IDEAS home Printed from https://ideas.repec.org/a/aem/journl/v8y2022i1p21-29.html
   My bibliography  Save this article

University Performance: How We Define It And How We Measure It

Author

Listed:
  • COTELNIC Ala

Abstract

Performance is a current and expanding topic, debated by both academic researchers and practitioners, being a complex concept that can be defined from several perspectives. In this article, the concept of performance is analysed in general and in particular in the university environment. We find that the concept of performance has undergone an impressive evolution in recent decades, because in the beginning, the definitions attributed to performance referred only to financial indicators, but over time, non-financial indicators were taken into account, which proved to be indispensable for the proper functioning of the organization, but especially for higher education institutions. Thus, performance measurement uses specific indicators to differentiate and compare universities, either in terms of study programs or the university as a whole, or for funding (Ministry of Education and Research) or for accreditation and quality assurance. In the article we refer to the performance indicators for the financial stimulation of public universities, which operate under conditions of financial autonomy in the Republic of Moldova. The proposed performance measurement system for the Moldovan universities is a new one, in the making and is being used for two years. A comparative analysis of some indicators is performed. The purpose of this article is to study the essence of the performance in the university environment notion and the methods of measuring performance based on the scientific literature in the field and normative acts. We also analyzed how the performance of universities in the Republic of Moldova is measured and what are the possibilities for improvement.

Suggested Citation

  • COTELNIC Ala, 2022. "University Performance: How We Define It And How We Measure It," Eastern European Journal for Regional Studies (EEJRS), Center for Studies in European Integration (CSEI), Academy of Economic Studies of Moldova (ASEM), vol. 8(1), pages 21-29, June.
  • Handle: RePEc:aem:journl:v:8:y:2022:i:1:p:21-29
    DOI: https://doi.org/10.53486/2537-6179.8-1.02
    as

    Download full text from publisher

    File URL: https://csei.ase.md/journal/files/issue_81/EEJRS_Issue_81_21-29_COT.pdf
    Download Restriction: no

    File URL: https://libkey.io/https://doi.org/10.53486/2537-6179.8-1.02?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Lebas, Michel J., 1995. "Performance measurement and performance management," International Journal of Production Economics, Elsevier, vol. 41(1-3), pages 23-35, October.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Corrado Cuccurullo & Massimo Aria & Fabrizia Sarto, 2016. "Foundations and trends in performance management. A twenty-five years bibliometric analysis in business and public administration domains," Scientometrics, Springer;Akadémiai Kiadó, vol. 108(2), pages 595-611, August.
    2. Aude Schindler & Jean-Claude Bocquet & Aurélie Dudézert, 2007. "Systemic approach as a multi-criteria design method: healthcare R&D centre application," Post-Print hal-00158077, HAL.
    3. Gallear, David & Ghobadian, Abby & Chen, Weifeng, 2012. "Corporate responsibility, supply chain partnership and performance: An empirical examination," International Journal of Production Economics, Elsevier, vol. 140(1), pages 83-91.
    4. Govindan, Kannan & Kannan, Devika & Jørgensen, Thomas Ballegård & Nielsen, Tim Straarup, 2022. "Supply Chain 4.0 performance measurement: A systematic literature review, framework development, and empirical evidence," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 164(C).
    5. S. Panda* & M. Waris & K. Asadullah & U. Mehfooz & A. Q. Adeleke, 2018. "Analyzing Factors Attributing To Effectiveness of Performance Management System of a Manufacturing Industry," The Journal of Social Sciences Research, Academic Research Publishing Group, pages 907-914:6.
    6. Jussi Tanskanen & Liisa Mäkelä & Riitta Viitala, 2019. "Linking Managerial Coaching and Leader–Member Exchange on Work Engagement and Performance," Journal of Happiness Studies, Springer, vol. 20(4), pages 1217-1240, April.
    7. Anca Mehedintu, Cerasela Pîrvu, Cristian Pîrvu Author-Workplace-Name: Universitatea din Craiova, Craiova, România; Universitatea “Constantin Brâncusi”, Târgu Jiu, România, 2012. "Performance Management Approaches In Economic Organizations Using Information Technology," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 1, pages 109-116, March.
    8. Schwartz, Robert & Deber, Raisa, 2016. "The performance measurement–management divide in public health," Health Policy, Elsevier, vol. 120(3), pages 273-280.
    9. Petra Štamfestová, 2014. "Řízení výkonnosti zpracovatelských podniků v ČR s důrazem na nefinanční aspekty podnikání [Business Performance Management In Manufacturing Companies in the Czech Republic with an Emphasis on Non-F," Politická ekonomie, Prague University of Economics and Business, vol. 2014(4), pages 521-541.
    10. Milichovsky, Frantisek, 2015. "Measuring Indicators for Marketing Effectiveness in Czech Companies || Indicadores para medir la eficacia del marketing en las empresas checas," Revista de Métodos Cuantitativos para la Economía y la Empresa = Journal of Quantitative Methods for Economics and Business Administration, Universidad Pablo de Olavide, Department of Quantitative Methods for Economics and Business Administration, vol. 20(1), pages 3-24, December.
    11. Sorinel Căpuşneanu & Cristian-Marian Barbu & Hassan Danial Aslam, 2012. "New Dimensions Of Performance Measurement," Annales Universitatis Apulensis Series Oeconomica, Faculty of Sciences, "1 Decembrie 1918" University, Alba Iulia, vol. 2(14), pages 1-3.
    12. Ka Leung Lok & Albert So & Alex Opoku & Charles Chen, 2021. "A Sustainable Facility Management Outsourcing Relationships System: Artificial Neural Networks," Sustainability, MDPI, vol. 13(9), pages 1-28, April.
    13. Marian TAICU, 2013. "Considerations Regarding The Implementation Of A Performance Management System In Private Hospitals," Scientific Bulletin - Economic Sciences, University of Pitesti, vol. 12(1), pages 72-84.
    14. Joanne Lye & Zahirul Hoque & Lee Parker, 2021. "How do employees learn from performance measures? Evidence from a local government entity," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 61(2), pages 3443-3480, June.
    15. Jana Hornungová & Kateřina Petrová & František Milichovský, 2020. "Modeling Cause and Effect Relationships of Strategy Map Using Economic and Social Performance Factors in the Organizational Culture," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 68(3), pages 613-624.
    16. Nazli ERSOY, 2017. "Performance Measurement in Retail Industry By Using A Multi-Criteria Decision Making Methods," Ege Academic Review, Ege University Faculty of Economics and Administrative Sciences, vol. 17(4), pages 539-551.
    17. Olufemi A. Ogunkoya & Emmanuel Y. Ogundele & Adeola E. Adetayo, 2021. "Knowledge Transfer and Business Performance: A Study of Manufacturing Organizations in Ogun State, the Federal Republic of Nigeria," Business & Management Compass, University of Economics Varna, issue 1, pages 86-101.
    18. Melinda-Timea FÜLÖP & Mirela-Oana PINTEA, 2015. "The Link Between Corporate Governance And Performance - Evidence From Romania," Management Intercultural, Romanian Foundation for Business Intelligence, Editorial Department, issue 33, pages 81-90, April.
    19. Klaus Möller & Ramin Gamerschlag & Finn Guenther, 2011. "Determinants and effects of human capital reporting and controlling," Metrika: International Journal for Theoretical and Applied Statistics, Springer, vol. 22(3), pages 311-333, November.
    20. Donnemore Majukwa & Abubaker Haddud, 2016. "Operations management impact on achieving strategic fit: A case from the retail sector in Zimbabwe," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1189478-118, December.

    More about this item

    Keywords

    performance; academic environment; performance measurement; performance indicators; performance management; compensatory funding.;
    All these keywords.

    JEL classification:

    • I23 - Health, Education, and Welfare - - Education - - - Higher Education; Research Institutions
    • L25 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Performance

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:aem:journl:v:8:y:2022:i:1:p:21-29. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Rodica CRUDU (email available below). General contact details of provider: https://edirc.repec.org/data/acecsmd.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.