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Similarities and differences between mental health and health care evaluation studies assessing consumer satisfaction

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  • Lebow, Jay L.

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  • Lebow, Jay L., 1983. "Similarities and differences between mental health and health care evaluation studies assessing consumer satisfaction," Evaluation and Program Planning, Elsevier, vol. 6(3-4), pages 237-245, January.
    • Handle: RePEc:eee:epplan:v:6:y:1983:i:3-4:p:237-245
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    Cited by:

    1. Prof. Dr. Klaus Bendel & Prof. Dr. Wenzel Matiaske & Prof. Dr. Florian Schramm, 2000. "'Kundenzufriedenheit' bei ambulanten Pflegedienstleistern. Bestandsaufnahme und Vorschläge für ein stresstheoretisch fundiertes Messinstrument," Report 003, Werkstatt für Organisations- und Personalforschung.
    2. Benjamin Vicente & Mabel Vielma & F. Alec Jenner & Roberto Mezzina & Iannis Lliapas, 1993. "Users' Satisfaction with Mental Health Services," International Journal of Social Psychiatry, , vol. 39(2), pages 121-130, June.
    3. Robert Letendre, 1997. "The Everyday Experience of Psychiatric the Users' Viewpoint," International Journal of Social Psychiatry, , vol. 43(4), pages 285-297, December.
    4. Negron-Velazquez, Gisela & Alegria, Margarita & Vera, Mildred & Freeman, Daniel H., 1998. "Testing the service satisfaction scale in Puerto Rico," Evaluation and Program Planning, Elsevier, vol. 21(1), pages 81-92, February.

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