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Conveying gendered power through bureaucratic websites: A symbolic analysis of mediated child welfare culture

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  • Douin, Trisha A.
  • Moore, Christa J.

Abstract

Child welfare organizations work directly with families to intervene in response to community concerns about child abuse and neglect. Other aspects of their services are symbolically conveyed through online presence. This paper explores the mediated culture of state-operated child protective services agencies with a focus on bureaucracy and gendered power. Our findings reveal alignment between mediated cultures that signify rigid, penalty-oriented bureaucratic cultures and those states with the highest substantiated rates of child maltreatment. Similarly, this content analysis indicated alignment between more family-oriented collaborative bureaucratic cultures of online websites for states with the lowest rates of substantiated child maltreatment.

Suggested Citation

  • Douin, Trisha A. & Moore, Christa J., 2024. "Conveying gendered power through bureaucratic websites: A symbolic analysis of mediated child welfare culture," Children and Youth Services Review, Elsevier, vol. 159(C).
    • Handle: RePEc:eee:cysrev:v:159:y:2024:i:c:s0190740924000847
    DOI: 10.1016/j.childyouth.2024.107512
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