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Optimizing Facility Management in Malaysia: A Mixed-Methods Approach to Early BIM Integration

Author

Listed:
  • Erni Yusnida Ariffin

    (Department of Quantity Surveying, Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, 81310 Johor Bahru, Johor, Malaysia)

  • Mohd Saidin Misnan

    (Department of Quantity Surveying, Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, 81310 Johor Bahru, Johor, Malaysia)

  • Maimunah Sapri

    (Department of Real Estate, Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, 81310, Skudai, Johor, Malaysia)

Abstract

Building Information Modelling (BIM) can greatly improve the efficiency of building operations, the management of assets over their entire life cycle, and decision-making based on data. But in Malaysia, the use and implementation of BIM for FM is still limited, especially in the early stages of building projects. The goal of this study is to create a strategic framework that will help facility management organizations in Malaysia start using BIM-FM together. The study uses a mixed-methods research design that includes a systematic literature review, semi-structured interviews with FM professionals, and a quantitative survey to look at the current state of BIM adoption in the Malaysian FM sector, including current practices, problems, and readiness levels. Key findings show that even though more people are learning about BIM, it is still hard to use because of technological, organizational, and knowledge-based barriers. The study finds that early collaboration with stakeholders, building digital skills, and leadership commitment are all important for successful integration. The resulting conceptual framework gives Malaysian FM organizations a strategic way to start using BIM at the planning and design stages of projects management. This study adds to the growing conversation about how to combine BIM and FM by putting global knowledge into a local context and making practical suggestions for changes in policy, education, and business.

Suggested Citation

  • Erni Yusnida Ariffin & Mohd Saidin Misnan & Maimunah Sapri, 2025. "Optimizing Facility Management in Malaysia: A Mixed-Methods Approach to Early BIM Integration," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(8), pages 2322-2333, August.
    • Handle: RePEc:bcp:journl:v:9:y:2025:issue-8:p:2322-2333
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    References listed on IDEAS

    as
    1. Rossella Marmo & Maurizio Nicolella & Francesco Polverino & Andrej Tibaut, 2019. "A Methodology for a Performance Information Model to Support Facility Management," Sustainability, MDPI, vol. 11(24), pages 1-25, December.
    2. Guofeng Ma & Jianyao Jia & Jiyong Ding & Shanshan Shang & Shan Jiang, 2019. "Interpretive Structural Model Based Factor Analysis of BIM Adoption in Chinese Construction Organizations," Sustainability, MDPI, vol. 11(7), pages 1-16, April.
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