IDEAS home Printed from https://ideas.repec.org/a/eco/journ3/2016-01-22.html
   My bibliography  Save this article

Interrelationship of Incivility, Cynicism and Turnover Intention

Author

Listed:
  • Tahira Nazir

    (Faculty of Management, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru, Johor, Malaysia, Department of Management Sciences, COMSATS Institute of Information Technology, Wah Cantt, Pakistan)

  • Ungku Norulkamar Bt. Ungku Ahmed

    (Faculty of Management, Universiti Teknologi Malaysia, 81310 UTM Johor Bahru, Johor, Malaysia)

Abstract

Workplace incivility being a deviant behavior is acknowledged by its low intensity, moreover its tendency to implicate detrimental conducts; given the broader spectrum of mistreatment. Subjected study was intended to observe the impact of workplace incivility in association to the mediatory role of cynicism over the subsequent turnover intents of nurses in selected healthcare settings of Pakistan. The survey conducted on 395 nurses depicted a positive correlation of workplace incivility towards the progression of cynical attitudes and turnover intents in the subjected profession. The study further signifies the impact of cynicism as a mediator, over the intentions of an individual to quit the employing healthcare setting. The multiple regression tests carry out in hierarchical manner, on the selected variables signified the impact of workplace incivility over the cynicism and turnover intention at respective variances of (R2 = 0.061) and (R2 = 0.050). In comparison to which cynicism exclusively poses a substantial variance of (R2 = 0.156) over the intents to leave. While considering workplace incivility as instigator and cynicism in capacity of a mediator, a cumulative variance of (R2 = 0.182) was observed in relation to an individual quitting the job. Moreover, both of the variables are significant predictors to their resultant variable (P

Suggested Citation

  • Tahira Nazir & Ungku Norulkamar Bt. Ungku Ahmed, 2016. "Interrelationship of Incivility, Cynicism and Turnover Intention," International Review of Management and Marketing, Econjournals, vol. 6(1), pages 146-154.
    • Handle: RePEc:eco:journ3:2016-01-22
    as

    Download full text from publisher

    File URL: http://www.econjournals.com/index.php/irmm/article/download/1797/pdf
    Download Restriction: no
    File URL: http://www.econjournals.com/index.php/irmm/article/view/1797/pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Lorde, Troy & Greenidge, Dion & Devonish, Dwayne, 2011. "Local residents’ perceptions of the impacts of the ICC Cricket World Cup 2007 on Barbados: Comparisons of pre- and post-games," Tourism Management, Elsevier, vol. 32(2), pages 349-356.
    2. Prayag, Girish & Hosany, Sameer & Nunkoo, Robin & Alders, Taila, 2013. "London residents' support for the 2012 Olympic Games: The mediating effect of overall attitude," Tourism Management, Elsevier, vol. 36(C), pages 629-640.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Yolal, Medet & Gursoy, Dogan & Uysal, Muzaffer & Kim, Hyelin (Lina) & Karacaoğlu, Sıla, 2016. "Impacts of festivals and events on residents’ well-being," Annals of Tourism Research, Elsevier, vol. 61(C), pages 1-18.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Changwook Kim & Kyriaki Kaplanidou, 2019. "The Effect of Sport Involvement on Support for Mega Sport Events: Why Does It Matter," Sustainability, MDPI, vol. 11(20), pages 1-16, October.
    2. Marijke Taks & Daichi Oshimi & Nola Agha, 2020. "Other- versus Self-Referenced Social Impacts of Events: Validating a New Scale," Sustainability, MDPI, vol. 12(24), pages 1-22, December.
    3. Chen, Fangying & Tian, Lichao, 2015. "Comparative study on residents' perceptions of follow-up impacts of the 2008 Olympics," Tourism Management, Elsevier, vol. 51(C), pages 263-281.
    4. Luis Alfonso Escudero Gómez, 2019. "Residents’ Opinions and Perceptions of Tourism Development in the Historic City of Toledo, Spain," Sustainability, MDPI, vol. 11(14), pages 1-24, July.
    5. Getz, Donald & Page, Stephen J., 2016. "Progress and prospects for event tourism research," Tourism Management, Elsevier, vol. 52(C), pages 593-631.
    6. José Miguel Vegara-Ferri & José María López-Gullón & Ricardo José Ibanez-Pérez & María Carboneros & Salvador Angosto, 2020. "Segmenting the Older Resident’s Perception of a Major Cycling Event," Sustainability, MDPI, vol. 12(10), pages 1-19, May.
    7. Hui Wang & Peng Ju & Honggang Xu & Donna Wong, 2019. "Are Grassroots Sports Events Good for Migrant Cities’ Sustainable Development? A Case Study of the Shenzhen 100 km Hikathon," Sustainability, MDPI, vol. 11(1), pages 1-16, January.
    8. Waranpong Boonsiritomachai & Chanchai Phonthanukitithaworn, 2019. "Residents’ Support for Sports Events Tourism Development in Beach City: The Role of Community’s Participation and Tourism Impacts," SAGE Open, , vol. 9(2), pages 21582440198, April.
    9. Ozan GULER & Gürkan AKDAĞ & Ali DALGIÇ & Sercan BENLİ & A. Celil ÇAKICI, 2015. "How Locals Regard Sport Events In Terms Of Tourism Development? A Research On Xvii Mediterranean Games In Mersin With In The Frame Of Altruistic Surplus Phenomenon," Revista de turism - studii si cercetari in turism / Journal of tourism - studies and research in tourism, "Stefan cel Mare" University of Suceava, Romania, Faculty of Economics and Public Administration - Economy, Business Administration and Tourism Department., vol. 20(20), pages 1-8, December.
    10. Marko Perić & Vanja Vitezić, 2019. "Socio-Economic Impacts of Event Failure: The Case of a Cancelled International Cycling Race," Sustainability, MDPI, vol. 11(18), pages 1-15, September.
    11. David Parra-Camacho & Mario Alguacil & Ferran Calabuig-Moreno, 2020. "Perception of the Fair Social Distribution of Benefits and Costs of a Sports Event: An Analysis of the Mediating Effect between Perceived Impacts and Future Intentions," Sustainability, MDPI, vol. 12(11), pages 1-17, May.
    12. Almeida-García, Fernando & Peláez-Fernández, María Ángeles & Balbuena-Vázquez, Antonia & Cortés-Macias, Rafael, 2016. "Residents' perceptions of tourism development in Benalmádena (Spain)," Tourism Management, Elsevier, vol. 54(C), pages 259-274.
    13. Juan Antonio Sánchez-Sáez & Francisco Segado Segado & Ferran Calabuig-Moreno & Ana Mª Gallardo Guerrero, 2020. "Measuring Residents’ Perceptions of Corporate Social Responsibility at Small- and Medium-Sized Sports Events," IJERPH, MDPI, vol. 17(23), pages 1-17, November.
    14. Brankov Jovana & Glavonjić Tamara Jojić & Pešić Ana Milanović & Petrović Marko D. & Tretiakova Tatiana N., 2019. "Residents’ Perceptions of Tourism Impact on Community in National Parks in Serbia," European Countryside, Sciendo, vol. 11(1), pages 124-142, March.
    15. María Ángeles Plaza-Mejía & Nuria Porras-Bueno & David Flores-Ruiz, 2020. "The Jungle of Support: What Do We Really Mean When We Say “Residents’ Support”?," Sustainability, MDPI, vol. 12(18), pages 1-27, September.
    16. Matheson, Catherine M. & Finkel, Rebecca, 2013. "Sex trafficking and the Vancouver Winter Olympic Games: Perceptions and preventative measures," Tourism Management, Elsevier, vol. 36(C), pages 613-628.
    17. José María Martín Martín & Jose Manuel Guaita Martínez & José Antonio Salinas Fernández, 2018. "An Analysis of the Factors behind the Citizen’s Attitude of Rejection towards Tourism in a Context of Overtourism and Economic Dependence on This Activity," Sustainability, MDPI, vol. 10(8), pages 1-18, August.
    18. Qing Yuan & HakJun Song & Nan Chen & Wenwen Shang, 2019. "Roles of Tourism Involvement and Place Attachment in Determining Residents’ Attitudes Toward Industrial Heritage Tourism in a Resource-Exhausted City in China," Sustainability, MDPI, vol. 11(19), pages 1-23, September.
    19. Hafeez Idowu Agbabiaka, 2022. "Osun Worshipers in Osogbo: An Analysis of the Factors Influencing Participations of the Osun Festival in Southwestern Nigeria," Journal of Tourismology, Istanbul University, Faculty of Economics, vol. 8(2), pages 281-299, December.
    20. Mombeuil, Claudel, 2018. "Interaction from tourism development in Port-au-Prince, Haiti," MPRA Paper 88204, University Library of Munich, Germany.

    More about this item

    Keywords

    Incivility; Cynicism; Turnover Intention; Retention; Nursing; Healthcare;
    All these keywords.

    JEL classification:

    • I00 - Health, Education, and Welfare - - General - - - General
    • I12 - Health, Education, and Welfare - - Health - - - Health Behavior
    • I31 - Health, Education, and Welfare - - Welfare, Well-Being, and Poverty - - - General Welfare, Well-Being

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eco:journ3:2016-01-22. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Ilhan Ozturk (email available below). General contact details of provider: http://www.econjournals.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.