On the Benefits of Providing Timely Information in Ticket Queues with Balking and Calling Times
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Cited by:
- Hanukov, Gabi, 2022. "Improving efficiency of service systems by performing a part of the service without the customer's presence," European Journal of Operational Research, Elsevier, vol. 302(2), pages 606-620.
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Keywords
queueing theory; ticket queue; value of information;All these keywords.
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