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Key variations in organizational culture and leadership influence: A comparison between three children’s mental health and child welfare agencies

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  • Vito, Rosemary

Abstract

The purpose of this article is to present qualitative research results from a multiple case study on variations in organizational culture and leadership influence between three children’s mental health and child welfare agencies in Ontario, Canada. Organizational culture is central to organizational effectiveness and performance given the government context of increasing accountability and efficiency, and leaders are key players in establishing the culture within their agencies. The results indicate significant variations between the agencies regarding: mission, vision, values; organizational structure; trust and safety; communication and sharing information; staff recognition and wellness; performance management and discipline. Contributing internal and external pressures are noted as contextual influences. Practice implications for leaders in children’s service organizations are highlighted: living mission, vision, values in practice; creating flexible organizational structures; cultivating trust and safety; sharing information and open communication; meaningful staff recognition and wellness activities; and strength-based, consistent performance evaluation.

Suggested Citation

  • Vito, Rosemary, 2020. "Key variations in organizational culture and leadership influence: A comparison between three children’s mental health and child welfare agencies," Children and Youth Services Review, Elsevier, vol. 108(C).
    • Handle: RePEc:eee:cysrev:v:108:y:2020:i:c:s0190740919307820
    DOI: 10.1016/j.childyouth.2019.104600
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    References listed on IDEAS

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    1. McBeath, Bowen & Collins-Camargo, Crystal & Chuang, Emmeline & Wells, Rebecca & Bunger, Alicia C. & Jolles, Mónica Pérez, 2014. "New directions for research on the organizational and institutional context of child welfare agencies: Introduction to the symposium on “The Organizational and Managerial Context of Private Child Welf," Children and Youth Services Review, Elsevier, vol. 38(C), pages 83-92.
    2. Zeitlin, Wendy & Augsberger, Astraea & Auerbach, Charles & McGowan, Brenda, 2014. "A mixed-methods study of the impact of organizational culture on workforce retention in child welfare," Children and Youth Services Review, Elsevier, vol. 38(C), pages 36-43.
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    Cited by:

    1. Ressang-Wildschut, Janet & Oldenhof, Lieke & Leistikow, Ian, 2023. "Can leadership make the difference? A scoping review of leadership and its effects in child and youth care," Children and Youth Services Review, Elsevier, vol. 150(C).
    2. repec:zib:zbmbmj:v:1:y:2022:i:2:p:53-58 is not listed on IDEAS
    3. Perez Jolles, Monica & McBeath, Bowen & Collins-Camargo, Crystal & Chuang, Emmeline, 2022. "Organizational complexity within private child welfare agencies in the United States and impact on agency performance outlook," Children and Youth Services Review, Elsevier, vol. 143(C).

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