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The Value of Online Information Privacy: An Empirical Investigation

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Author Info
Il-Horn Hann (Univeristy of Southern California)
Kai-Lung Hui (National University of Singapore)
Tom S. Lee (National University of Singapore)
I.P.L. Png (National University of Singapore)

Additional information is available for the following registered author(s):

Abstract

Concern over online information privacy is widespread and rising. However, prior research is silent about the value of information privacy in the presence of potential benefits from sharing personally identifiable information. We analyzed individuals' trade-offs between the benefits and costs of providing personal information to websites. We found that benefits - monetary reward and future convenience - significantly affect individuals' preferences over websites with differing privacy policies. We also quantified the value of website privacy protection. Among U.S. subjects, protection against errors, improper access, and secondary use of personal information is worth US$30.49 - 44.62. Finally, we identified three distinct segments of Internet consumers - privacy guardians, information sellers, and convenience seekers.

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File URL: http://129.3.20.41/eps/io/papers/0304/0304001.pdf
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Publisher Info
Paper provided by EconWPA in its series Industrial Organization with number 0304001.

Download reference. The following formats are available: HTML (with abstract), plain text (with abstract), BibTeX, RIS (EndNote, RefMan, ProCite), ReDIF
Length: 29 pages
Date of creation: 01 Apr 2003
Date of revision: 01 Apr 2003
Handle: RePEc:wpa:wuwpio:0304001

Note: Type of Document - PDF; prepared on Windows XP; pages: 29; figures: included
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Web page: http://129.3.20.41

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Related research
Keywords: Information privacy; conjoint analysis; cost-benefit tradeoff; privacy concern; monetary reward; time-saving service;

Other versions of this item:

Find related papers by JEL classification:
D12 - Microeconomics - - Household Behavior - - - Consumer Economics: Empirical Analysis
D61 - Microeconomics - - Welfare Economics - - - Allocative Efficiency; Cost-Benefit Analysis
D78 - Microeconomics - - Analysis of Collective Decision-Making - - - Positive Analysis of Policy-Making and Implementation
L50 - Industrial Organization - - Regulation and Industrial Policy - - - General
L51 - Industrial Organization - - Regulation and Industrial Policy - - - Economics of Regulation
M21 - Business Administration and Business Economics; Marketing; Accounting - - Business Economics - - - Business Economics
M31 - Business Administration and Business Economics; Marketing; Accounting - - Marketing and Advertising - - - Marketing

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References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
  1. Leclerc, France & Schmitt, Bernd H & Dube, Laurette, 1995. " Waiting Time and Decision Making: Is Time like Money?," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 22(1), pages 110-19, June.
  2. Brinberg, David & Wood, Ronald, 1983. " A Resource Exchange Theory Analysis of Consumer Behavior," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 10(3), pages 330-38, December.
  3. Milton Friedman & L. J. Savage, 1948. "The Utility Analysis of Choices Involving Risk," Journal of Political Economy, University of Chicago Press, vol. 56, pages 279. [Downloadable!] (restricted)
  4. Roger Hartley & Lisa Farrell, 2002. "Can Expected Utility Theory Explain Gambling?," American Economic Review, American Economic Association, vol. 92(3), pages 613-624, June. [Downloadable!]
    Other versions:
  5. Ratchford, Brian T, 2001. " The Economics of Consumer Knowledge," Journal of Consumer Research: An Interdisciplinary Quarterly, University of Chicago Press, vol. 27(4), pages 397-411, March.
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Cited by:
(explanations, Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.)

  1. Kai-Lung Hui & I.P.L. Png, 2005. "The Economics of Privacy," Industrial Organization 0505007, EconWPA, revised 29 Aug 2005. [Downloadable!]
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