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La Gouvernance Par L’Evaluation. Les Quasi‐Marches Dans Les Services A Domicile

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  • Laurent Fraisse
  • Stéphane Nassaut

Abstract

RESUME**: Cet article propose une étude du rôle croissant que joue l’évaluation dans la gouvernance des services à domicile en Europe. L’introduction de quasi‐marchés dans plusieurs pays européens va de pair avec un processus d’autonomisation de la fonction d’évaluation qui devient un véritable outil de régulation de la concurrence. Une analyse comparée des situations en Belgique, France et Royaume‐Uni, tant de la demande que de l’offre de services, met en évidence les tensions récurrentes dans les objectifs de l’évaluation (qualité des services, maîtrise des budgets sociaux, création d’emploi), la faible prise en compte de la qualité de l’emploi ainsi que les limites des dispositifs standardisés d’évaluation au regard de la rhétorique du libre choix de l’usager (consommateur).

Suggested Citation

  • Laurent Fraisse & Stéphane Nassaut, 2010. "La Gouvernance Par L’Evaluation. Les Quasi‐Marches Dans Les Services A Domicile," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 81(4), pages 537-558, December.
    • Handle: RePEc:bla:annpce:v:81:y:2010:i:4:p:537-558
    DOI: 10.1111/j.1467-8292.2010.00421.x
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    3. Laurent Fraisse & Vincent Lhuillier & Francesca Petrella, 2008. "L'accueil des jeunes enfants en Europe : vers des formes de gouvernance multilatérale et intégrée ?," Revue française de socio-Economie, La découverte, vol. 0(2), pages 141-160.
    4. repec:ces:ifodic:v:1:y:2003:i:1:p:14567833 is not listed on IDEAS
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    7. Laurent Gardin & Marthe Nyssens & Paolo Minguzzi, 2010. "Les Quasi‐Marches Dans L’Aide A Domicile: Une Mise En Perspective Europeenne," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 81(4), pages 509-536, December.
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