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Effects of Coworkers’ Helping Behavior on Employees’ Knowledge Sharing and Creativity: The Moderating Role of Interactional Justice

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  • Soojin Lee

    (College of Business Administration, Chonnam National University, Gwangju 61186, Korea)

  • Gukdo Byun

    (College of Business, Chungbuk National University, Cheongju 28644, Korea)

  • Suzi Kim

    (College of Business, Chungbuk National University, Cheongju 28644, Korea)

Abstract

Although it is important to examine how creative performance can be achieved by facilitating knowledge sharing activities among its members, few studies have examined these relationships. Therefore, this study analyzed the effects of coworkers’ helping behavior on knowledge sharing and creativity. It also attempted to demonstrate the moderating role of interactional justice as a situational variable that positively affects coworkers’ helping behavior. Using data from 200 full-time supervisor–subordinate dyads in a large public institution located in South Korea, we performed multiple regression analysis and the bootstrapping method to test our hypotheses. The results of this study presented that coworkers’ helping behavior encouraged individuals to share knowledge and increase their creative performance. Moreover, this study demonstrated that the positive effect of coworkers’ helping behavior on employees’ creativity through their knowledge sharing was stronger when interactional justice was high rather than low. Therefore, this research contributes to finding the critical factors that enable a company to gain a competitive advantage by providing the impact of coworkers’ helping behavior and supervisors’ interactional justice on knowledge sharing and creativity among employees.

Suggested Citation

  • Soojin Lee & Gukdo Byun & Suzi Kim, 2021. "Effects of Coworkers’ Helping Behavior on Employees’ Knowledge Sharing and Creativity: The Moderating Role of Interactional Justice," IJERPH, MDPI, vol. 18(24), pages 1-14, December.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:24:p:13302-:d:704642
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    References listed on IDEAS

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    1. Md. Hassan Jafri & Chimi Dem & Sonam Choden, 2016. "Emotional Intelligence and Employee Creativity: Moderating Role of Proactive Personality and Organizational Climate," Business Perspectives and Research, , vol. 4(1), pages 54-66, January.
    2. Sharon Watson & Kelly Hewett, 2006. "A Multi‐Theoretical Model of Knowledge Transfer in Organizations: Determinants of Knowledge Contribution and Knowledge Reuse," Journal of Management Studies, Wiley Blackwell, vol. 43(2), pages 141-173, March.
    3. Zixiang Ma & Lirong Long & Yong Zhang & Junwei Zhang & Catherine K. Lam, 2017. "Why do high-performance human resource practices matter for team creativity? The mediating role of collective efficacy and knowledge sharing," Asia Pacific Journal of Management, Springer, vol. 34(3), pages 565-586, September.
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    Cited by:

    1. Shinichi Yamaguchi & Hidetaka Oshima & Naho Kobayashi & Hiroaki Saso & Kotaro Iyanaga & Kazuhiro Ohashi & Yutaka Ogasawara, 2024. "Effect of intrasquad communication and atmosphere on team creativity," SN Business & Economics, Springer, vol. 4(3), pages 1-21, March.
    2. Ryeojin Jang & Won Seok Lee & Joonho Moon, 2023. "Determinants of Attitude and the Intention to Stay of Employees in Low-Cost Carriers: Using Justice Theory," Sustainability, MDPI, vol. 15(11), pages 1-13, May.
    3. Mingdan Han & Ran Li & Wenjing Wang & Zehou Sun & Jiaming Zhang & Haokun Han, 2022. "The Effect of Mutual Help Behavior on Employee Creativity—Based on the Recipient’s Perspective," Sustainability, MDPI, vol. 14(18), pages 1-22, September.

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