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Perceived access, fear, and preventative behavior: Key relationships for positive outcomes during the COVID‐19 health crisis

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  • Richard J. Vann
  • Emily C. Tanner
  • Elvira Kizilova

Abstract

The Coronavirus (COVID‐19) pandemic reduced real and perceived access to healthcare services, exacerbating pandemic fear, and thus influencing consumers' adoption of preventative health behaviors. Extending the EHBM, results from two studies show that perceived access to health services and pandemic fear impact an individual's general and COVID‐preventative health behaviors. High perceived access reduces pandemic fear through its buffering effects on perceived health vulnerability and pandemic‐related health system concern, especially with telehealth usage during the pandemic. While pandemic fear motivates COVID‐19 vaccination, pandemic fear reduces personal preventative health behavior (e.g., healthy eating, exercising) and has little effect on personal COVID‐preventative behaviors (e.g., wearing a mask, social distancing) when individuals perceive high pandemic‐related control. Moreover, the fear‐behavior link does not hold for preventative health visits; instead, perceived access directly promotes preventative visits and screening. This research informs public health stakeholders' communication, education, and resource allocation during health crises like the COVID‐19 pandemic.

Suggested Citation

  • Richard J. Vann & Emily C. Tanner & Elvira Kizilova, 2022. "Perceived access, fear, and preventative behavior: Key relationships for positive outcomes during the COVID‐19 health crisis," Journal of Consumer Affairs, Wiley Blackwell, vol. 56(1), pages 141-157, March.
    • Handle: RePEc:bla:jconsa:v:56:y:2022:i:1:p:141-157
    DOI: 10.1111/joca.12439
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    Cited by:

    1. Elizabeth A. Minton, 2022. "Pandemics and consumers' mental well‐being," Journal of Consumer Affairs, Wiley Blackwell, vol. 56(1), pages 5-14, March.
    2. Seonwoo Kang & Jungsuk Kang, 2022. "Age Differences in Psychological Antecedents and Behavioral Consequences of Stigmatization Associated with COVID-19 among Koreans," IJERPH, MDPI, vol. 19(14), pages 1-15, July.
    3. Vijay Payal Bharti & Elizabeth T. Gratz & M. Paula Fitzgerald, 2022. "“You can't make me do it!” A model of consumer compliance," Journal of Consumer Affairs, Wiley Blackwell, vol. 56(1), pages 120-140, March.

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