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e-Government as a Carrier of Context

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  • HEEKS, RICHARD

Abstract

e-Government is a global project of technology transfer taking designs from one context into a different context. Using examples of ‘e-transparency’ projects, this paper finds that the context of design inscribed into e-government systems in both explicit and implicit ways can produce a mismatch with the context in which it is deployed. This creates a contextual collision that can often lead to e-government failure. In other cases, there is some form of accommodation between the two contexts: users may appropriate inscribed elements to their own purposes or there may even be a reciprocating accommodation leading to a viable system. Factors that shape either failure or accommodation are identified, as are the networks of interests that determine the design inscription and deployment accommodation processes. Conclusions are drawn about policy on e-government project design and development of e-government capacities; and about the relevance of developing/transitional economy cases for the literature on the sociology of technology.

Suggested Citation

  • Heeks, Richard, 2005. "e-Government as a Carrier of Context," Journal of Public Policy, Cambridge University Press, vol. 25(1), pages 51-74, May.
  • Handle: RePEc:cup:jnlpup:v:25:y:2005:i:01:p:51-74_00
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    Cited by:

    1. Ciesielska, Magdalena & Rizun, Nina & Chabik, Jakub, 2022. "Assessment of E-government inclusion policies toward seniors: A framework and case study," Telecommunications Policy, Elsevier, vol. 46(7).
    2. Addo, Atta A., 2016. "Explaining 'irrationalities' of IT-enabled change in a developing country bureaucracy: the case of Ghana's Tradenet," LSE Research Online Documents on Economics 69471, London School of Economics and Political Science, LSE Library.
    3. Jiménez, Alfredo & Hanoteau, Julien & Barkemeyer, Ralf, 2022. "E-procurement and firm corruption to secure public contracts: The moderating role of governance institutions and supranational support," Journal of Business Research, Elsevier, vol. 149(C), pages 640-650.
    4. Palaco, Ileana & Park, Min Jae & Kim, Suk Kyoung & Rho, Jae Jeung, 2019. "Public–private partnerships for e-government in developing countries: An early stage assessment framework," Evaluation and Program Planning, Elsevier, vol. 72(C), pages 205-218.
    5. Reggi, Luigi & Gil-Garcia, J. Ramon, 2021. "Addressing territorial digital divides through ICT strategies: Are investment decisions consistent with local needs?," MPRA Paper 105003, University Library of Munich, Germany.
    6. Weerakkody, Vishanth & El-Haddadeh, Ramzi & Al-Sobhi, Faris & Shareef, Mahmud Akhter & Dwivedi, Yogesh K., 2013. "Examining the influence of intermediaries in facilitating e-government adoption: An empirical investigation," International Journal of Information Management, Elsevier, vol. 33(5), pages 716-725.

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