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Mobility as a service (MaaS) – Going somewhere or nowhere?

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  • Hensher, David A.
  • Mulley, Corinne
  • Nelson, John D.

Abstract

Noting the continuing lack of agreement as to how the concept of Mobility as a Service (MaaS) should be defined, this short topical issues paper offers an evaluation of the extent to which MaaS faces a very uncertain future. While MaaS remains a compelling concept, without evidence of MaaS contributing to sustainability goals, the multimodal future may be one of contactless deep linked customer-oriented Apps offering potential customer convenience but with no provision for bundling mobility services. The latter has been shown in the Sydney MaaS trial to be the source of positive societal outcomes such a reduced car use and emissions. A MaaS Champion with a proactive approach, led by government, seems essential for any future positive outcomes.

Suggested Citation

  • Hensher, David A. & Mulley, Corinne & Nelson, John D., 2021. "Mobility as a service (MaaS) – Going somewhere or nowhere?," Transport Policy, Elsevier, vol. 111(C), pages 153-156.
    • Handle: RePEc:eee:trapol:v:111:y:2021:i:c:p:153-156
    DOI: 10.1016/j.tranpol.2021.07.021
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    References listed on IDEAS

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    1. Hensher, David A. & Ho, Chinh Q. & Reck, Daniel J., 2021. "Mobility as a service and private car use: Evidence from the Sydney MaaS trial," Transportation Research Part A: Policy and Practice, Elsevier, vol. 145(C), pages 17-33.
    2. David A. Hensher, 2020. "Electric cars – they may in time increase car use without effective road pricing reform and risk lifecycle carbon emission increases," Transport Reviews, Taylor & Francis Journals, vol. 40(3), pages 265-266, May.
    3. repec:cdl:itsrrp:qt5030f0cd is not listed on IDEAS
    4. David A. Hensher, 2020. "What might Covid-19 mean for mobility as a service (MaaS)?," Transport Reviews, Taylor & Francis Journals, vol. 40(5), pages 551-556, July.
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