Don't Spread Yourself Too Thin: The Impact of Task Juggling on Workers' Speed of Job Completion
Abstract
We show that task juggling, i.e., the spreading of effort across too many active projects, decreases the performance of workers, raising the chances of low throughput, long duration of projects and exploding backlogs. Individual speed of job completion cannot be explained only in terms of effort, ability and experience: work scheduling is a crucial "input" that cannot be omitted from the production function of individual workers. We provide a simple theoretical model to study the effects of increased task juggling on the duration of projects. Using a sample of Italian judges we show that those who are induced for exogenous reasons to work in a more parallel fashion on many trials at the same time, take longer to complete similar portfolios of cases. The exogenous variation that identifies this causal effect is constructed exploiting the lottery that assigns cases to judges together with the procedural prescription requiring judges to hold the first hearing of a case no later than 60 days from filing.Download Info
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Paper provided by Institute for the Study of Labor (IZA) in its series IZA Discussion Papers with number 5280.Length: 46 pages
Date of creation: Oct 2010
Date of revision:
Handle: RePEc:iza:izadps:dp5280
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Related research
Keywords: individual production function; work scheduling; duration of trials;Other versions of this item:
- Coviello, Decio & Ichino, Andrea & Persico, Nicola, 2010. "Don’t Spread Yourself Too Thin. The Impact of Task Juggling on Workers' Speed of Job Completion," CEPR Discussion Papers 8085, C.E.P.R. Discussion Papers.
- Decio Coviello & Andrea Ichino & Nicola Persico, 2010. "Don’t Spread Yourself Too Thin: The Impact of Task Juggling on Workers’ Speed of Job Completion," NBER Working Papers 16502, National Bureau of Economic Research, Inc.
- Decio Coviello & Andrea Ichino & Nicola Persico, 2011. "Don’t spread yourself too thin. The impact of task juggling on workers’ speed of job completion," CEIS Research Paper 185, Tor Vergata University, CEIS, revised 24 Jan 2011.
- J0 - Labor and Demographic Economics - - General
- K0 - Law and Economics - - General
- M5 - Business Administration and Business Economics; Marketing; Accounting - - Personnel Economics
This paper has been announced in the following NEP Reports:
- NEP-ALL-2010-11-13 (All new papers)
- NEP-PPM-2010-11-13 (Project, Program & Portfolio Management)
References
References listed on IDEASPlease report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
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Citations
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- Anzelika Zaiceva & Klaus Zimmermann, 2011. "Do ethnic minorities “stretch” their time? UK household evidence on multitasking," Review of Economics of the Household, Springer, vol. 9(2), pages 181-206, June.
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