IDEAS home Printed from https://ideas.repec.org/a/eee/ininma/v35y2015i6p662-671.html
   My bibliography  Save this article

On the relevance of reports—Integrating an automated archiving component into a business intelligence system

Author

Listed:
  • Schulz, Michael
  • Winter, Patrick
  • Choi, Sang-Kyu Thomas

Abstract

In the last years, the scope of business intelligence (BI) systems has been extended from strategic to operational decision support (operational BI). This has led to an increase in the number of information needs and, at the same time, to a decrease in the “efficiency” of reports in terms of how many information needs they address. As a consequence, the number of reports has exploded. This slows down knowledge workers’ manual or automated search for information, resulting in high search costs to companies. However, it can be observed that in many cases only a small subset of all reports is (still) relevant to knowledge workers. The remainder is an unnecessary burden that could be sorted out without obstructing the access to information that still is needed. In this paper, we develop a framework to identify such reports and archive them automatically. The relevance of reports is concluded from users’ information retrieval behavior as recorded in the log files of the BI system, particularly of its search component. We evaluate the proposed framework through a simulation study. The results indicate that the integration of an automated archiving component into a BI system can significantly reduce search effort and, hence, search costs.

Suggested Citation

  • Schulz, Michael & Winter, Patrick & Choi, Sang-Kyu Thomas, 2015. "On the relevance of reports—Integrating an automated archiving component into a business intelligence system," International Journal of Information Management, Elsevier, vol. 35(6), pages 662-671.
    • Handle: RePEc:eee:ininma:v:35:y:2015:i:6:p:662-671
    DOI: 10.1016/j.ijinfomgt.2015.07.005
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0268401215000675
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.ijinfomgt.2015.07.005?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Barbara Wixom & Hugh Watson, 2010. "The BI-Based Organization," International Journal of Business Intelligence Research (IJBIR), IGI Global, vol. 1(1), pages 13-28, January.
    2. Pia Borlund, 2003. "The concept of relevance in IR," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 54(10), pages 913-925, August.
    3. Chewning, Eugene Jr & Harrell, Adrian M., 1990. "The effect of information load on decision makers' cue utilization levels and decision quality in a financial distress decision task," Accounting, Organizations and Society, Elsevier, vol. 15(6), pages 527-542.
    4. Martine R. Haas & Morten T. Hansen, 2007. "Different knowledge, different benefits: toward a productivity perspective on knowledge sharing in organizations," Strategic Management Journal, Wiley Blackwell, vol. 28(11), pages 1133-1153, November.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Jens Passlick & Lukas Grützner & Michael Schulz & Michael H. Breitner, 2023. "Self-service business intelligence and analytics application scenarios: A taxonomy for differentiation," Information Systems and e-Business Management, Springer, vol. 21(1), pages 159-191, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ian Ruthven, 2021. "Resonance and the experience of relevance," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 72(5), pages 554-569, May.
    2. Stocks, Morris H. & Harrell, Adrian, 1995. "The impact of an increase in accounting information level on the judgment quality of individuals and groups," Accounting, Organizations and Society, Elsevier, vol. 20(7-8), pages 685-700.
    3. William G. Heninger & Alan R. Dennis & Kelly McNamara Hilmer, 2006. "Research Note: Individual Cognition and Dual-Task Interference in Group Support Systems," Information Systems Research, INFORMS, vol. 17(4), pages 415-424, December.
    4. Tianchang Ni & Runping Zhu & Richard Krever, 2023. "Responses to News Overload in a Non-Partisan Environment: News Avoidance in China," SAGE Open, , vol. 13(3), pages 21582440231, July.
    5. Tomi Rajala, 2019. "Mind the Information Expectation Gap," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 10(1), pages 104-125, March.
    6. Alison Wood Brooks & Francesca Gino & Maurice E. Schweitzer, 2015. "Smart People Ask for (My) Advice: Seeking Advice Boosts Perceptions of Competence," Management Science, INFORMS, vol. 61(6), pages 1421-1435, June.
    7. Muhammad Ali Butt & Faisal Nawaz & Saddam Hussain & Maria José Sousa & Minhong Wang & Muhammad Saleem Sumbal & Muhammad Shujahat, 2019. "Individual knowledge management engagement, knowledge-worker productivity, and innovation performance in knowledge-based organizations: the implications for knowledge processes and knowledge-based sys," Computational and Mathematical Organization Theory, Springer, vol. 25(3), pages 336-356, September.
    8. Yang Liu & Moses Olabhele Esangbedo & Sijun Bai, 2019. "Adaptability of Inter-Organizational Information Systems Based on Organizational Identity: Some Factors of Partnership for the Goals," Sustainability, MDPI, vol. 11(5), pages 1-20, March.
    9. Damien Dietsch & Rim Khemiri, 2018. "Impact Of The Use Of Knowledge Obtained Through Informal Exchanges On The Performance Of Innovation Projects: For The Enrichment Of Inbound Open Innovation Practices," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(06), pages 1-35, August.
    10. Ružić Erik & Benazić Dragan, 2021. "The Impact of Internal Knowledge Sharing on Sales Department’s Innovativeness and New Product Commercialization," Organizacija, Sciendo, vol. 54(2), pages 147-160, May.
    11. Pattravadee Ploykitikoon & Charles M. Weber, 2019. "Knowledge Pathways and Performance: An Empirical Study of the National Laboratories in a Technology Latecomer Country," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(03), pages 1-37, May.
    12. Lee, Cheng-Yu & Wang, Ming-Chao & Huang, Yen-Chih, 2015. "The double-edged sword of technological diversity in R&D alliances: Network position and learning speed as moderators," European Management Journal, Elsevier, vol. 33(6), pages 450-461.
    13. Peter Gordon Roetzel, 2019. "Information overload in the information age: a review of the literature from business administration, business psychology, and related disciplines with a bibliometric approach and framework developmen," Business Research, Springer;German Academic Association for Business Research, vol. 12(2), pages 479-522, December.
    14. Arzu Coltekin & Tumasch Reichenbacher, 2011. "High Quality Geographic Services and Bandwidth Limitations," Future Internet, MDPI, vol. 3(4), pages 1-18, December.
    15. Ma, Danni & Fee, Anthony & Grabowski, Simone & Scerri, Moira, 2022. "Dual Organizational Identification in Multinational Enterprises and Interpersonal Horizontal Knowledge Sharing: A Conceptual Model," Journal of International Management, Elsevier, vol. 28(1).
    16. Gülru F. Özkan-Seely & Cheryl Gaimon & Stylianos Kavadias, 2015. "Dynamic Knowledge Transfer and Knowledge Development for Product and Process Design Teams," Manufacturing & Service Operations Management, INFORMS, vol. 17(2), pages 177-190, May.
    17. Brooks, Patti & El-Gayar, Omar & Sarnikar, Surendra, 2015. "A framework for developing a domain specific business intelligence maturity model: Application to healthcare," International Journal of Information Management, Elsevier, vol. 35(3), pages 337-345.
    18. Järvenpää, Marko & Hoque, Zahirul & Mättö, Toni & Rautiainen, Antti, 2023. "Controllers’ role in managerial sensemaking and information trust building in a business intelligence environment," International Journal of Accounting Information Systems, Elsevier, vol. 50(C).
    19. Seba, Ibrahim & Rowley, Jennifer & Lambert, Sian, 2012. "Factors affecting attitudes and intentions towards knowledge sharing in the Dubai Police Force," International Journal of Information Management, Elsevier, vol. 32(4), pages 372-380.
    20. Yuan Jin & Ho Cheung Brian Lee & Sulin Ba & Jan Stallaert, 2021. "Winning by Learning? Effect of Knowledge Sharing in Crowdsourcing Contests," Information Systems Research, INFORMS, vol. 32(3), pages 836-859, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:ininma:v:35:y:2015:i:6:p:662-671. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/international-journal-of-information-management .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.