Huang, Haiping & Huang, Baolian & Sun, Aijun, 2023. "How do mineral resources influence eco-sustainability in China? Dynamic role of renewable energy and green finance," Resources Policy, Elsevier, vol. 85(PA).
    7. Agnieszka Kuś & Dorota Grego-Planer, 2021. "A Model of Innovation Activity in Small Enterprises in the Context of Selected Financial Factors: The Example of the Renewable Energy Sector," Energies, MDPI, vol. 14(10), pages 1-17, May.
    8. Long Xue & Qianyu Zhang & Xuemang Zhang & Chengyu Li, 2022. "Can Digital Transformation Promote Green Technology Innovation?," Sustainability, MDPI, vol. 14(12), pages 1-20, June.
    9. Run Liu & Ziyue Qiu, 2022. "Urban Sustainable Development Empowered by Cultural and Tourism Industries: Using Zhenjiang as an Example," Sustainability, MDPI, vol. 14(19), pages 1-15, October.
    10. Jun Liu & Yu Qian & Huihong Chang & Jeffrey Yi-Lin Forrest, 2022. "The Impact of Technology Innovation on Enterprise Capacity Utilization—Evidence from China’s Yangtze River Economic Belt," Sustainability, MDPI, vol. 14(18), pages 1-17, September.
    11. Junjie Gao & Younghwan Pan, 2022. "Evaluating Influencing Factors of Tourists’ Experiences with Smart Tour Guide System: A Mixed Method Research," Sustainability, MDPI, vol. 14(23), pages 1-19, December.
    12. Ghazala Aziz & Suleman Sarwar & Rida Waheed & Mohd Saeed Khan, 2024. "The significance of renewable energy, globalization, and agriculture on sustainable economic growth and green environment: Metaphorically, a two‐sided blade," Natural Resources Forum, Blackwell Publishing, vol. 48(3), pages 763-783, August.
    13. Liu, Kai & Mahmoud, Haitham A. & Liu, Liqun & Halteh, Khaled & Arnone, Gioia & Shukurullaevich, Nizomjon Khajimuratov & Alzoubi, Haitham M., 2024. "Exploring the Nexus between Fintech, natural resources, urbanization, and environment sustainability in China: A QARDL study," Resources Policy, Elsevier, vol. 89(C).
    14. Pipatpong Fakfare & Walanchalee Wattanacharoensil, 2023. "Low‐carbon tourism for island destinations: A crucial alternative for sustainable development," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(1), pages 180-197, February.
    15. Ning, Jiajun & Xiong, Lixin, 2024. "Analysis of the dynamic evolution process of the digital transformation of renewable energy enterprises based on the cooperative and evolutionary game model," Energy, Elsevier, vol. 288(C).
    16. Hosseini Dehshiri, Seyyed Jalaladdin & Amiri, Maghsoud, 2023. "Evaluating the risks of the internet of things in renewable energy systems using a hybrid fuzzy decision approach," Energy, Elsevier, vol. 285(C).
    17. Lucília Cardoso & Carla Fraga, 2024. "Shaping the Future of Destinations: New Clues to Smart Tourism Research from a Neuroscience Methods Approach," Administrative Sciences, MDPI, vol. 14(6), pages 1-21, May.
    18. Pei Zhang & Peiran Chen & Fan Xiao & Yong Sun & Shuyan Ma & Ziwei Zhao, 2022. "The Impact of Information Infrastructure on Air Pollution: Empirical Evidence from China," IJERPH, MDPI, vol. 19(21), pages 1-17, November.
    19. Assem Urekeshova & Zhibek Rakhmetulina & Igor Dubina & Sergey Evgenievich Barykin & Angela Bahauovna Mottaeva & Shakizada Uteulievna Niyazbekova, 2023. "The Impact of Digital Finance on Clean Energy and Green Bonds through the Dynamics of Spillover," International Journal of Energy Economics and Policy, Econjournals, vol. 13(2), pages 441-452, March.
    20. Anna Borkovcová & Miloslava Černá & Marcela Sokolová, 2022. "Blockchain in the Energy Sector—Systematic Review," Sustainability, MDPI, vol. 14(22), pages 1-12, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:17:y:2025:i:9:p:3841-:d:1641565. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.