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Strategy Development As A Social Process

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  • Colin Eden

Abstract

This article argues that the development of strategy in organizations will be more effective if it is seen as predominantly a social rather than analytical process. Using the notion of organizations as negotiated order, it is suggested that designed Group Decision Support Systems can play an important role in facilitating the negotiation of strategy. Six ‘support systems’are discussed, and the implication is that planners might see themselves as facilitators managing both ‘socially negotiated order’and ‘negotiated social order'.

Suggested Citation

  • Colin Eden, 1992. "Strategy Development As A Social Process," Journal of Management Studies, Wiley Blackwell, vol. 29(6), pages 799-812, November.
  • Handle: RePEc:bla:jomstd:v:29:y:1992:i:6:p:799-812
    DOI: 10.1111/j.1467-6486.1992.tb00690.x
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    Cited by:

    1. Chen, Wenshin & Bennett, David, 2013. "Gaining social values of wireless technology: An interpretive case study in the healthcare institutional context," International Journal of Information Management, Elsevier, vol. 33(5), pages 802-809.
    2. David C. Lane & Birgit Kopainsky & David C. Lane, 2017. "‘Behavioural System Dynamics’: A Very Tentative and Slightly Sceptical Map of the Territory," Systems Research and Behavioral Science, Wiley Blackwell, vol. 34(4), pages 414-423, July.
    3. Igor Pyrko & Colin Eden & Susan Howick, 2019. "Knowledge Acquisition Using Group Support Systems," Group Decision and Negotiation, Springer, vol. 28(2), pages 233-253, April.
    4. Roper, Angela & Hodari, Demian, 2015. "Strategy tools: Contextual factors impacting use and usefulness," Tourism Management, Elsevier, vol. 51(C), pages 1-12.
    5. Wright, George & Cairns, George & O'Brien, Frances A. & Goodwin, Paul, 2019. "Scenario analysis to support decision making in addressing wicked problems: Pitfalls and potential," European Journal of Operational Research, Elsevier, vol. 278(1), pages 3-19.
    6. Mackenzie, Adrian & Pidd, Michael & Rooksby, John & Sommerville, Ian & Warren, Ian & Westcombe, Mark, 2006. "Wisdom, decision support and paradigms of decision making," European Journal of Operational Research, Elsevier, vol. 170(1), pages 156-171, April.
    7. Zheng, Jurong & Bakker, Elmer & Knight, Louise & Gilhespy, Heather & Harland, Christine & Walker, Helen, 2006. "A strategic case for e-adoption in healthcare supply chains," International Journal of Information Management, Elsevier, vol. 26(4), pages 290-301.
    8. Dominik Aaken & Clemens Koob & Katja Rost & David Seidl, 2013. "Ausgestaltung und Erfolg von Strategieworkshops: eine empirische Analyse," Schmalenbach Journal of Business Research, Springer, vol. 65(6), pages 588-616, November.
    9. Burger, Katharina & White, Leroy & Yearworth, Mike, 2019. "Developing a smart operational research with hybrid practice theories," European Journal of Operational Research, Elsevier, vol. 277(3), pages 1137-1150.
    10. G Montibeller & L A Franco, 2011. "Raising the bar: strategic multi-criteria decision analysis," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 62(5), pages 855-867, May.
    11. Burt, George & Mackay, David & Mendibil, Kepa, 2021. "Overcoming multi-stakeholder fragmented narratives in land use, woodland and forestry policy: The role scenario planning and ‘dissociative jolts’," Technological Forecasting and Social Change, Elsevier, vol. 166(C).

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