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Healthcare Sustainability: The Role of Artificial Intelligence Acceptance by Medical Staff

Author

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  • Chantal Ammi
  • Galina Kondrateva
  • Patricia Baudier

Abstract

Artificial Intelligence (AI) is applied to many activities, including healthcare. Based on two studies, this article aims to investigate the role of AI in healthcare sustainability by analyzing AI acceptance from the perspective of the United Theory of Acceptance and Use of Technology (UTAUT) and through the lens of the United Nations Sustainable Development Goals (SDGs), organized around three pillars: economy, environment and society. Our research uses a mixed method approach: a quantitative survey of medical staff and qualitative interviews with experts (AI and health). The findings confirm the importance of technology-trusting performance for AI solution acceptance, the impact of performance expectancy, habit and personal innovativeness on usage intention and the influence of technology anxiety. The qualitative study confirms that the societal, economic and ecological improvement-oriented SDGs are important in maintaining healthcare sustainability. Our results also shed light on the challenges faced when environmental goals lack a practical focus. JEL Codes: I12, J28, J81, M15, M54, O33

Suggested Citation

  • Chantal Ammi & Galina Kondrateva & Patricia Baudier, 2024. "Healthcare Sustainability: The Role of Artificial Intelligence Acceptance by Medical Staff," Journal of Innovation Economics, De Boeck Université, vol. 0(2), pages 53-86.
    • Handle: RePEc:cai:jiedbu:jie_pr1_0159
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    More about this item

    Keywords

    Healthcare; Artificial Intelligence; Sustainability; UTAUT; SDGs; Technology-trusting Performance;
    All these keywords.

    JEL classification:

    • I12 - Health, Education, and Welfare - - Health - - - Health Behavior
    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy
    • J81 - Labor and Demographic Economics - - Labor Standards - - - Working Conditions
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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