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Productivity and customer satisfaction in Swedish pharmacies: A DEA network model

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  1. Panagiotis Mitropoulos & Ioannis Mitropoulos, 2020. "Performance evaluation of retail banking services: Is there a trade‐off between production and quality?," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 41(7), pages 1237-1250, October.
  2. Boaz Golany & Steven Hackman & Ury Passy, 2006. "An efficiency measurement framework for multi-stage production systems," Annals of Operations Research, Springer, vol. 145(1), pages 51-68, July.
  3. Avkiran, Necmi K., 2009. "Opening the black box of efficiency analysis: An illustration with UAE banks," Omega, Elsevier, vol. 37(4), pages 930-941, August.
  4. C. Vaz & A. Camanho & R. Guimarães, 2010. "The assessment of retailing efficiency using Network Data Envelopment Analysis," Annals of Operations Research, Springer, vol. 173(1), pages 5-24, January.
  5. Kao, Chiang, 2014. "Network data envelopment analysis: A review," European Journal of Operational Research, Elsevier, vol. 239(1), pages 1-16.
  6. See, Kok Fong & Md Hamzah, Nurhafiza & Yu, Ming-Miin, 2021. "Metafrontier efficiency analysis for hospital pharmacy services using dynamic network DEA framework," Socio-Economic Planning Sciences, Elsevier, vol. 78(C).
  7. Tatiana Bencova & Andrea Bohacikova, 2022. "DEA in Performance Measurement of Two-Stage Processes: Comparative Overview of the Literature," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 5, pages 111-129.
  8. Kao, Chiang, 2014. "Efficiency decomposition for general multi-stage systems in data envelopment analysis," European Journal of Operational Research, Elsevier, vol. 232(1), pages 117-124.
  9. Xiaohong Liu & Jiasen Sun & Feng Yang & Jie Wu, 2020. "How ownership structure affects bank deposits and loan efficiencies: an empirical analysis of Chinese commercial banks," Annals of Operations Research, Springer, vol. 290(1), pages 983-1008, July.
  10. Fukuyama, Hirofumi & Weber, William L., 2010. "A slacks-based inefficiency measure for a two-stage system with bad outputs," Omega, Elsevier, vol. 38(5), pages 398-409, October.
  11. Falavigna, Greta & Ippoliti, Roberto & Ramello, Giovanni B., 2018. "DEA-based Malmquist productivity indexes for understanding courts reform," Socio-Economic Planning Sciences, Elsevier, vol. 62(C), pages 31-43.
  12. Sungmin Park, 2015. "The R&D logic model: Does it really work? An empirical verification using successive binary logistic regression models," Scientometrics, Springer;Akadémiai Kiadó, vol. 105(3), pages 1399-1439, December.
  13. Panagiotis Mitropoulos, 2021. "Production and quality performance of healthcare services in EU countries during the economic crisis," Operational Research, Springer, vol. 21(2), pages 857-873, June.
  14. Lorenzo Castelli & Raffaele Pesenti & Walter Ukovich, 2010. "A classification of DEA models when the internal structure of the Decision Making Units is considered," Annals of Operations Research, Springer, vol. 173(1), pages 207-235, January.
  15. Chen, Kuan-Chen & Lin, Sun-Yuan & Yu, Ming-Miin, 2022. "Exploring the efficiency of hospital and pharmacy utilizations in Taiwan: An application of dynamic network data envelopment analysis," Socio-Economic Planning Sciences, Elsevier, vol. 84(C).
  16. Tone, Kaoru & Tsutsui, Miki, 2009. "Network DEA: A slacks-based measure approach," European Journal of Operational Research, Elsevier, vol. 197(1), pages 243-252, August.
  17. Fenfen Li & Bo Dai & Qifan Wu, 2021. "Dynamic Green Growth Assessment of China’s Industrial System with an Improved SBM Model and Global Malmquist Index," Mathematics, MDPI, vol. 9(20), pages 1-26, October.
  18. Fukuyama, Hirofumi & Mirdehghan, S.M., 2012. "Identifying the efficiency status in network DEA," European Journal of Operational Research, Elsevier, vol. 220(1), pages 85-92.
  19. Nurhafiza Md Hamzah & Kok Fong See, 2019. "Technical efficiency and its influencing factors in Malaysian hospital pharmacy services," Health Care Management Science, Springer, vol. 22(3), pages 462-474, September.
  20. Halkos, George & Tzeremes, Nickolaos & Kourtzidis, Stavros, 2011. "The use of supply chain DEA models in operations management: A survey," MPRA Paper 31846, University Library of Munich, Germany.
  21. Huang, Tai-Hsin & Lin, Chung-I & Wu, Ruei-Cian, 2019. "Assessing the marketing and investment efficiency of Taiwan’s life insurance firms under network structures," The Quarterly Review of Economics and Finance, Elsevier, vol. 71(C), pages 132-147.
  22. Bai-Chen, Xie & Ying, Fan & Qian-Qian, Qu, 2012. "Does generation form influence environmental efficiency performance? An analysis of China’s power system," Applied Energy, Elsevier, vol. 96(C), pages 261-271.
  23. Yusi Cheng & Xuejie Bai & Yung‐Ho Chiu, 2023. "Performance evaluation for health‐care sectors using a dynamic network data envelopment analysis approach," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(4), pages 2237-2253, June.
  24. Castelli, Lorenzo & Pesenti, Raffaele & Ukovich, Walter, 2001. "DEA-like models for efficiency evaluations of specialized and interdependent units," European Journal of Operational Research, Elsevier, vol. 132(2), pages 274-286, July.
  25. Shermeh, H. Ebrahimzadeh & Najafi, S.E. & Alavidoost, M.H., 2016. "A novel fuzzy network SBM model for data envelopment analysis: A case study in Iran regional power companies," Energy, Elsevier, vol. 112(C), pages 686-697.
  26. Chen, Yao & Iqbal Ali, Agha, 2004. "DEA Malmquist productivity measure: New insights with an application to computer industry," European Journal of Operational Research, Elsevier, vol. 159(1), pages 239-249, November.
  27. Hanif Hanif, 2018. "New Productivity Concept Based on Local Wisdom: Lessons from Indonesia," GATR Journals jmmr186, Global Academy of Training and Research (GATR) Enterprise.
  28. Javad Gerami & Reza Kiani Mavi & Reza Farzipoor Saen & Neda Kiani Mavi, 2023. "A novel network DEA-R model for evaluating hospital services supply chain performance," Annals of Operations Research, Springer, vol. 324(1), pages 1041-1066, May.
  29. AGRELL, Per & HATAMI-MARBINI, Adel, 2011. "Frontier-based performance analysis models for supply chain management; state of the art and research directions," LIDAM Discussion Papers CORE 2011069, Université catholique de Louvain, Center for Operations Research and Econometrics (CORE).
  30. Miki Tsutsui & Kaoru Tone, 2007. "Network DEA: A slacks-based measure approach," GRIPS Discussion Papers 07-08, National Graduate Institute for Policy Studies.
  31. Zhao, Y. & Triantis, K. & Murray-Tuite, P. & Edara, P., 2011. "Performance measurement of a transportation network with a downtown space reservation system: A network-DEA approach," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 47(6), pages 1140-1159.
  32. Błażejczyk-Majka Lucyna, 2017. "Application of DEA for Evaluating the Efficiency of Economic Policy as Exemplified by EU Agriculture," Studia Historiae Oeconomicae, Sciendo, vol. 35(1), pages 163-176, December.
  33. Varun Mahajan & D. K. Nauriyal & S. P. Singh, 2020. "Domestic market competitiveness of Indian drug and pharmaceutical industry," Review of Managerial Science, Springer, vol. 14(3), pages 519-559, June.
  34. Ming-Fu Hsu & Ying-Shao Hsin & Fu-Jiing Shiue, 2022. "Business analytics for corporate risk management and performance improvement," Annals of Operations Research, Springer, vol. 315(2), pages 629-669, August.
  35. Chen, Ci & Yan, Hong, 2011. "Network DEA model for supply chain performance evaluation," European Journal of Operational Research, Elsevier, vol. 213(1), pages 147-155, August.
  36. Feng Yang & Dexiang Wu & Liang Liang & Gongbing Bi & Desheng Wu, 2011. "Supply chain DEA: production possibility set and performance evaluation model," Annals of Operations Research, Springer, vol. 185(1), pages 195-211, May.
  37. Magnus Söderberg, 2009. "A Broad Performance Benchmark Based On Citizens’ Preferences: The Case Of Swedish Public Transportation," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 80(4), pages 579-603, December.
  38. Castelli, Lorenzo & Pesenti, Raffaele & Ukovich, Walter, 2004. "DEA-like models for the efficiency evaluation of hierarchically structured units," European Journal of Operational Research, Elsevier, vol. 154(2), pages 465-476, April.
  39. Kao, Chiang, 2009. "Efficiency decomposition in network data envelopment analysis: A relational model," European Journal of Operational Research, Elsevier, vol. 192(3), pages 949-962, February.
  40. Hiroyuki Kawaguchi & Kaoru Tone & Miki Tsutsui, 2014. "Estimation of the efficiency of Japanese hospitals using a dynamic and network data envelopment analysis model," Health Care Management Science, Springer, vol. 17(2), pages 101-112, June.
  41. Liu, Fuh-Hwa Franklin & Wang, Peng-hsiang, 2008. "DEA Malmquist productivity measure: Taiwanese semiconductor companies," International Journal of Production Economics, Elsevier, vol. 112(1), pages 367-379, March.
  42. Yao Chen & Liang Liang & Feng Yang, 2006. "A DEA game model approach to supply chain efficiency," Annals of Operations Research, Springer, vol. 145(1), pages 5-13, July.
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