IDEAS home Printed from https://ideas.repec.org/a/spr/infosf/v23y2021i6d10.1007_s10796-020-10053-0.html
   My bibliography  Save this article

Toward an Understanding of the Antecedents to Health Information Privacy Concern: A Mixed Methods Study

Author

Listed:
  • Grace Fox

    (Dublin City University)

  • Tabitha L. James

    (Pamplin College of Business, Virginia Tech)

Abstract

As personal health information is digitized and entrusted to healthcare professionals and the technology vendors that manage health information systems (e.g., electronic health records), questions continue to arise regarding how this information is used and protected. By understanding what factors shape people’s health information privacy concerns (HIPCs), organizations can better manage reactions and concerns regarding the use of new technologies and guidance can be produced to help people better protect their health information. We conduct a mixed methods study to examine antecedents to HIPC and find that individuals’ characteristics, perceptions, and experiences all play important roles in shaping HIPC. We also show that users who report high HIPC are less likely to allow their health information to be included in an electronic health record system. The study is conducted using Irish respondents and thus provides a European perspective from a country in which health information systems are not yet widespread.

Suggested Citation

  • Grace Fox & Tabitha L. James, 2021. "Toward an Understanding of the Antecedents to Health Information Privacy Concern: A Mixed Methods Study," Information Systems Frontiers, Springer, vol. 23(6), pages 1537-1562, December.
  • Handle: RePEc:spr:infosf:v:23:y:2021:i:6:d:10.1007_s10796-020-10053-0
    DOI: 10.1007/s10796-020-10053-0
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10796-020-10053-0
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s10796-020-10053-0?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Grace Fox, 2020. "“To protect my health or to protect my health privacy?” A mixed‐methods investigation of the privacy paradox," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 71(9), pages 1015-1029, September.
    2. Caroline Lancelot Miltgen & H. Jeff Smith, 2015. "Exploring information privacy regulation, risks, trust, and behavior," Post-Print hal-01183703, HAL.
    3. Paul Benjamin Lowry & Jun Zhang & Chuang Wang & Mikko Siponen, 2016. "Why Do Adults Engage in Cyberbullying on Social Media? An Integration of Online Disinhibition and Deindividuation Effects with the Social Structure and Social Learning Model," Information Systems Research, INFORMS, vol. 27(4), pages 962-986, December.
    4. Heng Xu & Hock-Hai Teo & Bernard C. Y. Tan & Ritu Agarwal, 2012. "Research Note ---Effects of Individual Self-Protection, Industry Self-Regulation, and Government Regulation on Privacy Concerns: A Study of Location-Based Services," Information Systems Research, INFORMS, vol. 23(4), pages 1342-1363, December.
    5. Evans, Dwight C. & Nichol, W. Paul & Perlin, Jonathan B., 2006. "Effect of the implementation of an enterprise-wide Electronic Health Record on productivity in the Veterans Health Administration," Health Economics, Policy and Law, Cambridge University Press, vol. 1(2), pages 163-169, April.
    6. Jens H. Weber-Jahnke & Christina Obry, 2012. "Protecting privacy during peer-to-peer exchange of medical documents," Information Systems Frontiers, Springer, vol. 14(1), pages 87-104, March.
    7. Satyen Mukherjee, 2020. "Emerging Frontiers in Smart Environment and Healthcare – A Vision," Information Systems Frontiers, Springer, vol. 22(1), pages 23-27, February.
    8. Caroline Lancelot Miltgen & H. Jeff Smith, 2015. "Exploring information privacy regulation, risks, trust, and behavior," Post-Print hal-02566634, HAL.
    9. Mary J. Culnan & Pamela K. Armstrong, 1999. "Information Privacy Concerns, Procedural Fairness, and Impersonal Trust: An Empirical Investigation," Organization Science, INFORMS, vol. 10(1), pages 104-115, February.
    10. Shancang Li & Li Da Xu & Shanshan Zhao, 2015. "The internet of things: a survey," Information Systems Frontiers, Springer, vol. 17(2), pages 243-259, April.
    11. Catherine L. Anderson & Ritu Agarwal, 2011. "The Digitization of Healthcare: Boundary Risks, Emotion, and Consumer Willingness to Disclose Personal Health Information," Information Systems Research, INFORMS, vol. 22(3), pages 469-490, September.
    12. Sandra J. Milberg & H. Jeff Smith & Sandra J. Burke, 2000. "Information Privacy: Corporate Management and National Regulation," Organization Science, INFORMS, vol. 11(1), pages 35-57, February.
    13. Payam Sadeghi & Morad Benyoucef & Craig E. Kuziemsky, 2012. "A mashup based framework for multi level healthcare interoperability," Information Systems Frontiers, Springer, vol. 14(1), pages 57-72, March.
    14. D. Harrison McKnight & Vivek Choudhury & Charles Kacmar, 2002. "Developing and Validating Trust Measures for e-Commerce: An Integrative Typology," Information Systems Research, INFORMS, vol. 13(3), pages 334-359, September.
    15. Abhay Nath Mishra & Catherine Anderson & Corey M. Angst & Ritu Agarwal, 2012. "Electronic Health Records Assimilation and Physician Identity Evolution: An Identity Theory Perspective," Information Systems Research, INFORMS, vol. 23(3-part-1), pages 738-760, September.
    16. Wynne W. Chin & Barbara L. Marcolin & Peter R. Newsted, 2003. "A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study," Information Systems Research, INFORMS, vol. 14(2), pages 189-217, June.
    17. Tamara Dinev & Paul Hart, 2006. "An Extended Privacy Calculus Model for E-Commerce Transactions," Information Systems Research, INFORMS, vol. 17(1), pages 61-80, March.
    18. Tabitha L. James & Quinton Nottingham & Stephane E. Collignon & Merrill Warkentin & Jennifer L. Ziegelmayer, 2016. "The interpersonal privacy identity (IPI): development of a privacy as control model," Information Technology and Management, Springer, vol. 17(4), pages 341-360, December.
    19. Maedeh Yassaee & Tobias Mettler, 2019. "Digital Occupational Health Systems: What Do Employees Think about it?," Information Systems Frontiers, Springer, vol. 21(4), pages 909-924, August.
    20. Andrew Whitmore & Anurag Agarwal & Li Xu, 2015. "The Internet of Things—A survey of topics and trends," Information Systems Frontiers, Springer, vol. 17(2), pages 261-274, April.
    21. Ting Li & Thomas Slee, 2014. "The effects of information privacy concerns on digitizing personal health records," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 65(8), pages 1541-1554, August.
    22. Caroline Lancelot Miltgen & Dominique Peyrat-Guillard, 2014. "Cultural and generational influences on privacy concerns: a qualitative study in seven european countries," Post-Print hal-01116067, HAL.
    23. Naresh K. Malhotra & Sung S. Kim & James Agarwal, 2004. "Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model," Information Systems Research, INFORMS, vol. 15(4), pages 336-355, December.
    24. Rohm, Andrew J. & Milne, George R., 2004. "Just what the doctor ordered: The role of information sensitivity and trust in reducing medical information privacy concern," Journal of Business Research, Elsevier, vol. 57(9), pages 1000-1011, September.
    25. Kathy A. Stewart & Albert H. Segars, 2002. "An Empirical Examination of the Concern for Information Privacy Instrument," Information Systems Research, INFORMS, vol. 13(1), pages 36-49, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Eunji Lee & Jin-young Kim & Junchul Kim & Chulmo Koo, 2023. "Information Privacy Behaviors during the COVID-19 Pandemic: Focusing on the Restaurant Context," Information Systems Frontiers, Springer, vol. 25(5), pages 1829-1845, October.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Weiyin Hong & Frank K. Y. Chan & James Y. L. Thong, 2021. "Drivers and Inhibitors of Internet Privacy Concern: A Multidimensional Development Theory Perspective," Journal of Business Ethics, Springer, vol. 168(3), pages 539-564, January.
    2. Bleier, Alexander & Goldfarb, Avi & Tucker, Catherine, 2020. "Consumer privacy and the future of data-based innovation and marketing," International Journal of Research in Marketing, Elsevier, vol. 37(3), pages 466-480.
    3. Morlok, Tina & Matt, Christian & Hess, Thomas, 2017. "Privatheitsforschung in den Wirtschaftswissenschaften: Entwicklung, Stand und Perspektiven," Working Papers 1/2017, University of Munich, Munich School of Management, Institute for Information Systems and New Media.
    4. Darrell Carpenter & Alexander McLeod & Chelsea Hicks & Michele Maasberg, 0. "Privacy and biometrics: An empirical examination of employee concerns," Information Systems Frontiers, Springer, vol. 0, pages 1-20.
    5. Darrell Carpenter & Alexander McLeod & Chelsea Hicks & Michele Maasberg, 2018. "Privacy and biometrics: An empirical examination of employee concerns," Information Systems Frontiers, Springer, vol. 20(1), pages 91-110, February.
    6. Richard Henkenjohann, 2021. "Role of Individual Motivations and Privacy Concerns in the Adoption of German Electronic Patient Record Apps—A Mixed-Methods Study," IJERPH, MDPI, vol. 18(18), pages 1-31, September.
    7. Heng Xu & Hock-Hai Teo & Bernard C. Y. Tan & Ritu Agarwal, 2012. "Research Note ---Effects of Individual Self-Protection, Industry Self-Regulation, and Government Regulation on Privacy Concerns: A Study of Location-Based Services," Information Systems Research, INFORMS, vol. 23(4), pages 1342-1363, December.
    8. Caroline Lancelot Miltgen & H. Jeff Smith, 2019. "Falsifying and withholding: exploring individuals’ contextual privacy-related decision-making," Post-Print hal-02156671, HAL.
    9. Grace Fox & Lisa van der Werff & Pierangelo Rosati & Patricia Takako Endo & Theo Lynn, 2022. "Examining the determinants of acceptance and use of mobile contact tracing applications in Brazil: An extended privacy calculus perspective," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 73(7), pages 944-967, July.
    10. Krishen, Anjala S. & Raschke, Robyn L. & Close, Angeline G. & Kachroo, Pushkin, 2017. "A power-responsibility equilibrium framework for fairness: Understanding consumers' implicit privacy concerns for location-based services," Journal of Business Research, Elsevier, vol. 73(C), pages 20-29.
    11. Xu, Zhuo, 2019. "An empirical study of patients' privacy concerns for health informatics as a service," Technological Forecasting and Social Change, Elsevier, vol. 143(C), pages 297-306.
    12. Kordzadeh, Nima & Warren, John & Seifi, Ali, 2016. "Antecedents of privacy calculus components in virtual health communities," International Journal of Information Management, Elsevier, vol. 36(5), pages 724-734.
    13. Carpenter, Darrell & Maasberg, Michele & Hicks, Chelsea & Chen, Xiaogang, 2016. "A multicultural study of biometric privacy concerns in a fire ground accountability crisis response system," International Journal of Information Management, Elsevier, vol. 36(5), pages 735-747.
    14. Slepchuk, Alec N. & Milne, George R. & Swani, Kunal, 2022. "Overcoming privacy concerns in consumers’ use of health information technologies: A justice framework," Journal of Business Research, Elsevier, vol. 141(C), pages 782-793.
    15. Tseng, Hsiao-Ting & Ibrahim, Fahad & Hajli, Nick & Nisar, Tahir M. & Shabbir, Haseeb, 2022. "Effect of privacy concerns and engagement on social support behaviour in online health community platforms," Technological Forecasting and Social Change, Elsevier, vol. 178(C).
    16. Corey Angst, 2009. "Protect My Privacy or Support the Common-Good? Ethical Questions About Electronic Health Information Exchanges," Journal of Business Ethics, Springer, vol. 90(2), pages 169-178, November.
    17. Huarng, Kun-Huang & Yu, Tiffany Hui-Kuang & Lee, Cheng fang, 2022. "Adoption model of healthcare wearable devices," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    18. Zhenhui (Jack) Jiang & Cheng Suang Heng & Ben C. F. Choi, 2013. "Research Note —Privacy Concerns and Privacy-Protective Behavior in Synchronous Online Social Interactions," Information Systems Research, INFORMS, vol. 24(3), pages 579-595, September.
    19. David Harborth & Sebastian Pape, 2020. "Empirically Investigating Extraneous Influences on the “APCO” Model—Childhood Brand Nostalgia and the Positivity Bias," Future Internet, MDPI, vol. 12(12), pages 1-16, December.
    20. Sun, Shiwei & Zhang, Jin & Zhu, Yiwei & Jiang, Mian & Chen, Shuhui, 2022. "Exploring users' willingness to disclose personal information in online healthcare communities: The role of satisfaction," Technological Forecasting and Social Change, Elsevier, vol. 178(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infosf:v:23:y:2021:i:6:d:10.1007_s10796-020-10053-0. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.