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Measuring Collaboration in Modern Organizations

Author

Listed:
  • Stephen Michael Impink
  • Andrea Prat
  • Raffaella Sadun

Abstract

Internal communication has been a central theme in organizational economics, as employee collaboration provides insight into the structure of firms. Use of electronic communications data can be transformational for organizational economics, as these data provide a standardized way to measure organizational communication patterns and to determine the connection between these patterns and firm performance. We discuss the value of data that capture patterns of employee interactions, the benefits and risks associated with the use of electronic communication data (email and meetings) as empirical proxies for these collaboration patterns, and the research possibilities for studies across larger sets of firms.

Suggested Citation

  • Stephen Michael Impink & Andrea Prat & Raffaella Sadun, 2020. "Measuring Collaboration in Modern Organizations," AEA Papers and Proceedings, American Economic Association, vol. 110, pages 181-186, May.
    • Handle: RePEc:aea:apandp:v:110:y:2020:p:181-86
    DOI: 10.1257/pandp.20201068
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    Citations

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    Cited by:

    1. Kuhn, Moritz & Luo, Jinfeng & Manovskii, Iourii & Qiu, Xincheng, 2023. "Coordinated firm-level work processes and macroeconomic resilience," Journal of Monetary Economics, Elsevier, vol. 137(C), pages 107-127.
    2. Keefer, Philip & Vlaicu, Razvan, 2022. "Employee Trust and Performance Constraints in Public Sector Organizations," IDB Publications (Working Papers) 12572, Inter-American Development Bank.
    3. Evan DeFilippis & Stephen Michael Impink & Madison Singell & Jeffrey T. Polzer & Raffaella Sadun, 2022. "The impact of COVID-19 on digital communication patterns," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-11, December.

    More about this item

    JEL classification:

    • D22 - Microeconomics - - Production and Organizations - - - Firm Behavior: Empirical Analysis
    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • L25 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Performance
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management

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