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Inter-organizational systems use and supply chain performance: Mediating role of supply chain management capabilities

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  • Asamoah, D.
  • Agyei-Owusu, B.
  • Andoh-Baidoo, F.K.
  • Ayaburi, E.

Abstract

Inter-organizational Systems (IOS) are network-enabled information systems that extend boundaries of an organization. There is a growing interest among researchers and practitioners to understand how the use of IOS enhances firm performance. In this study, we examine how IOS use impacts an organization’s supply chain management (SCM) capabilities and supply chain performance. Drawing on the resource-based view theory, we examine two mechanisms that are essential for enhanced supply chain performance: (a) efficient IOS external utilization regarding its networked partners and (b) the maximization of IOS organizational management capabilities in supply chain management. Using data from 193 respondents from various manufacturers and distributors of fast-moving consumer goods, we confirm all the hypotheses posited in the research model. The results demonstrate the dual effect of IOS use in improving operational supply chain performance, SCM capabilities, and the mediating role of SCM capabilities. We discuss contributions of the study to research and practice.

Suggested Citation

  • Asamoah, D. & Agyei-Owusu, B. & Andoh-Baidoo, F.K. & Ayaburi, E., 2021. "Inter-organizational systems use and supply chain performance: Mediating role of supply chain management capabilities," International Journal of Information Management, Elsevier, vol. 58(C).
    • Handle: RePEc:eee:ininma:v:58:y:2021:i:c:s0268401219316974
    DOI: 10.1016/j.ijinfomgt.2020.102195
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    Cited by:

    1. Peng, Hui & Lu, Yaobin & Gupta, Sumeet, 2023. "Promoting value emergence through digital platform ecosystems: Perspectives on resource integration in China," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    2. Fei Jiang & Filzah Md Isa & Sin Pei Ng & Mariam Bhatti, 2023. "The Impact of Supply Chain Integration to Supply Chain Responsiveness in Chinese Electronics Manufacturing Companies," SAGE Open, , vol. 13(4), pages 21582440231, December.
    3. Rebecca Stekelorum & Shivam Gupta & Issam Laguir & Sameer Kumar & Subodha Kumar, 2022. "Pouring cement down one of your oil wells: Relationship between the supply chain disruption orientation and performance," Production and Operations Management, Production and Operations Management Society, vol. 31(5), pages 2084-2106, May.
    4. Xu Lijuan & Zhang Mengze & Abdullayeva Irada, 2022. "Improving the Supply Chain Management," Foundations of Management, Sciendo, vol. 14(1), pages 127-142, January.
    5. Kirti Nayal & Shashank Kumar & Rakesh D. Raut & Maciel M. Queiroz & Pragati Priyadarshinee & Balkrishna E. Narkhede, 2022. "Supply chain firm performance in circular economy and digital era to achieve sustainable development goals," Business Strategy and the Environment, Wiley Blackwell, vol. 31(3), pages 1058-1073, March.

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