IDEAS home Printed from https://ideas.repec.org/a/bcp/journl/v9y2025issue-5p5068-5084.html

The Mediating Effect of Perceptions of Green Products on the Relationship Between Social Media Usage and Consumer Engagement among Gen Z and Millennials on Small Medium Enterprises

Author

Listed:
  • Jade Michael B. Asna

    (Student, Santo Tomas College of Agriculture Sciences and Technology)

  • Crispin Jay T. Roscales

    (Student, Santo Tomas College of Agriculture Sciences and Technology)

  • John Mark B. Lazaro

    (Instructor, Santo Tomas College of Agriculture Sciences and Technology)

  • Helaria B. Carmona

    (Vice-President, Santo Tomas College of Agriculture Sciences and Technology)

Abstract

Social media is reshaping how Gen Z and Millennials perceive and engage with green products, yet it remains unclear whether these perceptions lead to meaningful consumer engagement. This study examined whether perceptions of green products mediate the relationship between social media usage and consumer engagement. The researchers employed a quantitative, non-experimental research design using a descriptive-causal methodology, which utilized mediation analysis. The study involved a sample of 260 respondents, comprising 130 Gen Z and 130 Millennial consumers from Santo Tomas, Davao del Norte. Respondents were selected using a random sampling technique. Data were gathered using three modified and adapted survey questionnaires, which were subjected to content validity and followed ethical research guidelines. Data were analyzed using mean, Pearson correlation, and path analysis for mediation testing. Results revealed a strong correlation between social media usage and consumer engagement (r = 0.764, p

Suggested Citation

  • Jade Michael B. Asna & Crispin Jay T. Roscales & John Mark B. Lazaro & Helaria B. Carmona, 2025. "The Mediating Effect of Perceptions of Green Products on the Relationship Between Social Media Usage and Consumer Engagement among Gen Z and Millennials on Small Medium Enterprises," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(5), pages 5068-5084, May.
  • Handle: RePEc:bcp:journl:v:9:y:2025:issue-5:p:5068-5084
    as

    Download full text from publisher

    File URL: https://www.rsisinternational.org/journals/ijriss/Digital-Library/volume-9-issue-5/5068-5084.pdf
    Download Restriction: no

    File URL: https://rsisinternational.org/journals/ijriss/articles/the-mediating-effect-of-perceptions-of-green-products-on-the-relationship-between-social-media-usage-and-consumer-engagement-among-gen-z-and-millennials-on-small-medium-enterprises/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Lorenzo Maccioni & Yuri Borgianni & Demis Basso, 2019. "Value Perception of Green Products: An Exploratory Study Combining Conscious Answers and Unconscious Behavioral Aspects," Sustainability, MDPI, vol. 11(5), pages 1-41, February.
    2. Rakhshan Ummar & Kanwal Shaheen & Iram Bashir & Junaid Ul Haq & Mark A. Bonn, 2023. "Green Social Media Campaigns: Influencing Consumers’ Attitudes and Behaviors," Sustainability, MDPI, vol. 15(17), pages 1-15, August.
    3. Edison Jair Duque Oliva & Javier A. Sánchez-Torres & Francisco-Javier Arroyo-Cañada & Ana Argila-Irurita & Jaime Gil-La Fuente & Sandra-Milena Palacio-López & Juan-Pablo Arrubla-Zapata, 2024. "Green Buying Behaviour: An Integrated Model," Sustainability, MDPI, vol. 16(11), pages 1-15, May.
    4. Paweł Bryła & Shuvam Chatterjee & Beata Ciabiada-Bryła, 2022. "The Impact of Social Media Marketing on Consumer Engagement in Sustainable Consumption: A Systematic Literature Review," IJERPH, MDPI, vol. 19(24), pages 1-16, December.
    5. Yongbo Sun & Jiayuan Xing, 2022. "The Impact of Social Media Information Sharing on the Green Purchase Intention among Generation Z," Sustainability, MDPI, vol. 14(11), pages 1-22, June.
    6. Tung-Lai Hu & Chuang-Min Chao & Chia-Hung Lin, 2024. "The Role of Social Media Marketing in Green Product Repurchase Intention," Sustainability, MDPI, vol. 16(14), pages 1-23, July.
    7. Si Xie & Ghulam Rasool Madni, 2023. "Impact of Social Media on Young Generation’s Green Consumption Behavior through Subjective Norms and Perceived Green Value," Sustainability, MDPI, vol. 15(4), pages 1-15, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mayra Samaniego-Arias & Eva Chávez-Rojas & Andrés García-Umaña & Nelson Carrión-Bósquez & Oscar Ortiz-Regalado & Mary Llamo-Burga & Wilfredo Ruiz-García & Santiago Guerrero-Haro & Wladimir Cando-Aguin, 2025. "The Impact of Social Media on the Purchase Intention of Organic Products," Sustainability, MDPI, vol. 17(6), pages 1-16, March.
    2. Yi Feng & Yu Feng & Ziyang Liu, 2025. "Influencing Factors of Residents’ Green Perception Under Urban–Rural Differences: A Socio-Ecological Model Approach," Sustainability, MDPI, vol. 17(8), pages 1-36, April.
    3. Yidong Liu & Yongxin Wu & Xichen Feng & Euitay Jung, 2025. "A Study on the Driving Factors of Continued Use of Sustainable Ready-to-Drink Packaging: The Moderating Roles of Perceived Sustainability and Perceived Value Fit," Sustainability, MDPI, vol. 17(17), pages 1-20, August.
    4. Osarodion Ogiemwonyi & Muhammad Tahir Jan, 2025. "Causal analysis of social media on environmental and health concerns, attitudes, and social influence that leads to green purchase behavior," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 22(3), pages 713-749, September.
    5. Arry Widodo & Putu Nina Madiawati & Heri Setia Wardoyo & Azhar Affandi, 2026. "Trust-mediated green brand evangelism: examining boundary conditions in Indonesian collectivistic consumer markets," Italian Journal of Marketing, Springer, vol. 2026(1), pages 1-28, December.
    6. repec:aif:journl:v:50:y:2026:i:1:p:108-121 is not listed on IDEAS
    7. Yuri Borgianni & Lorenzo Maccioni & Anton Dignös & Demis Basso, 2022. "A Framework to Evaluate Areas of Interest for Sustainable Products and Designs," Sustainability, MDPI, vol. 14(13), pages 1-17, June.
    8. Knošková Ľubica, 2020. "Circular Design and Consumer Involvement in Circular Economy," Studia Commercialia Bratislavensia, Sciendo, vol. 13(43), pages 25-34, March.
    9. Yu Chang & Tao Zhang, 2019. "The Effects of Product Consistency and Consumer Resistance to Innovation on Green Product Diffusion in China," Sustainability, MDPI, vol. 11(9), pages 1-14, May.
    10. Jean Fausner Michel & Claudel Mombeuil & Hemantha Premakumara Diunugala, 2023. "Antecedents of green consumption intention: a focus on generation Z consumers of a developing country," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 25(12), pages 14545-14566, December.
    11. Noopur Saxena & Ruchika Sharma, 2024. "Impact of spirituality, culture, behaviour on sustainable consumption intentions," Sustainable Development, John Wiley & Sons, Ltd., vol. 32(3), pages 2724-2740, June.
    12. Ziyi Fang, 2024. "Greenwashing Versus Green Authenticity: How Green Social Media Influences Consumer Perceptions and Green Purchase Decisions," Sustainability, MDPI, vol. 16(23), pages 1-13, December.
    13. Evangelia Ktisti & Leonidas Hatzithomas & Christina Boutsouki, 2022. "Green Advertising on Social Media: A Systematic Literature Review," Sustainability, MDPI, vol. 14(21), pages 1-25, November.
    14. Phuong, Nguyen Van & Mai, Nguyen Thi Ngoc & Mergenthaler, Marcus & Cuc, Ly Thu & Quynh, Pham Ngoc Huong, 2024. "The Role of Social Media on Green Food Consumption Intention in Hanoi, Vietnam," AGRIS on-line Papers in Economics and Informatics, Czech University of Life Sciences Prague, Faculty of Economics and Management, vol. 16(2), June.
    15. António Cardoso & Amândio Silva & Manuel Sousa Pereira & Jorge Figueiredo & Isabel Oliveira, 2025. "Sustainable Consumption Intentions Among Portuguese University Students: A Multidimensional Perspective," Sustainability, MDPI, vol. 17(17), pages 1-25, August.
    16. Saad Almosa, 2026. "Effect of Social Media Determinants on Consumer Behaviour in the Circular Economy (CBCE): Empirical Study from Saudi Arabia," Circular Economy and Sustainability, Springer, vol. 6(2), pages 1-28, April.
    17. Ashraf Mohamed Anas & Ahmed Hassan Abdou & Thowayeb H. Hassan & Wael Mohamed Mahmoud Alrefae & Fathi Mohammed Daradkeh & Maha Abdul-Moniem Mohammed El-Amin & Adam Basheer Adam Kegour & Hanem Mostafa M, 2023. "Satisfaction on the Driving Seat: Exploring the Influence of Social Media Marketing Activities on Followers’ Purchase Intention in the Restaurant Industry Context," Sustainability, MDPI, vol. 15(9), pages 1-21, April.
    18. Zhiyuan Fu & Ghulam Rasool Madni, 2024. "Unveiling the affecting mechanism of digital transformation on total factor productivity of Chinese firms," PLOS ONE, Public Library of Science, vol. 19(2), pages 1-23, February.
    19. Yuqian Li & Xiaoguang Zhou & Yaqi Pan & Wenli He, 2022. "How Engagement in the Industry-Education Integration Promotes One’s Attitudes toward Energy Efficiency. Evidence from Chinese University Students," Sustainability, MDPI, vol. 14(23), pages 1-12, November.
    20. Lucía Penalba-Sánchez & Elisa Di Gregorio & Raquel Claro & Mafalda Pinto & Elisabete Pinto & Patrícia Oliveira-Silva, 2024. "Bridging the Gap: Exploring the Role of Locus of Control in the Transition from Environmental Concerns to Organic Product Consumption in North Portugal, a SmartPLS Study," Sustainability, MDPI, vol. 16(4), pages 1-12, February.
    21. María Isabel Sánchez-Hernández & Aurora Rabazo-Martín & Edilberto Rodriguez-Rivero & José María Guerrero-Cáceres, 2025. "The Convergence of the Fourth Sector and Generation Z’s Biospheric Values: A Regional Empirical Case Study in Spain," World, MDPI, vol. 6(2), pages 1-16, June.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bcp:journl:v:9:y:2025:issue-5:p:5068-5084. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Pawan Verma (email available below). General contact details of provider: https://rsisinternational.org/journals/ijriss/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.