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Decision Support System Effectiveness: A Review and an Empirical Test

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  1. Ninko Kostovski & Marjan Bojadjiev & Hari Lokvenec, 2017. "Decision Support Systems For New Project Development In Fast Moving Consumer Goods Industries," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 5, pages 4-14, October.
  2. Salo, Ahti A., 1995. "Interactive decision aiding for group decision support," European Journal of Operational Research, Elsevier, vol. 84(1), pages 134-149, July.
  3. Chuan-Hoo Tan & Hock-Hai Teo & Izak Benbasat, 2010. "Assessing Screening and Evaluation Decision Support Systems: A Resource-Matching Approach," Information Systems Research, INFORMS, vol. 21(2), pages 305-326, June.
  4. Gary L. Lilien & Arvind Rangaswamy & Gerrit H. Van Bruggen & Katrin Starke, 2004. "DSS Effectiveness in Marketing Resource Allocation Decisions: Reality vs. Perception," Information Systems Research, INFORMS, vol. 15(3), pages 216-235, September.
  5. Norbert Koppenhagen & Benjamin Mueller & Alexander Maedche & Ye Li & Stephanie Hiller, 2016. "Designing a supply network artifact for data, process, and people integration," Information Systems and e-Business Management, Springer, vol. 14(3), pages 613-636, August.
  6. Peter Todd & Izak Benbasat, 1999. "Evaluating the Impact of DSS, Cognitive Effort, and Incentives on Strategy Selection," Information Systems Research, INFORMS, vol. 10(4), pages 356-374, December.
  7. Gerrit H. van Bruggen & Ale Smidts & Berend Wierenga, 1998. "Improving Decision Making by Means of a Marketing Decision Support System," Management Science, INFORMS, vol. 44(5), pages 645-658, May.
  8. Patrick Krieger & Carsten Lausberg, 2021. "Entscheidungen, Entscheidungsfindung und Entscheidungsunterstützung in der Immobilienwirtschaft: Eine systematische Literaturübersicht [Decisions, decision-making and decisions support systems in r," Zeitschrift für Immobilienökonomie (German Journal of Real Estate Research), Springer;Gesellschaft für Immobilienwirtschaftliche Forschung e. V., vol. 7(1), pages 1-33, April.
  9. Patrick Schittekat & Kenneth Sörensen, 2009. "OR Practice---Supporting 3PL Decisions in the Automotive Industry by Generating Diverse Solutions to a Large-Scale Location-Routing Problem," Operations Research, INFORMS, vol. 57(5), pages 1058-1067, October.
  10. Bikram Pratim Bhuyan & Ravi Tomar & Amar Ramdane Cherif, 2022. "A Systematic Review of Knowledge Representation Techniques in Smart Agriculture (Urban)," Sustainability, MDPI, vol. 14(22), pages 1-36, November.
  11. Gelderman, M., 1995. "Factors affecting the success of management support systems: analysis and meta-analysis," Serie Research Memoranda 0020, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
  12. Sarv Devaraj & Rajiv Kohli, 2003. "Performance Impacts of Information Technology: Is Actual Usage the Missing Link?," Management Science, INFORMS, vol. 49(3), pages 273-289, March.
  13. Edward Christensen & Jerry Fjermestad, 1997. "Challenging Group Support Systems Research: The Case for Strategic Decision Making," Group Decision and Negotiation, Springer, vol. 6(4), pages 351-372, July.
  14. Yili (Kevin) Hong & Paul A. Pavlou, 2014. "Product Fit Uncertainty in Online Markets: Nature, Effects, and Antecedents," Information Systems Research, INFORMS, vol. 25(2), pages 328-344, June.
  15. Althuizen, N.A.P. & Wierenga, B., 2003. "The Effectiveness of Case-Based Reasoning: An Application in Sales Promotions," ERIM Report Series Research in Management ERS-2003-053-MKT, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  16. Gelderman, Maarten, 1997. "Task difficulty, task variability and satisfaction with management support systems: consequences and solutions ˜," Serie Research Memoranda 0053, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
  17. H Dhami & M Grabowski, 2011. "Technology impacts on safety and decision making over time in marine transportation," Journal of Risk and Reliability, , vol. 225(3), pages 269-292, September.
  18. Günther, Finn & Möller, Klaus & Wenig, Philipp, 2015. "Erfolgswirkung einer proaktiven Unternehmensstrategie zur Integration natürlicher Ressourcen," Die Unternehmung - Swiss Journal of Business Research and Practice, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 69(1), pages 25-53.
  19. Liguo Lou & Zilu Tian & Joon Koh, 2017. "Tourist Satisfaction Enhancement Using Mobile QR Code Payment: An Empirical Investigation," Sustainability, MDPI, vol. 9(7), pages 1-14, July.
  20. Leeuwen, Jerry van & Heijden, Hans van der & Kronsteiner, Reinhard, 2003. "Group Decision Support for Resource Allocation Decisions in Three-Person Groups," Serie Research Memoranda 0025, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
  21. David Engel & Anita Williams Woolley & Lisa X Jing & Christopher F Chabris & Thomas W Malone, 2014. "Reading the Mind in the Eyes or Reading between the Lines? Theory of Mind Predicts Collective Intelligence Equally Well Online and Face-To-Face," PLOS ONE, Public Library of Science, vol. 9(12), pages 1-16, December.
  22. Phillips-Wren, G. & Mora, M. & Forgionne, G.A. & Gupta, J.N.D., 2009. "An integrative evaluation framework for intelligent decision support systems," European Journal of Operational Research, Elsevier, vol. 195(3), pages 642-652, June.
  23. Lilien, G.L. & Rangaswamy, A. & Starke, K. & van Bruggen, G.H., 2001. "How and Why Decision Models Influence Marketing Resource Allocations," ERIM Report Series Research in Management ERS-2001-33-MKT, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  24. Anthony William Bennett & Simone Müller Loose, 2024. "User-Centered Development of an Online Dashboard Tool for Economic Sustainability for Small and Medium Enterprises," Sustainability, MDPI, vol. 16(2), pages 1-24, January.
  25. Stone, Dan N. & Kadous, Kathryn, 1997. "The Joint Effects of Task-Related Negative Affect and Task Difficulty in Multiattribute Choice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 70(2), pages 159-174, May.
  26. Lilien, Gary L. & Rangaswamy, Arvind & van Bruggen, Gerrit H. & Wierenga, Berend, 2002. "Bridging the marketing theory-practice gap with marketing engineering," Journal of Business Research, Elsevier, vol. 55(2), pages 111-121, February.
  27. Peter R. Monge & Janet Fulk & Michael E. Kalman & Andrew J. Flanagin & Claire Parnassa & Suzanne Rumsey, 1998. "Production of Collective Action in Alliance-Based Interorganizational Communication and Information Systems," Organization Science, INFORMS, vol. 9(3), pages 411-433, June.
  28. Alex Richardson & Shirley Gregor & Richard Heaney, 2012. "Using decision support to manage the influence of cognitive abilities on share trading performance," Australian Journal of Management, Australian School of Business, vol. 37(3), pages 523-541, December.
  29. Martin S. Schilling & Nadine Oeser & Cornelius Schaub, 2007. "How Effective Are Decision Analyses? Assessing Decision Process and Group Alignment Effects," Decision Analysis, INFORMS, vol. 4(4), pages 227-242, December.
  30. Gudigantala, Naveen & Song, Jaeki & Jones, Donald, 2011. "User satisfaction with Web-based DSS: The role of cognitive antecedents," International Journal of Information Management, Elsevier, vol. 31(4), pages 327-338.
  31. Mi, Hwang, 1998. "Did Task Type Matter in the Use of Decision Room GSS? A Critical Review and a Meta-analysis," Omega, Elsevier, vol. 26(1), pages 1-15, February.
  32. Vetschera, Rudolf & Walterscheid, Heinz, 1993. "A process-oriented framework for the evaluation of managerial support systems," Discussion Papers, Series I 264, University of Konstanz, Department of Economics.
  33. van Bruggen, G.H. & Smidts, A. & Wierenga, B., 2000. "The Powerful Triangle of Marketing Data, Managerial Judgment, and Marketing Management Support Systems," ERIM Report Series Research in Management ERS-2000-33-MKT, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
  34. Rajiv D. Banker & Robert J. Kauffman, 2004. "50th Anniversary Article: The Evolution of Research on Information Systems: A Fiftieth-Year Survey of the Literature in Management Science," Management Science, INFORMS, vol. 50(3), pages 281-298, March.
  35. Kumar, Ram L., 1999. "Understanding DSS value: an options perspective," Omega, Elsevier, vol. 27(3), pages 295-304, June.
  36. She-I Chang & David C. Yen & Celeste See-Pui Ng & I-Cheng Chang & Sheng-Yu Yu, 2011. "An ERP system performance assessment model development based on the balanced scorecard approach," Information Systems Frontiers, Springer, vol. 13(3), pages 429-450, July.
  37. Reza Barkhi & Varghese S. /fnms> Jacob & Hasan Pirkul, 1999. "An Experimental Analysis of Face to Face versus Computer Mediated Communication Channels," Group Decision and Negotiation, Springer, vol. 8(4), pages 325-347, July.
  38. Lu, Hsi-Peng & Yu, Huei-Ju & Lu, Simon S. K., 2001. "The effects of cognitive style and model type on DSS acceptance: An empirical study," European Journal of Operational Research, Elsevier, vol. 131(3), pages 649-663, June.
  39. Michael Ahearne & Eli Jones & Adam Rapp & John Mathieu, 2008. "High Touch Through High Tech: The Impact of Salesperson Technology Usage on Sales Performance via Mediating Mechanisms," Management Science, INFORMS, vol. 54(4), pages 671-685, April.
  40. Manika, Danae & Antonetti, Paolo & Papagiannidis, Savvas & Guo, Xiaojing, 2021. "How Pride Triggered by Pro-environmental Technology Adoption Spills Over into Conservation Behaviours: A Social Business Application," Technological Forecasting and Social Change, Elsevier, vol. 172(C).
  41. Fred Niederman & John Bryson, 1998. "Influence of Computer-Based Meeting Support on Process and Outcomes for a Divisional Coordinating Group," Group Decision and Negotiation, Springer, vol. 7(4), pages 293-325, July.
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