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The Relationship Between Quality Management, Strategic Control Systems and Financial Performance of Malaysia Local Government

Author

Listed:
  • Ilias Said

    (Universiti Sains Malaysia, Malaysia)

  • Abdelnaser Omran

    (Universiti Sains Malaysia, Malaysia)

  • Zulnaidi Yaacob

    (Universiti Sains Malaysia, Malaysia)

  • Zakaria Abas

    (Universiti Utara Malaysia, Malaysia)

Abstract

No abstract is available for this item.

Suggested Citation

  • Ilias Said & Abdelnaser Omran & Zulnaidi Yaacob & Zakaria Abas, 2009. "The Relationship Between Quality Management, Strategic Control Systems and Financial Performance of Malaysia Local Government," Annals - Economic and Administrative Series -, Faculty of Business and Administration, University of Bucharest, vol. 3(1), pages 23-40, December.
    • Handle: RePEc:but:anneas:v:3:y:2009:i:1:p:23-40
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    References listed on IDEAS

    as
    1. Thomas C. Powell, 1995. "Total quality management as competitive advantage: A review and empirical study," Strategic Management Journal, Wiley Blackwell, vol. 16(1), pages 15-37.
    2. J. H. Horovitz & R. A. Thietart, 1982. "Strategy, management design and firm performance," Strategic Management Journal, Wiley Blackwell, vol. 3(1), pages 67-76, January.
    3. Ittner, Christopher D. & Larcker, David F., 1997. "Quality strategy, strategic control systems, and organizational performance," Accounting, Organizations and Society, Elsevier, vol. 22(3-4), pages 293-314.
    4. Widener, Sally K., 2004. "An empirical investigation of the relation between the use of strategic human capital and the design of the management control system," Accounting, Organizations and Society, Elsevier, vol. 29(3-4), pages 377-399.
    5. Daniel, Shirley J. & Reitsperger, Wolf D., 1991. "Linking quality strategy with management control systems: Empirical evidence from Japanese industry," Accounting, Organizations and Society, Elsevier, vol. 16(7), pages 601-618.
    6. Chenhall, R. H. & Langfield-Smith, K., 1998. "The relationship between strategic priorities, management techniques and management accounting: an empirical investigation using a systems approach," Accounting, Organizations and Society, Elsevier, vol. 23(3), pages 243-264, April.
    7. repec:dau:papers:123456789/13447 is not listed on IDEAS
    8. F.J. Lloréns Montes & A.J. Verdú Jover, 2004. "Total quality management, institutional isomorphism and performance: the case of financial services," The Service Industries Journal, Taylor & Francis Journals, vol. 24(5), pages 103-119, September.
    9. Flamholtz, Eric G. & Das, T. K. & Tsui, Anne S., 1985. "Toward an integrative framework of organizational control," Accounting, Organizations and Society, Elsevier, vol. 10(1), pages 35-50, January.
    10. Otley, David T., 1980. "The contingency theory of management accounting: Achievement and prognosis," Accounting, Organizations and Society, Elsevier, vol. 5(4), pages 413-428, October.
    Full references (including those not matched with items on IDEAS)

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