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La normalisation de la qualité et l'évolution de la relation de production

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  • Denis Segrestin

Abstract

[fre] Ce texte prend pour objet les normes ISO 9000 de gestion de la qualité, considérées comme l'expression d'un déplacement affectant les technologies de l'innovation industrielle. Il propose un cadre général de réflexion sur les rapports existant entre la mise en oeuvre des normes et l'évolution de la relation de production au sens large (rapports dans l'entreprise, rapports entre les entreprises). Les normes ISO sont considérées comme des « artefacts conventionnels » orientés vers la clarification de la coordination entre les acteurs. [eng] This article deals with the ISO 9000 norms of quality management seen as a movement affecting the technologies of industrial innovation. It suggests a general framework of the relations between norms in application and the evolution of inter- and intra- firm relationships. The ISO norms are considered as « conventional artefacts » aimed at clarifying the coordination between actors.

Suggested Citation

  • Denis Segrestin, 1996. "La normalisation de la qualité et l'évolution de la relation de production," Revue d'Économie Industrielle, Programme National Persée, vol. 75(1), pages 291-307.
    • Handle: RePEc:prs:recind:rei_0154-3229_1996_num_75_1_1621
    DOI: 10.3406/rei.1996.1621
    Note: DOI:10.3406/rei.1996.1621
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    Cited by:

    1. Maryse Salles & Raphaëlle Bour & Rémi Jardat, 2020. "Digital information systems: support or obstacle to democracy in organizations? [Systèmes d'information numériques : supports ou entraves à la démocratie dans les organisations ?]," Post-Print hal-02543729, HAL.
    2. Laurent Bironneau & Dominique Philippe Martin, 2002. "Modélisation d'entreprise et pratiques de management implicitement liées aux ERP: enjeux conceptuels et études de cas," Revue Finance Contrôle Stratégie, revues.org, vol. 5(4), pages 29-50, December.
    3. Eric Henry, 2000. "Quality management standardization in the French construction industry: singularities and internationalization prospects," Construction Management and Economics, Taylor & Francis Journals, vol. 18(6), pages 667-677, December.
    4. Arnaud Eve & Pierre-Antoine Sprimont, 2013. "Etude exploratoire sur la perception de la Etude exploratoire sur la perception de la norme de management de la qualité par les opérationnels, et son impact sur leur attitude au travail : le cas de l'," Post-Print hal-01574344, HAL.
    5. Nicourt, Christian & Cabaret, Jacques, 2014. "La disqualification sociale des éleveurs intégrés," Review of Agricultural and Environmental Studies - Revue d'Etudes en Agriculture et Environnement (RAEStud), Institut National de la Recherche Agronomique (INRA), vol. 95(2).

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