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My bibliography Save this articleUsing Social Media Listening in Crisis Communication and Management: New Methods and Practices for Looking into Crises
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- Gregory E. Powell & Harry A. Seifert & Tjark Reblin & Phil J. Burstein & James Blowers & J. Alan Menius & Jeffery L. Painter & Michele Thomas & Carrie E. Pierce & Harold W. Rodriguez & John S. Brownst, 2016. "Social Media Listening for Routine Post-Marketing Safety Surveillance," Drug Safety, Springer, vol. 39(5), pages 443-454, May.
- Rajagopal, 2013. "Social Media Metrics," Palgrave Macmillan Books, in: Managing Social Media and Consumerism, chapter 7, pages 132-151, Palgrave Macmillan.
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- Umar Ali Bukar & Fatimah Sidi & Marzanah A. Jabar & Rozi Nor Haizan Nor & Salfarina Abdullah & Iskandar Ishak & Mustafa Alabadla & Ali Alkhalifah, 2022. "How Advanced Technological Approaches Are Reshaping Sustainable Social Media Crisis Management and Communication: A Systematic Review," Sustainability, MDPI, vol. 14(10), pages 1-26, May.
- Vasile Gherheș & Mariana Cernicova-Buca & Marcela Alina Fărcașiu, 2023. "Public Engagement with Romanian Government Social Media Accounts during the COVID-19 Pandemic," IJERPH, MDPI, vol. 20(3), pages 1-22, January.
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Keywords
crisis communication; social media listening; online environments;All these keywords.
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