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Factors Influencing Adoption of Knowledge Management Systems in India from a Micro, Small and Medium Enterprise’s Perspective

Author

Listed:
  • G. P. Girish

    (Department of Finance, IBS Hyderabad, ICFAI Foundation for Higher Education University, Hyderabad, Andhra Pradesh, India,)

  • Dennis Joseph

    (Department of Operations, IBS Hyderabad, ICFAI Foundation for Higher Education University, Hyderabad, Andhra Pradesh, India,)

  • Souvik Roy

    (Department of Marketing, IBS Hyderabad, ICFAI Foundation for Higher Education University, Hyderabad, Andhra Pradesh, India,)

  • G. Amar Raju

    (Department of Marketing, IBS Hyderabad, ICFAI Foundation for Higher Education University, Hyderabad, Andhra Pradesh, India.)

Abstract

This study focuses on investigating factors which influence successful espousal of knowledge management (KM) systems (KMS) in India from a micro, small and medium enterprise’s (MSME’s) viewpoint. MSME sector in India contributes about 7.5% of India’s gross domestic product accounting for about 38% of the manufacturing output and 40% of the exports of the country. The study reviews MSME sector in India, literature pertaining to emergent KMS and proposes a conceptual model having qualities of technology acceptance model, theory of reasoned action and social cognitive theory. The prelude findings of the study based on literature aids us in laying out factors influencing successful espousal of KMS in a developing country like India from a MSME’s viewpoint. Empirical inquiry of the developed model in future would have practical implication and will facilitate MSMEs (which are major contributors to improvement of the economy) in successful espousal of KMS and garner the latent benefits.

Suggested Citation

  • G. P. Girish & Dennis Joseph & Souvik Roy & G. Amar Raju, 2015. "Factors Influencing Adoption of Knowledge Management Systems in India from a Micro, Small and Medium Enterprise’s Perspective," International Review of Management and Marketing, Econjournals, vol. 5(3), pages 135-140.
    • Handle: RePEc:eco:journ3:2015-03-05
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    References listed on IDEAS

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    1. Kamla Ali Al-Busaidi & Lorne Olfman, 2005. "An Investigation of the Determinants of Knowledge Management Systems Success in Omani Organizations," Journal of Global Information Technology Management, Taylor & Francis Journals, vol. 8(3), pages 6-27, July.
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    Cited by:

    1. Jurgita Raudeliūnienė & Vida Davidavičienė & Artūras Jakubavičius, 2018. "Knowledge management process model," Post-Print hal-01773979, HAL.
    2. Andrés F. Ugalde Vásquez & David Naranjo-Gil, 2020. "Management Accounting Systems, Top Management Teams, and Sustainable Knowledge Acquisition: Effects on Performance," Sustainability, MDPI, vol. 12(5), pages 1-14, March.
    3. Jurgita Raudeliūnienė & Vida Davidavičienė & Artūras Jakubavičius, 2018. "Knowledge management process model," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 5(3), pages 542-554, March.

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    More about this item

    Keywords

    Micro; Small and Medium Enterprises; India; Knowledge Management Systems; Technology Acceptance Model; Theory of Reasoned Action; Social Cognitive Theory;
    All these keywords.

    JEL classification:

    • D80 - Microeconomics - - Information, Knowledge, and Uncertainty - - - General
    • D82 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Asymmetric and Private Information; Mechanism Design
    • L21 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Business Objectives of the Firm
    • L22 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Organization and Market Structure
    • L25 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Performance
    • O30 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - General

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