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The impact of human resource management on organisational performance: Theory and research


  • Hiltrop, Jean-Marie


This article by Jean-Marie Hiltrop, considers some of the models which have studied the link between HRM and organisational performance. As yet, there is little real evidence, but it is growing and indicates that corporate HRM policies and practices - including 'best' practices - are associated with high (financial) performance, and can encourage employee behaviour and attitudes towards strengthening the competitive strategy of an organisation. But such 'best' practices can vary widely and even contradict each other. Questions are raised in the article about these 'best' practices. The first part of the article looks at the relevant theoretical models, and the second part reviews the findings of recent empirical studies which have evaluated the effects of distinctive HR practices on organisational outcomes.

Suggested Citation

  • Hiltrop, Jean-Marie, 1996. "The impact of human resource management on organisational performance: Theory and research," European Management Journal, Elsevier, vol. 14(6), pages 628-637, December.
  • Handle: RePEc:eee:eurman:v:14:y:1996:i:6:p:628-637

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    References listed on IDEAS

    1. Eric von Hippel, 1994. ""Sticky Information" and the Locus of Problem Solving: Implications for Innovation," Management Science, INFORMS, vol. 40(4), pages 429-439, April.
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    1. repec:spr:qualqt:v:52:y:2018:i:1:d:10.1007_s11135-017-0478-7 is not listed on IDEAS
    2. Hazril Izwar IBRAHIM & Khairul Anuar Mohammad SHAH, 2013. "Effects of Organizational Characteristics Factors on the Implementation of Strategic Human Resource Practices: Evidence from Malaysian Manufacturing Firms," Economia. Seria Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 16(1), pages 5-24, June.
    3. Ana-Maria BERCU, 2012. "The impact of human resource management practices on SMEs performance in Romania," Anale. Seria Stiinte Economice. Timisoara, Faculty of Economics, Tibiscus University in Timisoara, vol. 0, pages 376-383, May.
    4. Oana Apostol & Salme Näsi, 2014. "Firm–Employee Relationships from a Social Responsibility Perspective: Developments from Communist Thinking to Market Ideology in Romania. A Mass Media Story," Journal of Business Ethics, Springer, vol. 119(3), pages 301-315, February.

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