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ICT Adoption for Sustainable Logistics Development in the HoReCa and Wholesale Sectors

Author

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  • Weronika Ceynowa

    (Department of Transport and Logistics, Gdynia Maritime University, 81-225 Gdynia, Poland)

  • Adam Przybylowski

    (Department of Transport and Logistics, Gdynia Maritime University, 81-225 Gdynia, Poland)

  • Piotr Wojtasik

    (Department of Transport and Logistics, Gdynia Maritime University, 81-225 Gdynia, Poland)

  • Łukasz Ciskowski

    (Department of Transport and Logistics, Gdynia Maritime University, 81-225 Gdynia, Poland)

Abstract

Applying Information and communication technologies (ICT) tools is crucial for businesses to stay competitive and sustainable. The aim of this study is to investigate the attitudes of the Hotel, Restaurant, and Catering sector (HoReCa) and wholesale companies towards using ICT tools to improve B2B communication and drive sustainable development. Through in-depth interviews with representatives from twenty HoReCa firms and seven wholesale suppliers, the ICT tool was found to be well received and could potentially improve the efficiency and sustainability of their cooperation. The hypothesis states that these sectors have significant potential to adopt novel tools to improve communication channels and make their logistics operations more sustainable. As part of the Incubator of Innovation 4.0 project grant at Gdynia Maritime University, a mobile application was developed to support the development of sustainable supply chains that minimize environmental impact, support long-term economic viability, and improve warehouse management and distribution channels for services and goods. This tool could facilitate the streamlining of processes and enable stakeholders to adapt to dynamic changes in the socio-economic environment, ultimately leading to more efficient and flexible operations.

Suggested Citation

  • Weronika Ceynowa & Adam Przybylowski & Piotr Wojtasik & Łukasz Ciskowski, 2023. "ICT Adoption for Sustainable Logistics Development in the HoReCa and Wholesale Sectors," Sustainability, MDPI, vol. 15(4), pages 1-21, February.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:4:p:3746-:d:1072406
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    Cited by:

    1. Weronika Ceynowa & Adam Przybyłowski & Piotr Wojtasik & Łukasz Ciskowski, 2024. "Digitalization and Sustainability of Supply Chains: Assessing the Potential of the DYLLI Application in the Hotel, Restaurant, and Catering Industry," Sustainability, MDPI, vol. 16(23), pages 1-20, November.
    2. Zulkaif Ahmed Saqib & Luo Qin, 2024. "Investigating Effects of Digital Innovations on Sustainable Operations of Logistics: An Empirical Study," Sustainability, MDPI, vol. 16(13), pages 1-20, June.
    3. Davor Mance & Siniša Vilke & Borna Debelić, 2025. "Information and Communication Technology, and Supply Chains as Economic Drivers in the European Union," Logistics, MDPI, vol. 9(2), pages 1-18, April.
    4. Eduardo da Silva Fernandes & Inês Hexsel Grochau & Carla Schwengber Ten Caten, 2023. "Impact Investing: Determinants of External Financing of Social Enterprises in Brazil," Sustainability, MDPI, vol. 15(15), pages 1-21, August.
    5. Kateryna Czerniachowska & Radosław Wichniarek & Krzysztof Żywicki, 2023. "A Model for an Order-Picking Problem with a One-Directional Conveyor and Buffer," Sustainability, MDPI, vol. 15(18), pages 1-18, September.
    6. Bedrettin Türker Palamutçuoğlu & Selin Çavuşoğlu & Ahmet Yavuz Çamlı & Florina Oana Virlanuta & Silviu Bacalum & Deniz Züngün & Florentina Moisescu, 2025. "Solution of the Capacity-Constrained Vehicle Routing Problem Considering Carbon Footprint Within the Scope of Sustainable Logistics with Genetic Algorithm," Sustainability, MDPI, vol. 17(2), pages 1-30, January.

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