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The role of science-oriented workers on innovation: the case of the accommodation industry in Colombia

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Abstract

Este documento estudia algunas de las variables y características asociadas con la innovación de las empresas de acomodación en Colombia, la cual incluye empresas de acomodación de corto plazo (hoteles, hostales, fincas de descanso), centros vacacionales, campamentos, casas de turismo, y otros no especificados. Se otorga especial atención al análisis del capital humano dedicado a actividades de Ciencia Tecnología e Innovación (CTI). El estudio encuentra que un aumento en la proporción de trabajadores dedicada a CTI está efectivamente asociado con mayores probabilidades de innovar en sentido amplio; esto es, la introducción de nuevas técnicas de comercialización, nuevos métodos organizacionales, y/o nuevos servicios o mejora en servicios para la companía. No obstante, el estudio alerta sobre los bajos niveles de innovación de esta industria (comparados con otras industrias de servicios), y la falta de innovación en sentido estricto, la cual se basa en la creación de nuevos servicios para el mercado internacional (turistas extranjeros). El estudio también encuentra que cuando los establecimientos de acomodación aumentan el número absoluto de trabajadores dedicados a CTI, también se incrementa la cantidad de innovaciones registradas por parte de ellas, aunque en un número pequeno. Al final se proveen algunas iniciativas para impulsar la innovación en esta industria tan importante para el sector del turismo del país.

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  • Andrés Camacho, 2020. "The role of science-oriented workers on innovation: the case of the accommodation industry in Colombia," Documentos de Trabajo UEC 19547, Universidad Externado de Colombia.
    • Handle: RePEc:col:000139:019547
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