IDEAS home Printed from https://ideas.repec.org/a/bjz/ajisjr/2247.html
   My bibliography  Save this article

Organisational Structure as a Strategic Enabler of Commercial Bank Employees in Nigeria

Author

Listed:
  • Cosmas Anayochukwu Nwankwo
  • MacDonald Isaac Kanyangale
  • Solomon Uchechukwu Eze

Abstract

The structure is a critical part of organisation design which enhance or mar employee performance in an organisation. This study investigates the effect of organisational structure on employees' performance in selected commercial banks in Nigeria. The study adopted a positivistic research paradigm. One hundred ninety-two employees from three commercial banks, namely Access, Fidelity and Zenith banks in Anambra State, were selected using random sampling. Data collected from employees through a structured questionnaire were analysed using Analysis of Variance through the aid of SPSS version 26. The findings reveal that formalisation has a significant and positive effect on employees’ commitment at (F-value=2.233; p-value=0.022). The hierarchical layer in the banks has a significant and positive effect on employees’ efficiency at (F-value=0.726; p-value=0.015), while departmentalisation also has a significant and positive effect on employees’ service delivery at (F-value=2.142; p-value=0.016). Overall, this study concludes that organisational structure has a significant and positive effect on the performance of employees in commercial banks. Corporate strategists and human resource managers in commercial banks need to leverage organisational structure to enhance employees' commitment, efficiency, and performance and as a strategic enabler for improving the delivery of quality service internally to colleagues and externally to customers.

Suggested Citation

  • Cosmas Anayochukwu Nwankwo & MacDonald Isaac Kanyangale & Solomon Uchechukwu Eze, 2022. "Organisational Structure as a Strategic Enabler of Commercial Bank Employees in Nigeria," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 11, May.
    • Handle: RePEc:bjz:ajisjr:2247
    DOI: https://doi.org/10.36941/ajis-2022-0086
    as

    Download full text from publisher

    File URL: https://www.richtmann.org/journal/index.php/ajis/article/view/12922
    Download Restriction: no
    File URL: https://www.richtmann.org/journal/index.php/ajis/article/view/12922/12517
    Download Restriction: no
    File URL: https://libkey.io/https://doi.org/10.36941/ajis-2022-0086?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Alnoor Bhimani, 2008. "Making corporate governance count: the fusion of ethics and economic rationality," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 12(2), pages 135-147, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Simms Mensah Kyei & Nereida Polovina & Seyram Pearl Kumah, 2022. "The dynamic relationship between bank risk and corporate governance in Africa," Cogent Business & Management, Taylor & Francis Journals, vol. 9(1), pages 2124597-212, December.
    2. Mirela Niculae, 2015. "Monitoring of the Economical-Financial Outcomes in the Context of the Exigencies of the Corporate Governance through the Budget System," Academic Journal of Economic Studies, Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest, vol. 1(4), pages 67-79, December.
    3. Monika Marcinkowska, 2013. "Regulation and self-regulation in banking: in search of optimum," Bank i Kredyt, Narodowy Bank Polski, vol. 44(2), pages 119-158.
    4. Roberto Pietra & Andrea Melis, 2016. "“Governance and corruption: is history repeating itself?” Fostering a debate and inviting contributions from a multidisciplinary perspective," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 20(4), pages 689-701, December.
    5. Lawrence Musiitwa Kyazze & Isaac Nabeta Nkote & Juliet Wakaisuka-Isingoma, 2017. "Cooperative governance and social performance of cooperative societies," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1284391-128, January.
    6. Jean-michel Sahut & Medhi Mili & Sana Ben Tekaya & Frédéric Teulon, 2016. "Financial Impacts and antecedents of CSR: a PLS Path Modelling Approach," Economics Bulletin, AccessEcon, vol. 36(2), pages 736-751.
    7. Raluca Ivan, 2015. "An Internal Audit Perspective on Differences between European Corporate Governance Codes and OECD Principles," Academic Journal of Economic Studies, Faculty of Finance, Banking and Accountancy Bucharest,"Dimitrie Cantemir" Christian University Bucharest, vol. 1(4), pages 80-90, December.
    8. Roberto Di Pietra, 2011. "Seeking and finding emerging issues in management and governance," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 15(3), pages 309-310, August.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bjz:ajisjr:2247. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Richtmann Publishing Ltd (email available below). General contact details of provider: https://www.richtmann.org/journal/index.php/ajis .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.