Modélisation d'entreprise et pratiques de management implicitement liées aux ERP: enjeux conceptuels et études de cas
The article underlines the implicit assumptions of the ERP tool and evaluates its implementation difficulties. The analysis founded on a crossing comparison of conceptual frameworks, is based on case studies results. Difficulties concern codification, keyboarding, and information sharing and updating, as well as the knowledge management. The strong coupling of the organization subsystems emphasizes on these constraints. The organizational system integrated by the ERP tool is especially sensitive to disruptions.