IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v12y2020i24p10579-d463988.html
   My bibliography  Save this article

Analysis of Incentives to Eco-Driving for Car Rental Companies’ Customers

Author

Listed:
  • Michał Adamczak

    (Faculty of Management and Logistics, Poznan School of Logistics, 6 Estkowskiego Street, 61-755 Poznan, Poland)

  • Adrianna Toboła

    (Faculty of Management and Logistics, Poznan School of Logistics, 6 Estkowskiego Street, 61-755 Poznan, Poland)

  • Jadwiga Fijałkowska

    (Faculty of Management and Logistics, Poznan School of Logistics, 6 Estkowskiego Street, 61-755 Poznan, Poland)

  • Piotr Cyplik

    (Faculty of Engineering Management, Poznan University of Technology, 2 J, Rychlewskiego Street, 60-965 Poznan, Poland)

  • Maciej Tórz

    (Rentis S.A., 204 Krakowska Avenue, 02-219 Warsaw, Poland)

Abstract

The problem of road traffic is one of the key challenges that cities will have to deal with in the future. It is also a problem directly related to the concept of sustainable development. Reducing the negative impact of road traffic in future cities can be achieved through cooperation in the following areas: social—shaping customer behavior and habits, economic—changing attitudes towards owning a car, and environmental—aimed at reducing the vehicle’s impact on the natural environment. A literature review was used to identify the research gap concerning the impact of the incentive system on increasing the environmental performance of drivers under short-term rental. Referring to the research gap, the main goal of the article is to identify the attractiveness of eco-driving incentives for drivers under short-term rental. The study used the survey method. The study was based on 323 completed questionnaires (female—122 and male—201). The following methods were also used in the analysis of the results: Anderson–Darling, Mood’s Median test and Kruskal Wallis multiple pairwise comparisons. The evaluation of the attractiveness of the incentive to eco-driving depends on the characteristic of the client who rents the car. Thus, it is possible to shape incentive systems for car rental customers that can shape their positive behavior on the road. Among the most attractive incentives for eco-driving in a rented car are: the possibility of upgrading a car in the next rental, discount for future rental and free car-wash.

Suggested Citation

  • Michał Adamczak & Adrianna Toboła & Jadwiga Fijałkowska & Piotr Cyplik & Maciej Tórz, 2020. "Analysis of Incentives to Eco-Driving for Car Rental Companies’ Customers," Sustainability, MDPI, vol. 12(24), pages 1-20, December.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:24:p:10579-:d:463988
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/12/24/10579/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/12/24/10579/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. repec:sek:jijobm:v:3:y:2015:i:4:p:103-121 is not listed on IDEAS
    2. Georgina Santos, 2018. "Sustainability and Shared Mobility Models," Sustainability, MDPI, vol. 10(9), pages 1-13, September.
    3. Yang Wang & Alessandra Boggio-Marzet, 2018. "Evaluation of Eco-Driving Training for Fuel Efficiency and Emissions Reduction According to Road Type," Sustainability, MDPI, vol. 10(11), pages 1-16, October.
    4. Helena Sofia Rodrigues & Manuel José Fonseca & Paulo Ribeiro Cardoso, 2015. "The effect of drivers gender on the perception of Portuguese road safety communication campaigns," International Journal of Business and Management, International Institute of Social and Economic Sciences, vol. 3(4), pages 104-123, November.
    5. Fernando ALMEIDA & Pedro SILVA & Joao LEITE, 2017. "Proposal Of A Carsharing System To Improve Urban Mobility," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 12(3), pages 32-44, April.
    6. Magdalena Hofman-Kohlmeyer, 2016. "Customer Loyalty Program As A Tool Of Customer Retention: Literature Review," CBU International Conference Proceedings, ISE Research Institute, vol. 4(0), pages 199-203, September.
    7. Elizabeth Cartaxo & Ilsa Valois & Vladimiro Miranda & Marcia Costa, 2018. "Issuances of Automotive Vehicles and the Impacts on Air Quality in the Largest City in the Brazilian Amazon," Sustainability, MDPI, vol. 10(11), pages 1-14, November.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Mohammed Obaid & Arpad Torok & Jairo Ortega, 2021. "A Comprehensive Emissions Model Combining Autonomous Vehicles with Park and Ride and Electric Vehicle Transportation Policies," Sustainability, MDPI, vol. 13(9), pages 1-15, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mariano Gallo & Mario Marinelli, 2020. "Sustainable Mobility: A Review of Possible Actions and Policies," Sustainability, MDPI, vol. 12(18), pages 1-39, September.
    2. Agnieszka Skala, 2022. "Sustainable Transport and Mobility—Oriented Innovative Startups and Business Models," Sustainability, MDPI, vol. 14(9), pages 1-20, May.
    3. repec:arp:tjssrr:2019:p:1016-1024 is not listed on IDEAS
    4. Tamao Miura & Shoji Yamamoto, 2022. "Analysis of Factors Influencing the Choice between Ownership and Sharing: Qualitative and Quantitative Survey Results on Car Sharing Service Users Conducted in Japan," Sustainability, MDPI, vol. 14(19), pages 1-17, October.
    5. Juan Francisco Coloma & Marta García & Gonzalo Fernández & Andrés Monzón, 2021. "Environmental Effects of Eco-Driving on Courier Delivery," Sustainability, MDPI, vol. 13(3), pages 1-21, January.
    6. Maurici Ruiz-Pérez & Joana Maria Seguí-Pons, 2020. "Transport Mode Choice for Residents in a Tourist Destination: The Long Road to Sustainability (the Case of Mallorca, Spain)," Sustainability, MDPI, vol. 12(22), pages 1-31, November.
    7. Marek Fertsch & Adrianna Tobola, 2021. "Intelligent Transport Solutions of Logistics 4.0 in the Context of Changes in Driving Style: A Systematic Literature Review," European Research Studies Journal, European Research Studies Journal, vol. 0(2B), pages 850-859.
    8. Elżbieta Szymańska & Eugenia Panfiluk & Halina Kiryluk, 2021. "Innovative Solutions for the Development of Sustainable Transport and Improvement of the Tourist Accessibility of Peripheral Areas: The Case of the Białowieża Forest Region," Sustainability, MDPI, vol. 13(4), pages 1-23, February.
    9. Wen, Xiao & Ranjbari, Andisheh & Qi, Fan & Clewlow, Regina R. & MacKenzie, Don, 2021. "Challenges in credibly estimating the travel demand effects of mobility services," Transport Policy, Elsevier, vol. 103(C), pages 224-235.
    10. Andrei Boar & Ramon Bastida & Frederic Marimon, 2020. "A Systematic Literature Review. Relationships between the Sharing Economy, Sustainability and Sustainable Development Goals," Sustainability, MDPI, vol. 12(17), pages 1-14, August.
    11. Tom Storme & Corneel Casier & Hossein Azadi & Frank Witlox, 2021. "Impact Assessments of New Mobility Services: A Critical Review," Sustainability, MDPI, vol. 13(6), pages 1-20, March.
    12. Loa, Patrick & Hossain, Sanjana & Liu, Yicong & Nurul Habib, Khandker, 2022. "How has the COVID-19 pandemic affected the use of ride-sourcing services? An empirical evidence-based investigation for the Greater Toronto Area," Transportation Research Part A: Policy and Practice, Elsevier, vol. 155(C), pages 46-62.
    13. Gillian Harrison & Astrid Gühnemann & Simon Shepherd, 2020. "The Business Case for a Journey Planning and Ticketing App—Comparison between a Simulation Analysis and Real-World Data," Sustainability, MDPI, vol. 12(10), pages 1-21, May.
    14. Fonseca Morello, Thiago, 2023. "Hospitalization due to fire-induced pollution in the Brazilian Amazon: A causal inference analysis with an assessment of policy trade-offs," World Development, Elsevier, vol. 161(C).
    15. Marco Mazzarino & Lucio Rubini, 2019. "Smart Urban Planning: Evaluating Urban Logistics Performance of Innovative Solutions and Sustainable Policies in the Venice Lagoon—the Results of a Case Study," Sustainability, MDPI, vol. 11(17), pages 1-27, August.
    16. Suharto* & Andriyansah, 2018. "Customer Loyalty Measurement Using Burnout and Confidence with Organizational Citizenship Behavior as Antecedent Variables," The Journal of Social Sciences Research, Academic Research Publishing Group, pages 727-735:5.
    17. Wells, Peter & Wang, Xiaobei & Wang, Liqiao & Liu, Haokun & Orsato, Renato, 2020. "More friends than foes? The impact of automobility-as-a-service on the incumbent automotive industry," Technological Forecasting and Social Change, Elsevier, vol. 154(C).
    18. Erling Holden & Geoffrey Gilpin & David Banister, 2019. "Sustainable Mobility at Thirty," Sustainability, MDPI, vol. 11(7), pages 1-14, April.
    19. Triluck Kusalaphirom & Thaned Satiennam & Wichuda Satiennam & Atthapol Seedam, 2022. "Development of a Real-World Eco-Driving Cycle for Motorcycles," Sustainability, MDPI, vol. 14(10), pages 1-14, May.
    20. Kathleen Cohen, 2019. "Human Behavior and New Mobility Trends in the United States, Europe, and China," Working Papers 2019.24, Fondazione Eni Enrico Mattei.
    21. Margarita Martínez-Díaz & Francesc Soriguera & Ignacio Pérez, 2018. "Technology: A Necessary but Not Sufficient Condition for Future Personal Mobility," Sustainability, MDPI, vol. 10(11), pages 1-24, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:12:y:2020:i:24:p:10579-:d:463988. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.