IDEAS home Printed from https://ideas.repec.org/a/gam/jjrfmx/v17y2024i3p106-d1352038.html
   My bibliography  Save this article

Did Emotional Intelligence Traits Mitigate COVID-19 Uncertainty Effects on Financial Institutions’ Board Decision-Making Process?

Author

Listed:
  • Jessica Hall

    (AustralianSuper, GPO Box 1901, Melbourne 3001, Australia)

  • Gregory Jones

    (School of Business, University of Southern Queensland, Toowoomba 4352, Australia)

  • Claire Beattie

    (School of Business, University of Southern Queensland, Toowoomba 4352, Australia
    Department of Financial and Business Systems, Lincoln University, Selwyn, Canterbury 7647, New Zealand)

  • John Sands

    (School of Business, University of Southern Queensland, Toowoomba 4352, Australia)

Abstract

This study uses a qualitative research mixed methods design to explore the Coronavirus pandemic’s uncertainty effect on mature board governance practices and a board decision processes framework within 16 large Australian financial services entities. Findings provide support for two effects. Firstly, the Coronavirus pandemic had led to a hesitation effect on the board members on-going journey of developing a conscious sense of ‘self’ and awareness. Secondly, the skills and diversity of personalities of directors comprising the board has a positive impact on the effectiveness and success of strategic decisions. The ongoing ambiguity impact of the Coronavirus pandemic on effective board decision-making processes was investigated. The board members expressed confidence in the Australian financial services sector’s ability to overcome the global Coronavirus pandemic’s temporary uncertainty impact on board decision processes frameworks. Future research may extend the focus to senior executives’ or owners’ EI personality traits to investigate the relationship between such individual’s or teams’ traits and ongoing effective board decision-making processes during uncertainty in either developing or developed countries or a cross-cultural study.

Suggested Citation

  • Jessica Hall & Gregory Jones & Claire Beattie & John Sands, 2024. "Did Emotional Intelligence Traits Mitigate COVID-19 Uncertainty Effects on Financial Institutions’ Board Decision-Making Process?," JRFM, MDPI, vol. 17(3), pages 1-13, March.
    • Handle: RePEc:gam:jjrfmx:v:17:y:2024:i:3:p:106-:d:1352038
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1911-8074/17/3/106/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1911-8074/17/3/106/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Adams, Renée B. & Akyol, Ali C. & Verwijmeren, Patrick, 2018. "Director skill sets," Journal of Financial Economics, Elsevier, vol. 130(3), pages 641-662.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Monica Violeta Achim & Viorela-Ligia Văidean & Andrada-Ioana Sabău Popa & Lavinia-Ioana Safta, 2022. "The impact of corporate governance on the digitalization process: empirical evidence for the Romanian companies," Digital Finance, Springer, vol. 4(4), pages 313-340, December.
    2. Gopalan, Radhakrishnan & Gormley, Todd A. & Kalda, Ankit, 2021. "It’s not so bad: Director bankruptcy experience and corporate risk-taking," Journal of Financial Economics, Elsevier, vol. 142(1), pages 261-292.
    3. Audinga Baltrunaite & Egle Karmaziene, 2020. "Trainspotting: Board Appointments in Private Firms," Temi di discussione (Economic working papers) 1278, Bank of Italy, Economic Research and International Relations Area.
    4. B. Espen Eckbo & Knut Nygaard & Karin S. Thorburn, 2022. "Valuation Effects of Norway’s Board Gender-Quota Law Revisited," Management Science, INFORMS, vol. 68(6), pages 4112-4134, June.
    5. Giannetti, Mariassunta & Wang, Tracy Yue, 2020. "Public Attention to Gender Equality and the Demand for Female Directors," CEPR Discussion Papers 14503, C.E.P.R. Discussion Papers.
    6. Oliveira, Mauro & Zhang, Shage, 2022. "The trends and determinants of board gender and age diversities," Finance Research Letters, Elsevier, vol. 46(PA).
    7. Lee, Wei-Ming, 2020. "The determinants and effects of board committees," Journal of Corporate Finance, Elsevier, vol. 65(C).
    8. Roman Lanis & Grant Richardson & Brett Govendir & Gregory Pazmandy, 2021. "The effect of board of directors’ expertise and tax avoidance on corporate debt," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 61(3), pages 4475-4511, September.
    9. Nemmara K. Chidambaran & Yun Liu & Nagpurnanand Prabhala, 2022. "Director diversity and inclusion: At the table but in the game?," Financial Management, Financial Management Association International, vol. 51(1), pages 193-225, March.
    10. Eline Schoonjans & Hanna Hottenrott & Achim Buchwald, 2024. "Welcome on Board? Appointment Dynamics of Women as Directors," Journal of Business Ethics, Springer, vol. 192(3), pages 561-589, July.
    11. Katarzyna Burzynska & Gabriela Contreras, 2020. "Affirmative action programs and network benefits in the number of board positions," PLOS ONE, Public Library of Science, vol. 15(8), pages 1-26, August.
    12. Du, Shanzhong & Cao, June, 2023. "Non-family shareholder governance and green innovation of family firms: A socio-emotional wealth theory perspective," International Review of Financial Analysis, Elsevier, vol. 90(C).
    13. François Belot & Timothee Waxin, 2025. "Government awards to CEOs," Post-Print hal-04659614, HAL.
    14. Veerawin Korphaibool & Pongsapak Chindasombatcharoen & Pattanaporn Chatjuthamard & Pornsit Jiraporn & Sirimon Treepongkaruna, 2024. "Business sustainability under the influence of female directors toward the risk‐taking in innovation: Evidence from textual analysis," Business Strategy and the Environment, Wiley Blackwell, vol. 33(3), pages 1578-1591, March.
    15. Thomas Schmid & Daniel Urban, 2023. "Female Directors and Firm Value: New Evidence from Directors’ Deaths," Management Science, INFORMS, vol. 69(4), pages 2449-2473, April.
    16. Goergen, Marc & Limbach, Peter & Scholz-Daneshgari, Meik, 2020. "Firms' rationales for CEO duality: Evidence from a mandatory disclosure regulation," Journal of Corporate Finance, Elsevier, vol. 65(C).
    17. Eunice S. Khoo & Li Chen & Gary S. Monroe, 2023. "Shareholder election of CSR committee members and its effects on CSR performance," Journal of Business Finance & Accounting, Wiley Blackwell, vol. 50(3-4), pages 716-763, March.
    18. Shoham, Amir & Lee, Sang Mook & Khan, Zaheer & Tarba, Shlomo Y. & Ahammad, Mohammad Faisal, 2020. "The effect of board gender diversity on cross-listing," Journal of Corporate Finance, Elsevier, vol. 65(C).
    19. Emma L. Schultz & David T. Tan & Kathleen D. Walsh, 2010. "Endogeneity and the corporate governance - performance relation," Australian Journal of Management, Australian School of Business, vol. 35(2), pages 145-163, August.
    20. Bingxu Fang & Ole-Kristian Hope, 2021. "Analyst teams," Review of Accounting Studies, Springer, vol. 26(2), pages 425-467, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jjrfmx:v:17:y:2024:i:3:p:106-:d:1352038. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.