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Identifying attributes of public transport services for urban tourists: A data-mining method

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  • Ram, Yael
  • Gal-Tzur, Ayelet
  • Rechavi, Amit

Abstract

The current work focuses on Quality of Service (QoS) of Public Transport (PT) attributes in urban tourist destinations. In particular, we aim to reveal which attributes are most significant for tourists prior to their arrival at their destination, as reflected in questions posted in TripAdvisor Question and Answer forums, a widely used social media platform.

Suggested Citation

  • Ram, Yael & Gal-Tzur, Ayelet & Rechavi, Amit, 2021. "Identifying attributes of public transport services for urban tourists: A data-mining method," Journal of Transport Geography, Elsevier, vol. 93(C).
    • Handle: RePEc:eee:jotrge:v:93:y:2021:i:c:s0966692321001228
    DOI: 10.1016/j.jtrangeo.2021.103069
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    References listed on IDEAS

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