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The Influence of Strategic Human Resource Management and Artificial Intelligence in Determining Supply Chain Agility and Supply Chain Resilience

Author

Listed:
  • Mohammad Ali Yamin

    (Department of Human Resources Management, Collage of Business, University of Jeddah, Jeddah 23454, Saudi Arabia)

  • Sultan Dakhilallah Almuteri

    (Department of Human Resources Management, Collage of Business, University of Jeddah, Jeddah 23454, Saudi Arabia)

  • Khaled Jamil Bogari

    (Department of Human Resources Management, Collage of Business, University of Jeddah, Jeddah 23454, Saudi Arabia)

  • Abdulrahim Khaled Ashi

    (Department of Human Resources Management, Collage of Business, University of Jeddah, Jeddah 23454, Saudi Arabia)

Abstract

The aim of this research was to investigate factors that influence logistics firms’ supply chain agility and supply chain resilience. Therefore, an integrated research model based on strategic human resource management and artificial intelligence was developed to determine the agility and resilience of logistics firms. Empirical data were collected from 221 employees working in manufacturing firms in Saudi Arabia. For the data analysis, a structural equation modeling approach was used. The results indicated that joint leadership, employee skills, organizational culture, competitive intensity, human capital development, and artificial intelligence had substantial explained variance R 2 of 80% for supply chain agility. Similarly, an importance performance analysis revealed that, within the integrated research model of supply chain agility, the factors of leadership, human capital development, and organizational flexibility had greater importance in determining supply chain resilience. Practically, this research shows that factors like leadership, employee skills, organizational culture, competitive intensity, human capital development, and artificial intelligence are positively associated with supply chain agility and, hence, require policymakers’ attention. The value of this research lies in its integration of artificial intelligence, organizational flexibility, and strategic human resource management to explore supply chain agility and its examination of the impact of these factors on supply chain resilience.

Suggested Citation

  • Mohammad Ali Yamin & Sultan Dakhilallah Almuteri & Khaled Jamil Bogari & Abdulrahim Khaled Ashi, 2024. "The Influence of Strategic Human Resource Management and Artificial Intelligence in Determining Supply Chain Agility and Supply Chain Resilience," Sustainability, MDPI, vol. 16(7), pages 1-15, March.
    • Handle: RePEc:gam:jsusta:v:16:y:2024:i:7:p:2688-:d:1363455
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    References listed on IDEAS

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    1. Schniederjans, Dara G. & Curado, Carla & Khalajhedayati, Mehrnaz, 2020. "Supply chain digitisation trends: An integration of knowledge management," International Journal of Production Economics, Elsevier, vol. 220(C).
    2. Diep Ngoc Su & Diep Luc Tra & Hanh My Thi Huynh & Hai Hong Thi Nguyen & Barry O’Mahony, 2021. "Enhancing resilience in the Covid-19 crisis: lessons from human resource management practices in Vietnam," Current Issues in Tourism, Taylor & Francis Journals, vol. 24(22), pages 3189-3205, November.
    3. Amine Belhadi & Venkatesh Mani & Sachin S. Kamble & Syed Abdul Rehman Khan & Surabhi Verma, 2024. "Artificial intelligence-driven innovation for enhancing supply chain resilience and performance under the effect of supply chain dynamism: an empirical investigation," Annals of Operations Research, Springer, vol. 333(2), pages 627-652, February.
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    Cited by:

    1. Sayeda Jahangir & Ruhe Xie & Amir Iqbal & Muttahir Hussain, 2025. "The Influence of Sustainable Human Resource Management Practices on Logistics Agility: The Mediating Role of Artificial Intelligence," Sustainability, MDPI, vol. 17(7), pages 1-25, March.
    2. Hayder Abdulmohsin Mijbas & Muhummad Khairul Islam & Mohamed Khudari, 2025. "The Role of IT Flexibility in Enhancing Supply Chain Resilience in the Oil Products Distribution Sector," Sustainability, MDPI, vol. 17(5), pages 1-17, March.
    3. Lingyu Zheng & Han Chen & Wenjia Zheng, 2024. "Exploring Environmental, Social, and Governance Factors Affecting Supply Chain Resilience: From Employees’ Perspectives," Sustainability, MDPI, vol. 16(24), pages 1-18, December.
    4. STAN Sebastian-Emanuel & ȚÎȚU Mihai Aurel & PARASCHIV Cristian, 2024. "The Role Of Intangible Resources In Driving Value Creation And Sustained Competitive Advantage For Businesses," Management of Sustainable Development, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 16(1), pages 106-115, June.
    5. Agarwal, Reeti & Mehrotra, Ankit & Alofaysan, Hind & Mahto, Raj V., 2025. "Digital technologies and green infrastructure: Advancing a resilient circular supply chain," Technovation, Elsevier, vol. 148(C).
    6. Vinh Van Thai & Dong Mai Tran & Lien Thi Ngoc Nguyen & Thao Kim Nguyen & Thanh-Thuy Nguyen, 2024. "Revisiting the Role of Supply Chain Managerial Competence in Firm Logistics Performance: Do Experience and Education Matter?," Sustainability, MDPI, vol. 16(23), pages 1-26, November.

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