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IT Outsourcing Risk Management at British Petroleum

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Author Info

  • Benoit A. Aubert

    ()

  • Michel Patry

    ()

  • Suzanne Rivard

    ()

  • Heather Smith
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    Abstract

    This paper reports the results of a study of three successive IT outsourcing contracts at British Petroleum (BP). We offer an operational definition of IT outsourcing risk and use it to assess the risk exposure associated with each contract. We then examine how the management at BP dealt with outsourcing risk. Our results show that careful and deliberate risk management can substantially attenuate the level of risk exposure, and that IT outsourcing risks can be managed. Ce document présente les résultats d'une étude de trois contrats d'impartition successifs. L'étude fut conduite chez British Petroleum. Une définition opérationnelle du risque d'impartition est donnée. Cette définition est ensuite utilisée pour déterminer le niveau de risque associé à chacun des contrats. Les mécanismes de gestion de risque sont également identifiés. Les résultats démontrent qu'une gestion active du risque permet de réduire sensiblement les niveau d'exposition au risque, notamment dans le cas de contrats d'impartition des technologies de l'information.

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    File URL: http://www.cirano.qc.ca/pdf/publication/2000s-31.pdf
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    Bibliographic Info

    Paper provided by CIRANO in its series CIRANO Working Papers with number 2000s-31.

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    Date of creation: 01 Sep 2000
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    Handle: RePEc:cir:cirwor:2000s-31

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    Related research

    Keywords: Outsourcing of IS; IS risk management; agency theory; transaction cost economics; case study; Impartition des systèmes informatiques; gestion du risque d'impartition; gestion du risque; théories de l'agence et des coûts de transaction; étude de cas;

    References

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    1. Grossman, Sanford J & Hart, Oliver D, 1986. "The Costs and Benefits of Ownership: A Theory of Vertical and Lateral Integration," Journal of Political Economy, University of Chicago Press, vol. 94(4), pages 691-719, August.
    2. Armen A. Alchian & Harold Demsetz, 1971. "Production, Information Costs and Economic Organizations," UCLA Economics Working Papers 10A, UCLA Department of Economics.
    3. Barzel, Yoram, 1982. "Measurement Cost and the Organization of Markets," Journal of Law and Economics, University of Chicago Press, vol. 25(1), pages 27-48, April.
    4. David E. M. Sappington, 1991. "Incentives in Principal-Agent Relationships," Journal of Economic Perspectives, American Economic Association, vol. 5(2), pages 45-66, Spring.
    5. Langlois, Richard N. & Robertson, Paul L., 1992. "Networks and innovation in a modular system: Lessons from the microcomputer and stereo component industries," Research Policy, Elsevier, vol. 21(4), pages 297-313, August.
    6. Benoit A. Aubert & Michel Patry & Suzanne Rivard, 1998. "Assessing the Risk of IT Outsourcing," CIRANO Working Papers 98s-16, CIRANO.
    7. Roll, Richard, 1986. "The Hubris Hypothesis of Corporate Takeovers," The Journal of Business, University of Chicago Press, vol. 59(2), pages 197-216, April.
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    Citations

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    Cited by:
    1. Poitevin, M., 2000. "Can the Theory of Incentives Explain Devcentralization?," Cahiers de recherche 2000-13, Centre interuniversitaire de recherche en économie quantitative, CIREQ.
    2. Aylin Seckin, 2000. "Consumption with Durability," CIRANO Working Papers 2000s-38, CIRANO.
    3. Aylin Seckin, 2000. "Consumption-Leisure Choice with Habit Formation," CIRANO Working Papers 2000s-40, CIRANO.
    4. Aylin Seckin, 2000. "Consumption with Habit Formation," CIRANO Working Papers 2000s-39, CIRANO.
    5. Aylin Seckin, 2000. "Habit Formation with Recursive Preferences," CIRANO Working Papers 2000s-43, CIRANO.
    6. Aylin Seckin, 2000. "Consumption with Liquidity Constraints and Habit Formation," CIRANO Working Papers 2000s-41, CIRANO.
    7. Claudia Keser & Bodo Vogt, 2000. "Why Do Experimental Subjects Choose an Equilibrium which Is Neither Payoff Nor Risk Dominant?," CIRANO Working Papers 2000s-34, CIRANO.

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