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Organisational resilience: Researching the reality of New Zealand organisations

Author

Listed:
  • Seville, Erica
  • Brunsdon, David
  • Dantas, Andre
  • Le Masurier, Jason
  • Wilkinson, Suzanne
  • Vargo, John

Abstract

This paper presents findings from a six-year research programme underway in New Zealand to develop strategies for improving the resilience of organisations to major crisis events. The research takes a systems view of organisations, recognising that there are multiple interdependencies within and between different organisations that influence their abilities to respond and recover. This means that effective resilience management for any one organisation must look beyond that single organisation and consider the resilience of other organisations on which it depends. Particular aspects of organisational resilience focused on by the research team include: how individual organisations are positioned to respond to and recover from major crises; their ability to communicate and share information in order to direct resources effectively during crises; and the legal and contractual frameworks within which they will need to operate during crisis response and recovery. None of these issues can be resolved by a single organisation acting unilaterally. Organisations are required to work together towards greater system resilience.

Suggested Citation

  • Seville, Erica & Brunsdon, David & Dantas, Andre & Le Masurier, Jason & Wilkinson, Suzanne & Vargo, John, 2008. "Organisational resilience: Researching the reality of New Zealand organisations," Journal of Business Continuity & Emergency Planning, Henry Stewart Publications, vol. 2(3), pages 258-266, April.
    • Handle: RePEc:aza:jbcep0:y:2008:v:2:i:3:p:258-266
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    Citations

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    Cited by:

    1. Tran Minh Ngoc & Huynh Dang Bich Vy, 2023. "Exploring the internal drivers of SMEs’ resilience: The case of Ho Chi Minh City SMEs in the context of Covid-19," HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - ECONOMICS AND BUSINESS ADMINISTRATION, HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE, HO CHI MINH CITY OPEN UNIVERSITY, vol. 13(1), pages 103-120.
    2. Lin Liang & Yan Li, 2023. "The double‐edged sword effect of organizational resilience on ESG performance," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(6), pages 2852-2872, November.

    More about this item

    Keywords

    resilience; crisis response; organisations; vulnerability; adaptive capacity; situation awareness;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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