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The relationship between quality management practices and their effects on quality outcomes

Citations

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Cited by:

  1. Mei, Maggie Qiuzhu & Wang, Le & Yan, Jie, 2023. "Maintaining product quality consistency when offshoring to emerging markets: The role of subsidiary control," Journal of International Management, Elsevier, vol. 29(1).
  2. Delis, Manthos D. & Kazakis, Pantelis & Zopounidis, Constantin, 2023. "Management and takeover decisions," European Journal of Operational Research, Elsevier, vol. 304(3), pages 1256-1268.
  3. Younès El Manzani & Mohamed Larbi Sidmou & Jean-Jack Cegarra, 2018. "Does IS0 9001 quality management system support product innovation? An analysis from the sociotechnical systems theory," Post-Print hal-03080217, HAL.
  4. Manthos D. Delis & Pantelis Kazakis & Constantin Zopounidis, 2021. "Management Practices and Takeover Decisions," Working Papers 2021_10, Business School - Economics, University of Glasgow.
  5. Alsawafi, Ahmed & Lemke, Fred & Yang, Ying, 2021. "The impacts of internal quality management relations on the triple bottom line: A dynamic capability perspective," International Journal of Production Economics, Elsevier, vol. 232(C).
  6. Delis, Manthos D. & Iosifidi, Maria & Tsionas, Mike, 2020. "Management estimation in banking," European Journal of Operational Research, Elsevier, vol. 284(1), pages 355-372.
  7. Wajeeha Aslam & Imtiaz Arif & Kashif Farhat & Marium Khursheed, 2018. "The Role of Customer Trust, Service Quality and Value Dimensions in Determining Satisfaction and Loyalty: An Empirical Study of Mobile Telecommunication Industry in Pakistan," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 30(2), pages 177-194.
  8. Zeng, Jing & Zhang, Wenqing & Matsui, Yoshiki & Zhao, Xiande, 2017. "The impact of organizational context on hard and soft quality management and innovation performance," International Journal of Production Economics, Elsevier, vol. 185(C), pages 240-251.
  9. Ying Tan & Feng Hai & József Popp & Judit Oláh, 2022. "Minimizing Waste in the Food Supply Chain: Role of Information System, Supply Chain Strategy, and Network Design," Sustainability, MDPI, vol. 14(18), pages 1-15, September.
  10. Xu, Lu & Peng, Xianghui & Pavur, Robert & Prybutok, Victor, 2020. "Quality management theory development via meta-analysis," International Journal of Production Economics, Elsevier, vol. 229(C).
  11. Muhammad Shahnawaz Adil, Kamal bin Ab Hamid, 2017. "Impact of Individual Feelings of Energy on Creative Work Involvement: A Mediating Role of Leader-Member Exchange," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 4(1), pages 82-105, March.
  12. Tamayo-Torres, Javier & Gutierrez-Gutierrez, Leopoldo & Ruiz-Moreno, Antonia, 2014. "The relationship between exploration and exploitation strategies, manufacturing flexibility and organizational learning: An empirical comparison between Non-ISO and ISO certified firms," European Journal of Operational Research, Elsevier, vol. 232(1), pages 72-86.
  13. Tooba Atif & Shameel Ahmed Zubairi & Sheeba Farhan, 2020. "Influence of Occupational Stress (Occupational Role Stress) on Organizational Commitment: Evidence from the Banking Sector of Karachi," Asian Journal of Social Sciences and Management Studies, Asian Online Journal Publishing Group, vol. 7(4), pages 271-279.
  14. Reema Frooghi, Syeda Nazneen Waseem, Sahar Afshan, Zubair Shah, 2015. "Effect of Offline Parent Brand Dimension on Online Trust, Satisfaction and Loyalty: In Context of Newspaper Industry," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 2(2), pages 223-142, October.
  15. Tomás Félix González-Cruz & Norat Roig-Tierno & Dolores Botella-Carrubí, 2018. "Quality management as a driver of innovation in the service industry," Service Business, Springer;Pan-Pacific Business Association, vol. 12(3), pages 505-524, September.
  16. Reza Dabestani & Allahvirdi Taghavi & Mohammad Saljoughian, 2014. "The Relationship between Total Quality Management Critical Success Factors and Knowledge Sharing in a Service Industry," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 39(1), pages 81-101, February.
  17. Younès El Manzani & Mostapha El Idrissi & Zakaria Lissaneddine, 2022. "Soft quality management practices and product innovation ambidexterity: the mediating role of market orientation ambidexterity," Post-Print hal-04317941, HAL.
  18. Rana Basu & Prabha Bhola, 2015. "Exploring Quality Management Practices and Its Pattern Analysis in Indian Service SMEs," Journal of Enterprising Culture (JEC), World Scientific Publishing Co. Pte. Ltd., vol. 23(02), pages 199-235, June.
  19. Manjeet Kharub & Rajiv Kumar Sharma, 2016. "Investigating the role of CSF’s for successful implementation of quality management practices in MSMEs," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 7(1), pages 247-273, December.
  20. Khurram Rehmani & Yasir Ahmad & Afshan Naseem & Tasweer Hussain Syed, 2020. "Do they really coexist? An empirical analysis of a conjoint implementation of Quality Management System and High Performance Work System on organizational effectiveness," PLOS ONE, Public Library of Science, vol. 15(3), pages 1-20, March.
  21. I Gede Mahatma Yuda Bakti & Sik Sumaedi & Tri Rakhmawati & Sih Damayanti & Medi Yarmen, 2020. "The Model of Domestic Product Quality Syndrome," SAGE Open, , vol. 10(4), pages 21582440209, December.
  22. repec:gei:journl:v:4:y:2017:i:1:p:102-125 is not listed on IDEAS
  23. M. Birasnav, 2013. "Implementation of Supply Chain Management Practices: The Role of Transformational Leadership," Global Business Review, International Management Institute, vol. 14(2), pages 329-342, June.
  24. Sachin B. Modi & David E. Cantor, 2021. "How Coopetition Influences Environmental Performance: Role of Financial Slack, Leverage, and Leanness," Production and Operations Management, Production and Operations Management Society, vol. 30(7), pages 2046-2068, July.
  25. Calvo-Mora, Arturo & Roldán, José Luis, 2016. "The role of strategic planning in excellence management systemsAuthor-Name: Suarez, Eva," European Journal of Operational Research, Elsevier, vol. 248(2), pages 532-542.
  26. M. Shahnawaz Adil, 2014. "Impact of Leader's Change-Promoting Behavior on Readiness for Change: A Mediating Role of Organizational Culture," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 1(2), pages 102-123, October.
  27. Burhan Ahmad & Rafique Ahmed Khan, 2018. "Influence Of Quality Management Practices On Employees' Perception Of Organizational Effectiveness At Ks&Ew," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 14(2), pages 14-10.
  28. Palash Saha & Subrata Talapatra & H. M. Belal & Victoria Jackson, 2022. "Unleashing the Potential of the TQM and Industry 4.0 to Achieve Sustainability Performance in the Context of a Developing Country," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(4), pages 495-513, December.
  29. Muhammad Adnan Maqbool & Mahr Muhammad Saeed Akhtar, 2020. "Relationship of Total Quality Management with Knowledge Management and Organizational Culture," Global Economics Review, Humanity Only, vol. 5(1), pages 207-220, March.
  30. Prybutok, Victor & Zhang, Xiaoni & Peak, Daniel, 2011. "Assessing the effectiveness of the Malcolm Baldrige National Quality Award model with municipal government," Socio-Economic Planning Sciences, Elsevier, vol. 45(3), pages 118-129, September.
  31. Vishal Singh Patyal & K. Maddulety, 2015. "Interrelationship between Total Quality Management and Six Sigma: A Review," Global Business Review, International Management Institute, vol. 16(6), pages 1025-1060, December.
  32. Imtiaz Arif, Sahar Afshan, Arshian Sharif, 2016. "Resistance to Adopt Mobile Banking in a Developing Country: Evidence from Modified TAM," Journal of Finance and Economics Research, Geist Science, Iqra University, Faculty of Business Administration, vol. 1(1), pages 23-40, March.
  33. Calvo-Mora, Arturo & Navarro-García, Antonio & Rey-Moreno, Manuel & Periañez-Cristobal, Rafael, 2016. "Excellence management practices, knowledge management and key business results in large organisations and SMEs: A multi-group analysis," European Management Journal, Elsevier, vol. 34(6), pages 661-673.
  34. Singh, Vedant & Kumar, Akshay & Singh, Tej, 2018. "Impact of TQM on organisational performance: The case of Indian manufacturing and service industry," Operations Research Perspectives, Elsevier, vol. 5(C), pages 199-217.
  35. Maraj Rahman Sofi & Iqbal Ahmad Hakim, 2018. "Customer Relationship Management as Tool to Enhance Competitive Effectiveness: Model Revisited," FIIB Business Review, , vol. 7(3), pages 201-215, September.
  36. Reema Frooghi, Syeda Nazneen Waseem, Sahar Afshan, Zubair Shah, 2015. "Effect of Online Parent Brand Dimension on Online Trust, Satisfaction and Loyalty: In Context of Newspaper Industry," Journal of Management Sciences, Geist Science, Iqra University, Faculty of Business Administration, vol. 2(2), pages 223-241, October.
  37. Álvarez García, José & De la Cruz del Río Rama, María & Vila Alonso, Mercedes & Fraiz Brea, José Antonio, 2014. "Relação de dependência entre os fatores críticos de qualidade e impacto social," RAE - Revista de Administração de Empresas, FGV-EAESP Escola de Administração de Empresas de São Paulo (Brazil), vol. 54(6), November.
  38. Syed Waleed Warsi & Ghulam Mustafa & Saeed Ahmed, 2016. "Investigating The Role Of Manager’S Attitude For The Performance Of Subordinates: A Study For Comparison Between Boss And A Leader," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 12(2), pages 12-21.
  39. Xiao Hu & Shumaila Mazhar Khan & Shijiao Huang & Jawad Abbas & Mirabela Constanta Matei & Daniel Badulescu, 2022. "Employees’ Green Enterprise Motivation and Green Creative Process Engagement and Their Impact on Green Creative Performance," IJERPH, MDPI, vol. 19(10), pages 1-13, May.
  40. Irfan Bashir & C. Madhavaiah, 2014. "Determinants of Young Consumers’ Intention to Use Internet Banking Services in India," Vision, , vol. 18(3), pages 153-163, September.
  41. Bader Obeidat & Lama Hashem & Ra’ed Masa’deh, 2018. "The Influence of Knowledge Management Uses on Total Quality Management Practices in Commercial Banks of Jordan," Modern Applied Science, Canadian Center of Science and Education, vol. 12(11), pages 1-1, November.
  42. Gordana Pejović & Jovan Filipović & Ljiljana Tasić & Valentina Marinković, 2016. "Towards medicines regulatory authorities' quality performance improvement: value for public health," International Journal of Health Planning and Management, Wiley Blackwell, vol. 31(1), pages 22-40, January.
  43. Nicolau, Juan Luis & Sellers, Ricardo, 2010. "The quality of quality awards: Diminishing information asymmetries in a hotel chain," Journal of Business Research, Elsevier, vol. 63(8), pages 832-839, August.
  44. Reema Farooghi & Syeda Nazneen Waseem & Samina Qasim, 2016. "Customer Orientation Of Service Employees: A Phantom Model Approach," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 12(1), pages 219-246.
  45. Burhan Ahmad & Rafique Ahmed Khan, 2018. "Influence Of Quality Management Practices On Employees' Perception Of Organizational Effectiveness At Ks&Ew," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 14(2), pages 117-131.
  46. Juan José Tarí & Jorge Pereira-Moliner & Eva M. Pertusa-Ortega & María D. López-Gamero & José F. Molina-Azorín, 2017. "Does quality management improve performance or vice versa? Evidence from the hotel industry," Service Business, Springer;Pan-Pacific Business Association, vol. 11(1), pages 23-43, March.
  47. Xiaofei Yan & Juan Felipe Espinosa-Cristia & Kalpina Kumari & Lucian Ionel Cioca, 2022. "Relationship between Corporate Social Responsibility, Organizational Trust, and Corporate Reputation for Sustainable Performance," Sustainability, MDPI, vol. 14(14), pages 1-15, July.
  48. Machikita, Tomohiro & Tsuji, Masatsugu & Ueki, Yasushi, 2016. "Does Kaizen create backward knowledge transfer to Southeast Asian firms?," Journal of Business Research, Elsevier, vol. 69(5), pages 1556-1561.
  49. José Álvarez-García & María De la Cruz Del Río-Rama & María Del Mar Miras-Rodríguez, 2017. "How Do Quality Practices Affect the Results?: The Experience of Thalassotherapy Centres in Spain," Sustainability, MDPI, vol. 9(4), pages 1-19, April.
  50. Wang, Yi & Chen, Yang & Benitez-Amado, Jose, 2015. "How information technology influences environmental performance: Empirical evidence from China," International Journal of Information Management, Elsevier, vol. 35(2), pages 160-170.
  51. Jawad Abbas & Uthman Alturki & Misbah Habib & Ahmed Aldraiweesh & Waleed Mugahed Al-Rahmi, 2021. "Factors Affecting Students in the Selection of Country for Higher Education: A Comparative Analysis of International Students in Germany and the UK," Sustainability, MDPI, vol. 13(18), pages 1-17, September.
  52. Rafał Prusak & Monika Górska & Paulina Skalik-Lubieniecka, 2023. "Strategic Patterns in the Concept of Sustainable Development of Manufacturing Processes in the Field of Knowledge Management in Companies Operating in the Metal Industry in Poland," Sustainability, MDPI, vol. 15(17), pages 1-28, September.
  53. Marco Maciel-Monteon & Jorge Limon-Romero & Carlos Gastelum-Acosta & Yolanda Baez-Lopez & Diego Tlapa & Manuel Iván Rodríguez Borbón, 2020. "Improvement project in higher education institutions: A BPEP-based model," PLOS ONE, Public Library of Science, vol. 15(1), pages 1-19, January.
  54. Zeng, Jing & Anh Phan, Chi & Matsui, Yoshiki, 2015. "The impact of hard and soft quality management on quality and innovation performance: An empirical study," International Journal of Production Economics, Elsevier, vol. 162(C), pages 216-226.
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